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IDERA Precise vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA Precise
Ranking in Application Performance Monitoring (APM) and Observability
65th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (2nd), AIOps (5th)
 

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IDERA Precise is 0.7%, up from 0.4% compared to the previous year. The mindshare of New Relic is 3.7%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.7%
IDERA Precise0.7%
Other95.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

it_user3024 - PeerSpot reviewer
Senior Manager of Operations at a retailer with 1,001-5,000 employees
Simple to use but incredibly powerful
Great for rapid root cause, data is presented back in a way that is easy for non technical stakeholders to absorb (DBAs, Cap Analysts, testers, developers, application support), easy deployment on Oracle and SQL systems. Trending all SQL statements over time is invaluable to understand step changes. i.e is this slow because it is processing more or because an explain plan has changed.Dashboards and reports are very powerful.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great for rapid root cause, data is presented back in a way that is easy for non technical stakeholders to absorb (DBAs, Cap Analysts, testers, developers, application support), easy deployment on Oracle and SQL systems."
"Gives an excellent perspective on the state of the system at fault as well as the past!"
"The thing that's nice about New Relic is it doesn't try and do everything, it does what it does."
"It’s the flashlight to the core of an issue in a production environment that everyone may have missed in development, QA, and implementation."
"The simplicity of the dashboard is very good."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The solution makes it very easy to have a holistic view."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"You don't have to go through a list of 500 servers."
"The database trace was the most useful service, helping us improve performance on our servers by more than 30%."
 

Cons

"The user interface requires little change-but this problem is small compared to the capabilities of the tool"
"Web monitoring could be more robust and intuitive."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high."
"I have logged a bug in their Ping Monitor within Synthetics and I need more improvement in this area."
"Alerts tend to show how an entire cluster is performing, and not only that a given node is having an issue."
"The licensing cost is a little high and it should be brought down."
"I would say that the user interface is maybe a little bit overly complicated."
"When you look at disk monitoring, it would be cool to see which folders are gobbling most space, so that when we get a full-disk alert, we can go into our servers to purge that without downloading a separate tool to see what’s contending for hard disk space."
"Sometimes the UI feels like it is not that much user-friendly for any new user who is using New Relic."
"It’s really powerful with a lot of features, but some training and documentation from New Relic would be useful."
 

Pricing and Cost Advice

Information not available
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"This is an expensive tool."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"This is an expensive product."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"It would be nice if we could buy it annually instead of monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
11%
Construction Company
10%
Energy/Utilities Company
9%
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

Precise Application Performance Platform, Precise APM, Precise for SAP, Precise for Peoplesoft
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Banco Bradesco; Bank of America; Carrefour; Energy Future Holdings; Fedex; Marriott International; Nestle; Reed Elsevier Group; Bank Leumi; Beijing Giftedstuffs Information Company, Ltd.; Daiwa Capital Markets, London; Magnitogorsky Iron Plant; Europa Sports; Mobistar Enterprise Services NV/SA; Air France; Casino IT; SoftBCom, Ltd.
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about IDERA Precise vs. New Relic and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.