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LiveNX vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveNX
Ranking in Network Monitoring Software
32nd
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
IT Infrastructure Monitoring (35th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
30th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of LiveNX is 1.0%, up from 0.7% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT nGeniusONE1.1%
LiveNX1.0%
Other97.9%
Network Monitoring Software
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"It is very good if you are a Cisco shop; it gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"The product has a very good graphical interface."
"Its analytical capability is really good."
"The intention and the idea of the filter is great, but it is far, far away from good and perfect."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The product is very good, we have very few problems, and if we do have any issues, NETSCOUT gives us very good support with the right engineers who know the issues and provide an RMA if anything is wrong with a device."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"In addition, I believe it has cut overall troubleshooting times for the OSS and DevOps teams, and it has increased uptime."
"Whenever there is an outage, it's quickly able to identify it and, without pointing fingers, we can prove that it is not the network environment."
"The most valuable features are visibility, real-time, on-demand."
"The most valuable feature is visibility."
"Packet decode and bandwidth analysis reports are the two most valuable features."
 

Cons

"Sometimes the solution does not register devices properly and that is a bug."
"The tool crashes sometimes when we try to pull reports simultaneously."
"They have some unique functionality but they need to create a more simplified UI."
"This is a horrible solution and I think everything needs to be improved."
"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."
"It is not as robust as other NPM solutions."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"The only downside to this software is the price."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"The solution could do more for security. It should offer more security-related features."
"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"It needs a better GUI, and especially it needs to be more user-friendly."
"I think it could have an easier to understand interface."
"The scalability is difficult. Packet capture and packet broker are hard to do because you ultimately have to build a separate overlay network, so you can capture the packets."
 

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."
"It's very expensive."
"We use the free version."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."
"It is a little overall pricey and expensive, but you get what you pay for."
"The price is only for acquisition; it's not a licence."
"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."
"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
"The biggest problem we have with this product is the expense."
"The license becomes cost prohibitive very quickly."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
8%
Government
7%
Financial Services Firm
12%
Construction Company
9%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
 

Questions from the Community

What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

LiveNX
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Cerner Corporation
Find out what your peers are saying about LiveNX vs. NETSCOUT nGeniusONE and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.