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Icinga vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
27th
Ranking in Server Monitoring
12th
Ranking in IT Infrastructure Monitoring
31st
Ranking in Cloud Monitoring Software
26th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
23rd
Ranking in Server Monitoring
15th
Ranking in IT Infrastructure Monitoring
18th
Ranking in Cloud Monitoring Software
22nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.3%, down from 3.4% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.3%
Icinga1.3%
Other96.4%
Network Monitoring Software
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The apply rules feature saves a lot of time."
"An affordable solution for small organizations to do basic network monitoring."
"I use it for monitoring infrastructure and it was very good for that issue."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."
"We have found the solution to be stable."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The user interface is good enough."
"One thing good about WhatsUp Gold is that it is fairly stable."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The threshold alerting is the most valuable feature."
"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."
 

Cons

"The solution lacks many features important to higher-level IT management and network support."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"We have found some problems with Nagios, and support isn't very responsive."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"WhatsUp Gold should work on real-time monitoring and configuration management."
"I might like to see a better interface in the future."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
 

Pricing and Cost Advice

"This is an open-source solution with paid support."
"The solution is free to use."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"We're using the free version of Icinga."
"The solution is cheap."
"It's an open-source solution."
"The product is inexpensive compared to other DBM products."
"There is a license needed to use WhatsUp Gold."
"This is a well priced solution."
"The most valuable feature is the cost compared to other solutions."
"The price of WhatsUp Gold is good."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is your primary use case for Icinga?
We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Icinga vs. WhatsUp Gold and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.