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IBM Tivoli Composite Application Manager vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Composite Applic...
Ranking in Application Performance Monitoring (APM) and Observability
59th
Average Rating
6.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
35th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (64th), IT Infrastructure Monitoring (44th)
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Tivoli Composite Application Manager is 0.6%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
ITRS Geneos1.0%
IBM Tivoli Composite Application Manager0.6%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

CC
Sales manager at Prodeo Innovation
Integrates well with IBM technologies, but it's outdated and lacks essential features
Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.
DeepakR - PeerSpot reviewer
Site Reliability Engineer(Observability) at Sapiens
If one server fails, the agent will automatically be reinstalled
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"The solution is very stable. We never had any issues with stability."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"The great advantage of this tool is real-time monitoring."
 

Cons

"The user interface was not good."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"Data visualization – real time and historical – is a weakness."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"​It needs to be easier to configure, especially with the JMX plugins.​"
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
 

Pricing and Cost Advice

"I would rate the pricing a nine to ten. It is very expensive."
"Pricing and licensing is based on the requirements."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"You will get the best price if you get a single global deal."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Government
10%
Healthcare Company
9%
Non Profit
7%
Financial Services Firm
69%
Computer Software Company
5%
Construction Company
3%
Outsourcing Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Also Known As

Tivoli Composite Application Manager
Geneos
 

Overview

 

Sample Customers

Michelin Tire Corp
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about IBM Tivoli Composite Application Manager vs. ITRS Geneos and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.