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IBM SevOne Network Performance Management (NPM) vs Quest InTrust [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (16th), IT Infrastructure Monitoring (35th), Log Management (35th), Cloud Monitoring Software (27th)
Quest InTrust [EOL]
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
it_user700032 - PeerSpot reviewer
Cyber and Information Security Officer at a energy/utilities company
Technical support is knowledgeable and quick to respond
It is used for compliance Gathering information Scheduling It needs to have better reporting.  More than five years. We have not encountered any issues with stability. We have not encountered any issues with scalability. I would rate the technical support very well as they are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the benefits is that we've been able to leverage one tool to do a lot of things."
"The bi-directional integration with ServiceNow has saved me a lot of money in man-hours, over the course of the last few years."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"SevOne NPM helps our customers detect performance issues faster and, once it's properly configured, it will help you address some issues right away, cutting troubleshooting time by one to three hours and enabling you to proactively address potential performance issues before a failure occurs."
"SevOne's ability to report metrics on specific objects very quickly, whether it is a week, a month, or a year's worth of data points, has improved by leveraging short-term vs. long-term memory to provide necessary statistics so we can alleviate network impacts quickly."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
"Instant graphs, high frequency polling and the ability to create reports on the fly are the most valuable features we currently use."
"​I would rate the technical support very well as they are knowledgeable and quick to respond​."
"We have not encountered any issues with stability."
 

Cons

"I think that the downstream suppression could be improved."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"Enhanced baselining capability would be an improvement."
"Some of the services and functionality are adapted for SevOne via open-source, and the cost is very high. For the price that they are asking, it cannot be justified."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"There is room for improvement in the integration with different vendors and the reporting capabilities."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"​It was very complex. There was poor native correlation. ​"
"​It needs to have better reporting. ​"
 

Pricing and Cost Advice

"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"It is inexpensive compared to other monitoring tools."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"The pricing has been fair."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"Do a PoC. Make it detailed so it can help later."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
16%
Financial Services Firm
10%
Energy/Utilities Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
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Also Known As

SevOne
No data available
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Platinum Bank
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