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IBM Storage Protect vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Storage Protect
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
Backup and Recovery (18th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2787573 - PeerSpot reviewer
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Backup coverage has supported immutable protection and now needs a more modern, intuitive interface
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy to use and more relatable to younger engineers because its interface design is more similar to Office 365 and the newer controls and labels that we are accustomed to. The difficulty that we now have with IBM Storage Protect is that for this day and age, compared to other products that are out there, it seems complex. If we look back 15 years ago, all enterprise class backup software was complex, so IBM was not any different. However, many of these older systems, such as Commvault, still have the same complaint that they are very complex because they have tried to keep that same interface and the same way it works. This suits them, but it probably needed a complete overhaul to bring it into the ease of use that we have with modern software. However, that upgrade has not been done. IBM Storage Protect has not been upgraded into a modern platform. It still looks a legacy platform.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The diversity and flexibility of the application, no matter what the problem is, I can solve the problem any number of ways based on the customers’ requirements."
"Overall, it is a well-rounded solution."
"The most valuable feature of the solution is application-aware backups."
"We cannot live without it, since it gives us the confidence to move forward knowing our data is safe."
"The solution is robust and problem-free."
"Easy, reliable, scalable backup solutions to save data and recovery."
"The most valuable feature is the backup speed."
"The product has been there ever since I have been there; the enterprise system along with the hierarchical system, and it is pretty easy to use and maintain."
"The compression and deduplication features have helped to save on storage costs."
"You can go for this solution; it is a very dependable solution, and we can be confident that this recovery software is working very well."
"Rapid Recovery is one of the most durable and rock-stable solutions."
"Basically, half of my day is saved because of the email notification and alerts."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"It is very easy to use, and it saves hours on each restore."
"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."
 

Cons

"They should have a proper technical support team serving the customers and get issues resolved earlier."
"It is also expensive, and their support is also poor."
"It doesn't integrate with storage pools, with a normal pool. I'd like to see that."
"In terms of room for improvement, I would like to see better interfaces."
"Local in country L2 is average. Offshore L3 is okay, but not as good as they used to be."
"Integration with Windows environments needs improvement. It should be more "assisted", both at the application and database level. It remains a product that fits better in Unix/Linux environments than in Windows environments, given its configuration procedures."
"Their support is not as strong as most of the products."
"Replication of data could be more user friendly."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
 

Pricing and Cost Advice

"Some of the new advanced features are definitely more into cost savings, e.g., dedupe compression, so doing more with less."
"The solution is expensive."
"Customers need to pay for licensing in order to use IBM Spectrum Protect. The customers that have been using it for a long time are okay and happy with it. From a cost point of view, it's better for them to renew their licenses than to go through the difficult process of changing a backup product in their environment, and migrate from one product to another."
"There may be an advantage to going with IBM in terms of pricing. They have a pay-as-you-grow policy, so there is no need to take one license for the entire datacenter. You can start with small licenses and then grow, and pay, as you use more."
"The platform is neither highly priced nor inexpensive. I rate the pricing a seven out of ten."
"IBM Spectrum Protect, cost-wise, has way higher pricing than Veeam. By switching over to Veeam, my company saved over $600,000 in USD. The IBM Spectrum Protect pricing is a two on a scale of one to ten. My company paid additional fees for maintenance, apart from the standard licensing fees."
"It's very complicated. Licensing is a pain."
"The solution is not cheap."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I don't think the licensing for the product is very expensive."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Its price is okay. It is reasonable in terms of the way it works."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"The pricing is on the higher end."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
12%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise24
Large Enterprise95
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Storage Protect?
I do not know the current licensing cost for IBM Storage Protect and how we get our support because our licensing model is not quite standard. We do not buy IBM Storage Protect direct from IBM. We ...
What needs improvement with IBM Storage Protect?
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy ...
What is your primary use case for IBM Storage Protect?
IBM Storage Protect is my primary tool for backup and recovery. We also use it for immutable backups to protect against ransomware. We use IBM Storage Protect for everything on-premises. The benefi...
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Also Known As

IBM Spectrum Discover
Dell AppAssure
 

Overview

 

Sample Customers

CEMEX
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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