Imperva Web Application Firewall vs NetScaler comparison

Imperva and NetScaler are both solutions in the Web Application Firewall (WAF) category. Imperva is ranked #5 with an average rating of 8.9, while NetScaler is ranked #12 with an average rating of 8.2. Additionally, 97% of Imperva users are willing to recommend the solution, compared to 91% of NetScaler users who would recommend it.

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Executive SummaryUpdated on Jan 1, 2025

NetScaler and Imperva Web Application Firewall compete in application protection. User feedback indicates NetScaler holds an edge due to favorable deployment flexibility and robust support, while Imperva is recognized for its superior security features despite higher costs.

Features: NetScaler offers flexible deployment models, including the TriScale architecture, SSL offload capabilities, and global server load balancing to aid in cost management. Imperva provides inline transfer mode, strong threat intelligence, and extensive web application security for comprehensive protection.

Room for Improvement: NetScaler can enhance feature innovation, improve configuration capabilities, and manage frequent disruptive updates. Imperva could benefit from reducing its pricing and simplifying its licensing structure, alongside enhancing its configuration interface and management processes.

Ease of Deployment and Customer Service: NetScaler boasts adaptable deployment across on-premises and hybrid clouds but requires simplified configuration management. Its customer service sees mixed reviews in terms of responsiveness. Imperva is straightforward in cloud deployment but less so on-premises, with customer support noted for lack of responsiveness and high pricing complexities.

Pricing and ROI: NetScaler's pricing is considered high and complex, yet its ROI remains favorable due to management cost savings. Imperva's pricing is premium, justified by advanced security features, with its ROI seen as worthwhile by various users, though perceptions of cost-effectiveness differ.

To learn more, read our detailed Imperva Web Application Firewall vs. NetScaler Report (Updated: April 2025).

Buyer's Guide

Imperva Web Application Firewall vs. NetScaler

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cloudflare

Featured Reviews

Spencer Malmad

Owner at Tech Exchange

It's easy to set up because you point the DNS to it, and it's working in under 15 minutes

Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.

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Abdullah Jin

Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees

Offers bot protection and DDoS Protection and protects public-facing portals

Support is one thing I wish Imperva could improve. They follow the phone model and keep rotating you from one customer service person to another. The layer one support isn't very clear about the workings of the product. My feedback is primarily about Imperva Cloud, not on-premise. On-premise is a whole new story. Support is the issue for Imperva Cloud. It's also a bit pricey. It's a premium service and very expensive. The licensing model is not very straightforward. Every feature is priced separately, and to enjoy maximum protection, you'll have to spend a lot of money. The licensing model is a bit complex, and each feature is very pricey. For example, API security and web application protection are two separate license packages.

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DEMİRHAN ÇAVUŞOĞLU

Cloud Consultant at Migros Ticaret A.Ş.

A tool for centralized management including inventory and sales tracking

Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of the solution are performance and security."

"Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications."

"Cloudflare consolidates various capabilities into one product, streamlining processes."

"Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before"

"Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick."

"We're using dynamic components to build flexible pages to create and manage Git merge requests for code and reviews."

"What I like best about Cloudflare is that my company can use it to trace and manage applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare also sends you a link to check your equipment and deployment and track it through peering, so it's a valuable tool."

"There are key things that are used for our enterprise customers, such as Lambda and DNS."

More Cloudflare pros

"Imperva Web Application Firewall is stable."

"The solution can scale."

"The solution integrates seamlessly with other tools and has a good alert mechanism."

"It has threat intelligence and we are using Incapsula. With threat intelligence, we can separate HTTP and HTTPS traffic. We can use Incapsula to send all the threat intelligence to the WAF."

"The solution is stable."

"There are many features. There is ease of deployment. You can deploy the Imperva Web Application Firewall in two to three minutes. After that, you have to set the policies. For setting policies, you have toggle buttons. You can turn something on or off."

"The most valuable feature of Imperva, in addition to its strong knowledge base, is its effective protection for web applications."

"The most valuable features of the Imperva Web Application Firewall are performance and flexibility. We can extend or customize the box itself."

More Imperva Web Application Firewall pros

"The flexibility in configuration options is impressive."

"My customers have told me that the performance of this solution is good."

"Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."

"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."

"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."

"I like app flows and custom flows. They integrate with multiple flows."

"The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."

"The solution can be configured very granularly and has good control over security."

More NetScaler pros

Cons

"Support response time could be improved."

"Cloudflare could be improved by introducing a mid-tier pricing option."

"One area of improvement is in the Access Rules. Hypothetically, if we wanted to block or challenge traffic outside of the United States, the only way to currently do that (as far as I know) is to enter every single country outside of the United States. That could be a labor intensive job. A solution could be to enable users to create a rule where traffic is only allowed within a certain country."

"Sometimes their more advanced caching tools can cause higher first-byte times and problems with JavaScript."

"If they improve on the placement of their data centers, it would be better. I'm living in a remote area. I would like to connect to them without any kind of lag."

"We are a product integrator and reseller, and we would like to have a better partner relationship, similar to a channel sales relationship. Sometimes we are on our own or get diverted by Cloudflare because they have direct sales, which competes with us and makes it difficult to build a relationship with this company since we want to be an MSP or a managed service provider for the solution."

"It should have easier documentation for the configuration. It's very technical and people who aren't technical should also be able to do the configuration."

"They lack a good way to manage DNS as a company, since everything is relegated to single account logins until you get to the higher levels. They have come out with a paid feature to remedy this, but I have not had a chance to fully review it yet to know if it fixes the access problem."

More Cloudflare cons

"The product's customization capabilities are a bit problematic, requiring support cases for backend modifications."

"The signature updates could be faster. Sometimes we have to upload signatures to the Imperva portal for checking and analysis before we can use them."

"It is complicated to integrate the solution's on-cloud version with other platforms."

"There's always room for improvement. Occasionally, there might be false-positive alerts."

"Their portal is very limited and needs improvement."

"I'd like the option to pick your bot protection."

"It should be more user-friendly. Like other web solutions, it would be helpful to be able to easily do policy configuration and identification inside the application. Understanding the in-depth configuration of a policy is somewhat difficult for an engineer, and they can improve that."

"It would be nice to have more security control over mobile applications so I would suggest adding more mobile security features. It would also be beneficial to see improvements in regards to interface bandwidth performance, CPU time, and RAM size. Learning capability of the device is quite weak."

More Imperva Web Application Firewall cons

"Their upgrades are not very backward compatible, and sometimes they mess up."

"There are some features which are missing."

"Native integration needs to be improved. You cannot build ISE codes natively. For DevOps, integration would be very helpful because it would be a lot simpler from an operational standpoint."

"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."

"The licensing model and technical support of the solution could be improved."

"Does not include security. A web application firewall would be a nice addition."

"I would like to see multifactor authentication added to this solution to improve the security."

"It can be difficult to setup."

More NetScaler cons

Pricing and Cost Advice

"A free version of the solution is available."

"We don't have any issues with the price."

"The tool is a premium product, so it is very expensive."

"So far I use free tier and happy with it. You can subscribe to business package if needed."

"I think the pricing is competitive. I think as far as licensing is concerned it's pretty straightforward because it's based on domain. It's just that sometimes domains could be tricky with some customers."

"The solution is expensive when compared to other products but offers unlimited bandwidth."

"The price of the solution is expensive."

"The pricing depends on the usage, but the cheapest would be around 5,000 USD a month."

More Cloudflare pricing and cost advice

"The cost of this solution depends on the platform."

"The price is high compared to other solutions like FortiWeb."

"The tool is expensive."

"It is a very affordable solution."

"There are some licenses that you have to buy to use some features. Its price could be better. Price is always important because, at the end of the day, customers have a budget. If you can meet the budget, you can sell, and if you don't, you cannot sell."

"The price of this solution is a little bit high compared to competitors."

"Imperva Web Application Firewall is expensive."

"The pricing is somewhat expensive. It is actually a huge investment when compared to other countries."

More Imperva Web Application Firewall pricing and cost advice

"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."

"We have all the features and functions of Citrix because we have a premium license."

"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."

"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."

"It's an expensive product but it works well."

"Licensing is adequate. I wanted to have a more prominent license, but until I do they don't give enough support. The additional cost would be too much."

"Citrix ADM costs us approximately $5000 per month."

"It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."

More NetScaler pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

15%

Computer Software Company

14%

Comms Service Provider

Financial Services Firm

17%

Computer Software Company

13%

Insurance Company

Manufacturing Company

Computer Software Company

16%

Educational Organization

12%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...

See all answers

Which would you choose - Cloudflare DNS or Quad9?

Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...

See all answers

What do you like most about Cloudflare?

Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.

See all answers

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

My recommendation is Imperva.

See all answers

Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?

For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you hav...

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DDoS solutions: Any other solutions to consider aside from Radware DDoS Protection Service and F5 Silverline DDoS Protection?

You can have a look to Imperva Cloud WAF, the anti-DDoS mitigation is under 1s and works very well. I observed a lot ...

See all answers

What do you like most about Citrix ADC?

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...

See all answers

What is your experience regarding pricing and costs for Citrix ADC?

After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...

See all answers

What needs improvement with Citrix ADC?

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...

See all answers

Comparisons

Quad9 vs Cloudflare

Compared 50% of the time

Akamai vs Cloudflare

Compared 4% of the time

Azure Front Door vs Cloudflare

Compared 3% of the time

Azure DNS vs Cloudflare

Compared 3% of the time

Imperva DDoS vs Cloudflare

Compared 2% of the time

More Cloudflare Competitors

Microsoft Azure Application Gateway vs Imperva Web Application Firewall

Compared 15% of the time

F5 Advanced WAF vs Imperva Web Application Firewall

Compared 13% of the time

Azure Front Door vs Imperva Web Application Firewall

Compared 11% of the time

AWS WAF vs Imperva Web Application Firewall

Compared 8% of the time

Azure Web Application Firewall vs Imperva Web Application Firewall

Compared 3% of the time

More Imperva Web Application Firewall Competitors

Microsoft Azure Application Gateway vs NetScaler

Compared 11% of the time

HAProxy vs NetScaler

Compared 11% of the time

Fortinet FortiADC vs NetScaler

Compared 9% of the time

F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler

Compared 8% of the time

More NetScaler Competitors

Product Reports

Buyer's Guide

Cloudflare

May 2025

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Buyer's Guide

Imperva Web Application Firewall

May 2025

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Buyer's Guide

NetScaler

May 2025

Download NetScaler product report

Also Known As

Cloudflare DNS

No data available

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall

Overview

Cloudflare is a highly-regarded Content Delivery Network (CDN) and a Distributed Denial-of-Service (DDoS) protection solution. The robust global connectivity cloud platform that is Cloudflare ensures users are able to connect to the Internet quickly, securely, and reliably. Cloudflare is one of the world's largest networks in the marketplace today. Using Cloudflare, businesses, educational entities, NGOs, vloggers, bloggers, and anyone else with an internet presence can experience more secure, faster websites and applications.

Currently, there are millions of Internet locations on Cloudflare, and the Cloudflare network
continues to grow every day by the thousands. The solution is able to fulfill the requests for
millions of websites seamlessly and serves on average 45 million HTTP requests per second.

Cloudflare has safe, secure data centers in close to 300 cities worldwide to ensure every
client request is filled as quickly as possible. It is Cloudflare’s edge network that makes this
possible by keeping content and other services as close to each client as possible, so the
information requests are always only seconds away.

Many organizations that work in democracy, civil society, human rights, or the arts are able to
access Cloudflare's highest levels of protection for free via Project Galileo. Additionally, official
election websites can be secured from hacking and fraud through Cloudflare’s Project
Athenian, also at no additional cost.

Cloudflare can also help organizations of all sizes develop a robust zero-trust strategy to
ensure the highest levels of productivity and profitability. Employees, stakeholders, and end users have a greater level of satisfaction and overall improved user experience, which can, in
turn, result in higher revenues and overall ROI. Zero-trust and BYOD (bring your own device)
access ensure end users and employees always have the best resources and technology
available to them at all times.

Cloudflare benefits

Cloudflare has many benefits. Some of its most valuable benefits include:

- Faster load times

- Robust DNS security

- Intuitive cloud Web Application Firewall (WAF)

- Free universal SSL

- Image enhancement

- Automatic browser caching

- Next-generation cloud load balancer

- Accelerated Mobile Pages (AMP)

- Rate limiting

- Minification

- Zero-trust capabilities

- Cost-effective

- Reduced carbon footprint

Reviews from real users

“Many websites require an SSL certificate because they sell stuff and want SSL. Cloudflare
comes with an SSL certificate built in. It's automatic. You sign yourself up for Cloudflare, and
an SSL certificate automatically protects your website. If you have a connection between your
website and your host, the server, Cloudflare, and the host, you don't necessarily need a
certificate.” Spencer M., Owner at Tech Exchange

“What I like best about Cloudflare is that my company can use it to trace and manage
applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare
also sends you a link to check your equipment and deployment and track it through peering,
so it's a valuable tool.” Daniel P., Network Engineer at Ufinet

“The most valuable feature of Cloudflare is the GUI. You are able to control the solution very
well through the interface. There is a lot of functionality that is embedded in the service.” PeerSpot user, Competence Center Manager at a tech services company

Cloudflare

Imperva Web Application Firewall is a versatile solution that protects web applications and databases from various attacks, including DDoS, cross-site scripting, and SQL injection attacks. It offers data security, availability, and access control and can be deployed on-premises or on the cloud.

The solution has good security against web attacks and offers advanced bot protection, API security, and mitigation features. Imperva WAF is easy to configure and deploy; it has good customer service and an excellent user interface.

Imperva

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

NetScaler

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.

BlueCross BlueShield, eHarmony, EMF Broadcasting, GE Healthcare, Metro Bank, The Motley Fool, Siemens

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk

Buyer's Guide

Imperva Web Application Firewall vs. NetScaler

April 2025

Free Report: Imperva Web Application Firewall vs. NetScaler

Find out what your peers are saying about Imperva Web Application Firewall vs. NetScaler and other solutions. Updated: April 2025.

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