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Infrascale Backup & Disaster Recovery vs iDrive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iDrive
Ranking in Cloud Backup
38th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
14th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (16th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (9th)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of iDrive is 0.9%, down from 1.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.5%
iDrive0.9%
Other97.6%
Cloud Backup
 

Featured Reviews

reviewer2539458 - PeerSpot reviewer
President at a financial services firm with 51-200 employees
Offers lot of storage space, and you can set up several different types of backups
I’ve had some issues with iDrive. I don’t have an updated version of Windows, so that might have something to do with it. I’m running a 2018 version of Windows 10, and I haven’t had any issues with Acronis. But I have had issues with iDrive, though they do seem to fix issues, but more slowly. It would be nice if iDrive could do what Acronis does and be able to do local disk images. Instead, the only local backup they do is a file backup. I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it and make sure it’s doing the backups regularly because sometimes when they do updates, it scrambles my backup settings. I found out later that it hasn’t been doing backups for a few days, which is annoying. The email updates were another issue I had. It was giving me email updates for successful backups, and I don’t need my inbox full of those messages. And now I told them, I need an email message when the thing’s not running. But it doesn’t work that way.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iDrive will keep up to 30 versions of a file."
"The encryption process is the most useful part of using iDrive for data security. I also use the background backup feature which helps me to clone and conduct computer backup. These features are very reliable, especially when restoring images from damaged servers. But I don't use the real-time backup feature; I always use the scheduled backup."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"It works a treat and does the job perfectly."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"Overall, this product is really solid and they're a very good company to work with."
 

Cons

"I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it."
"The disadvantage of using real-time backup in iDrive is that it significantly impacts server performance, causing considerable speed issues. The archiving process needs improvement along with the management of bandwidth and CPU. There should also be more options for creating conditions to manage the workload of the environment, making the system easier to balance."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"The customer support is good, but I think it should be improved."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
 

Pricing and Cost Advice

"According to our evaluation done five to seven years ago, iDrive is cheap and it covers a lot of our needs."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The licensing is based on how much data you have plus what appliances you need."
"I appreciate their pricing. We went for this solution for its pricing."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
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Top Industries

By visitors reading reviews
Comms Service Provider
25%
Construction Company
11%
Non Tech Company
8%
Financial Services Firm
8%
Outsourcing Company
15%
Construction Company
10%
Healthcare Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Infrascale Platform?
Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.
What needs improvement with Infrascale Platform?
Regarding how Infrascale Backup & Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...
What is your primary use case for Infrascale Platform?
I am currently using Infrascale Backup & Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup & Disaster Recovery is the principal concern ...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

1. BMW  2. Audi  3. Mercedes-Benz  4. Volkswagen  5. Ford  6. General Motors  7. Toyota 8. Honda  9. Nissan  10. Hyundai  11. Kia  12. Volvo  13. Jaguar Land Rover  14. Porsche  15. Subaru  16. Mazda  17. Mitsubishi  18. Fiat Chrysler Automobiles  19. Tesla  20. Peugeot  21. Renault  22. Citroën  23. Skoda  24. Seat  25. Mini  26. Bentley  27. Rolls-Royce  28. Lamborghini 29. Aston Martin  30. Ferrari  31. Maserati  32. Alfa Romeo
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. iDrive and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.