Icinga vs OpsRamp comparison

Icinga and OpsRamp are both solutions in the IT Infrastructure Monitoring category. Icinga is ranked #48, while OpsRamp is ranked #26 with an average rating of 8.0. Icinga holds a 1.5% mindshare in IM, compared to OpsRamp’s 1.2% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 84% of OpsRamp users who would recommend it.

Icinga

Read 17 Icinga reviews

6,705 Views
4,492 Comparison Views

85% willing to recommend

OpsRamp

Read 13 OpsRamp reviews

5,365 Views
3,970 Comparison Views

84% willing to recommend

Icinga

OpsRamp

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Icinga and OpsRamp compete in the IT monitoring and management space. Icinga offers cost-effective options with customization, while OpsRamp stands out with advanced features and efficiency improvements.

Features: Icinga allows customizable open-source monitoring solutions, focuses on traditional IT infrastructure, and supports extensive monitoring. OpsRamp provides AIOps features, automation, and cloud management capabilities for comprehensive monitoring.

Room for Improvement:Icinga can improve in ease of use, integration with modern cloud platforms, and enhance its support services. OpsRamp may need to refine its user interface, provide better support documentation, and reduce complexity in feature deployment.

Ease of Deployment and Customer Service:OpsRamp offers flexible deployment models for hybrid environments with strong customer service. Icinga requires more technical knowledge for setup but benefits from community-driven support for customization.

Pricing and ROI:Icinga offers a cost-effective setup with a favorable ROI for specific needs. OpsRamp, with a higher initial cost, justifies the price with significant ROI through feature-rich capabilities and scalability.

To learn more, read our detailed Icinga vs. OpsRamp Report (Updated: June 2026).

Buyer's Guide

Icinga vs. OpsRamp

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in IT Infrastructure Monitoring

48th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (37th), Server Monitoring (16th), Cloud Monitoring Software (34th)

OpsRamp

Ranking in IT Infrastructure Monitoring

26th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (7th), AIOps (10th)

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of Icinga is 1.5%, down from 4.1% compared to the previous year. The mindshare of OpsRamp is 1.2%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
OpsRamp	1.2%
Icinga	1.5%
Other	97.3%

IT Infrastructure Monitoring

Featured Reviews

reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

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reviewer2732427

System Integration Advisor at a tech vendor with 10,001+ employees

Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"Icinga does the job and is fairly stable."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"An affordable solution for small organizations to do basic network monitoring."

"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."

More Icinga pros

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

"The main differences between OpsRamp and other solutions are the artificial intelligence and the ease of implementation and scaling."

"The technical support is fantastic, and they are fast to respond."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"Predictive analysis is a valued feature."

"Most features work fine."

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

More OpsRamp pros

Cons

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"Sometimes, it is very hard to keep an overview of what's happening."

"Network Discovery capabilities would be extremely helpful."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"The solution lacks many features important to higher-level IT management and network support."

"The tool currently fails to provide notifications to users."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."

More Icinga cons

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"The product also tends to release updates first and find out there is an issue later."

"OpsRamp had shortcomings associated with its network capabilities."

"This is an emerging tool and they have tried to consolidate everything not always with success."

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

More OpsRamp cons

Pricing and Cost Advice

"The solution is free to use."

"The product is inexpensive compared to other DBM products."

"We're using the free version of Icinga."

"The solution is cheap."

"It's an open-source solution."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"This is an open-source solution with paid support."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"OpsRamp is a cost-effective solution."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"There is an annual licensing fee to use OpsRamp."

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Top Industries

By visitors reading reviews

Educational Organization

14%

Financial Services Firm

11%

Comms Service Provider

11%

University

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

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What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

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What needs improvement with OpsRamp?

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What is your primary use case for OpsRamp?

Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...

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Comparisons

Zabbix vs Icinga

Compared 11% of the time

Checkmk vs Icinga

Compared 7% of the time

Nagios XI vs Icinga

Compared 5% of the time

SolarWinds Server and Application Monitor vs Icinga

Compared 5% of the time

Nagios Core vs Icinga

Compared 5% of the time

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Datadog vs OpsRamp

Compared 8% of the time

ServiceNow IT Operations Management vs OpsRamp

Compared 7% of the time

BMC Helix Operations Management with AIOps vs OpsRamp

Compared 6% of the time

Dynatrace vs OpsRamp

Compared 6% of the time

LogicMonitor vs OpsRamp

Compared 5% of the time

More OpsRamp Competitors

Product Reports

Buyer's Guide

Icinga

June 2026

Download Icinga product report

Buyer's Guide

OpsRamp

June 2026

Download OpsRamp product report

Also Known As

Icinga Cloud Monitoring

No data available

Overview

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Icinga

OpsRamp offers a comprehensive IT management platform that enhances business operations through monitoring automation, AIOps, and integration capabilities.

OpsRamp provides a single pane of glass for hybrid infrastructure management, integrating with tools like Zendesk to streamline operations. With predictive analytics and AIOps features such as root cause analysis, it significantly improves IT efficiency. The platform's machine learning, event correlation, and personalized dashboards improve user experience. However, users have noted scalability issues, interface limitations, and patch management inconsistencies, with room for enhancement in network capabilities and ITSM maturity.

What features define OpsRamp?

Single Pane of Glass: Enables seamless monitoring of all IT assets in one dashboard.
Event Correlation: Reduces noise by filtering events and highlighting critical incidents.
Integration Capability: Connects with tools like Zendesk to boost collaboration.
Predictive Analytics: Offers insights through machine learning to anticipate IT issues.
AIOps Automation: Facilitates root cause analysis and automated incident resolution.

What benefits should users consider from OpsRamp reviews?

Enhanced Efficiency: Streamlined operations through integration and automation.
Improved Collaboration: Better coordination via multi-tenant architecture and shared dashboards.
Increased Accuracy: Machine learning features provide precise reporting and analysis.
Operational Cost Savings: Tools consolidation and predictive features reduce expenses.

OpsRamp is widely implemented for managing and automating IT infrastructure across sectors. Enterprises apply it for Azure infrastructure management, resource threshold setting, and generating alerts. It supports digital transformation through incident management, tools consolidation, and leveraging AI for IT operations, facilitating network and storage device onboarding for customer environments.

OpsRamp

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Epsilon, CloudBrix, GreenPages, NIIT Technologies

Buyer's Guide

Icinga vs. OpsRamp

June 2026

Free Report: Icinga vs. OpsRamp

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