iDrive Reviews

iDrive has the versioning control to help with data backup operations. It lets you clean up the backups if you want. For home or small businesses, these two [Acronis and Drive] programs are definitely the go-to for backup. I did a lot of research on this.

With Acronis having the additional feature of security protection and a few other things too. I think Acronis has some feature that lawyers might need to verify the authenticity or provenance of electronic files. I don’t know how that works, though.

We get a lot of storage space, and you can set up several different types of backups. Right now, I’m just doing file backups. I’ve set it up to back up my PC locally, and I’ve got it set up to back up my PC in the cloud. With both Acronis and iDrive, you can access your backed-up files online right away. Both of them offer encrypted backups if you want. Both companies do not keep the encryption key, which helps meet certain regulatory requirements for security.

I’ve had some issues with iDrive. I don’t have an updated version of Windows, so that might have something to do with it. I’m running a 2018 version of Windows 10, and I haven’t had any issues with Acronis. But I have had issues with iDrive, though they do seem to fix issues, but more slowly. 

It would be nice if iDrive could do what Acronis does and be able to do local disk images. Instead, the only local backup they do is a file backup.

I’ve had issues like the scheduler mysteriously erasing my settings. I have to babysit it and make sure it’s doing the backups regularly because sometimes when they do updates, it scrambles my backup settings. I found out later that it hasn’t been doing backups for a few days, which is annoying.

The email updates were another issue I had. It was giving me email updates for successful backups, and I don’t need my inbox full of those messages. And now I told them, I need an email message when the thing’s not running. But it doesn’t work that way.

I started using iDrive, I think, five years ago.

They’ve got good support. You can call somebody, and they can help you out. But I’ve had some issues that I just haven’t been able to resolve, so we’ve had to resort to workarounds.

Their support is a ten. I’ve had issues go unresolved for a long time. Sometimes, the issue goes away on its own. They do frequent updates, too. They’ve told me about certain issues I’ve had and said, “That’s on our to-do list. We’ll get that resolved in a future version.” And one or two times, I noticed that was the case. 

Positive

I also use Acronis.  iDrive will keep up to 30 versions of a file. I think Acronis keeps all versions for the online backup. Both of them, let's you clean the back up if you want.

I think if you look at iDrive, it’s feature-packed. You can do a lot with it.

They do, like disk imaging online. I’ve never tried that. They can back up network-attached drives and all sorts of stuff. And I’ve used that. Here’s the one use case that I like about iDrive: it’s easy to get to a file that I’ve accidentally deleted, or if I have to go to an earlier saved version of the file, that’s been really helpful to me. Saved me a lot of time.

On the single PC backup solutions, you’ll find a lot of them don’t really have versioning. I’ve found that to be really useful. I don’t need to use it that often, but when I do, I really need it and want it, and it helps a lot.

The pricing’s really good for the amount of backup space you get. I get five terabytes. I think it’s, like, eighty bucks a year, something like that.

Overall, I would rate it a nine out of ten.

We have a wide variation of use cases.

The encryption process is the most useful part of using iDrive for data security. I also use the background backup feature which helps me to clone and conduct computer backup. These features are very reliable, especially when restoring images from damaged servers. But I don't use the real-time backup feature; I always use the scheduled backup.          

The disadvantage of using real-time backup in iDrive is that it significantly impacts server performance, causing considerable speed issues. The archiving process needs improvement along with the management of bandwidth and CPU. There should also be more options for creating conditions to manage the workload of the environment, making the system easier to balance.

I have been using iDrive for the last eight years.

It is a stable solution. 

It is scalable and we plan to increase the usage of iDrive in our organisation.

The customer support does respond, however, there were delays that posed an issue when critical or urgent support was needed. 

Neutral

Setting up iDrive is straightforward and easy. The local software can be installed after setting up everything in the cloud. The deployment process can take a few hours or more depending on the complexity of the structure you want to create.

Integrating iDrive into our ecosystem was not complex. I handled the deployment process by myself and did not need much workforce for deployment. Our IT technicians handle all implementations and changes.

The maintenance process for iDrive is smooth, but often faces challenges in terms of sensitivity to internet bandwidth variations. If there's a large variation, it might pause the backup process. But in such cases, the notifications keep us updated as it is very swift and reliable.

With recent additions like Google Suite and Microsoft Office backup, it saves us a lot in terms of work and resources. It is completely worth the money.

According to our evaluation done five to seven years ago, iDrive is cheap and it covers a lot of our needs. 

The restores are reliable, making it cheaper, reliable, and fit the needs of small and medium-sized businesses well. Along with these, the encryption process helps to back up data efficiently. The application updates and notifications are prompt and on time.

Overall, I would rate iDrive an eight out of ten.