IBM Tivoli Composite Application Manager vs ITRS Geneos comparison

IBM and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #55 with an average rating of 6.0, while ITRS is ranked #35 with an average rating of 6.5. IBM holds a 0.2% mindshare in APM, compared to ITRS’s 1.3% mindshare. Additionally, 50% of IBM users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

IBM Tivoli Composite Applic...

Read 2 IBM Tivoli Composite Application Manager reviews

545 Views
340 Comparison Views

50% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,448 Views
1,968 Comparison Views

96% willing to recommend

IBM Tivoli Composite Applic...

ITRS Geneos

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Executive SummaryUpdated on Jul 24, 2024

IBM Tivoli Composite Application Manager and ITRS Geneos are both capable application monitoring solutions. User reviews indicate that ITRS Geneos holds an advantage in features and user satisfaction, whereas IBM Tivoli Composite Application Manager excels in support.

What features are offered by IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager offers comprehensive monitoring capabilities, integration features, and strong support. ITRS Geneos features robust real-time monitoring, flexibility, and superior feature richness and adaptability.

What areas of improvement can be found in IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager requires enhancements in scalability, more intuitive configuration processes, and better deployment efficiency. ITRS Geneos needs improved documentation, streamlined updates, and simpler configurations.

How is the ease of deployment and customer service of IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager has a lengthy deployment process but offers robust support. ITRS Geneos boasts smoother deployments and efficient customer service but sometimes requires intervention due to complexities.

What setup costs and ROI can be seen with IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager users find the pricing justified due to extensive support and strong ROI. ITRS Geneos users consider the pricing high but warranted because of unmatched features and efficient ROI.

To learn more, read our detailed IBM Tivoli Composite Application Manager vs. ITRS Geneos Report (Updated: April 2025).

Buyer's Guide

IBM Tivoli Composite Application Manager vs. ITRS Geneos

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli Composite Applic...

Ranking in Application Performance Monitoring (APM) and Observability

55th

Average Rating

6.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

35th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (63rd), IT Infrastructure Monitoring (42nd)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Tivoli Composite Application Manager is 0.2%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Christian Campos

Sales manager at Prodeo Innovation

Integrates well with IBM technologies, but it's outdated and lacks essential features

Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."

"The solution is very stable. We never had any issues with stability."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

More ITRS Geneos pros

Cons

"The user interface was not good."

"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

More ITRS Geneos cons

Pricing and Cost Advice

"I would rate the pricing a nine to ten. It is very expensive."

"The pricing seems reasonable. We're happy enough with it."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

40%

Healthcare Company

Government

Computer Software Company

Financial Services Firm

75%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM Tivoli Composite Application Manager?

IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used.

See all answers

What needs improvement with IBM Tivoli Composite Application Manager?

See all answers

What advice do you have for others considering IBM Tivoli Composite Application Manager?

I would rate IBM Tivoli Composite Application Manager a six out of ten. The monitoring tool we currently use is outdated and lacks essential features for monitoring customer experience. We face lim...

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Comparisons

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Compared 17% of the time

Catchpoint vs IBM Tivoli Composite Application Manager

Compared 16% of the time

Azure Monitor vs IBM Tivoli Composite Application Manager

Compared 14% of the time

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Dynatrace vs ITRS Geneos

Compared 23% of the time

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Compared 16% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

May 2025

IBM Tivoli Composite Application Manager report

Download IBM Tivoli Composite Application Manager product report

Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Also Known As

Tivoli Composite Application Manager

Geneos

Overview

IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS manages real-time problem detection, analysis, and repair to help maintain the availability, performance and general health of on-demand composite applications. it can gain in-depth diagnostic information for specific application requests to identify the root cause of problems. This software provides a consistent way to manage composite applications throughout Java EE application environments. Set alerts to help detect and fix potentially troublesome situations before they affect users. It can resolve performance issues faster and reduce downtime costs.

IBM

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Michelin Tire Corp

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

IBM Tivoli Composite Application Manager vs. ITRS Geneos

April 2025

Free Report: IBM Tivoli Composite Application Manager vs. ITRS Geneos

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