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Infrascale Backup & Disaster Recovery vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.</p>
Sentiment score
2.1
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Sr. Manager Data Protection at Epsilon
 

Customer Service

Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.</p>
Sentiment score
3.7
N2W's customer service is praised for its responsiveness, knowledgeable assistance, and effective handling of issues and renewals.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
Their support is amazing. They get back to you in a timely manner and work with you.
Sr. Manager Data Protection at Epsilon
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Director of Information Technology & Customer Success at Maplewave
Customer support for N2W is excellent, as they are able to answer quickly.
Director, Cloud Infrastructure and Systems Operations at d1g1t Inc.
 

Scalability Issues

Sentiment score
5.5
<p>Infrascale Backup &amp; Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.</p>
Sentiment score
3.6
N2W is effective in scalable cloud backup, supporting multiple AWS accounts and instances with minimal scalability issues.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.5
<p>Infrascale Backup &amp; Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.</p>
Sentiment score
5.6
N2W is acclaimed for its remarkable stability, efficient cloud resource use, reliability, and excellent support, ensuring user satisfaction.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.</p>
N2W needs UI modernization, improved onboarding, enhanced AWS integration, and streamlined version upgrades to boost efficiency and coverage.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
VP, Solutions Architecture at a computer software company with 51-200 employees
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Cloud Manager at St. John's University
 

Setup Cost

Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.
N2W provides predictable pricing, easy AWS Marketplace purchase, and valuable features, with advised cost optimizations through trial evaluations.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Platform Engineer at a tech consulting company with 501-1,000 employees
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Cloud Manager at St. John's University
 

Valuable Features

Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.
N2W enhances data protection with automated backups, fast recovery, and flexible management, streamlining operations and compliance for organizations.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
Cloud Manager at St. John's University
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
IT Operations Director at a tech services company with 11-50 employees
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
27th
Ranking in Cloud Backup
24th
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Disaster Recovery as a Service (6th), SaaS Backup (13th)
N2W
Ranking in Backup and Recovery
7th
Ranking in Cloud Backup
6th
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
9.6
Reviews Sentiment
5.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.6% compared to the previous year. The mindshare of N2W is 1.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
N2W1.9%
Infrascale Backup & Disaster Recovery1.5%
Other96.6%
Disaster Recovery (DR) Software
 

Featured Reviews

HS
President at LET US DEAL WITH IT, LLC
Backups and restores are easy and we can do on-site disaster recovery within minutes
The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.
reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.
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884,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
16%
Computer Software Company
9%
Outsourcing Company
9%
Financial Services Firm
8%
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
The pricing for N2WS is generally reasonable and transparent, especially when compared to enterprise backup solutions. It is based on the number of instances you are backing up, which makes it easy...
What needs improvement with N2WS Backup & Recovery?
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, an...
What is your primary use case for N2WS Backup & Recovery?
Our primary use case for N2WS is comprehensive backup and disaster recovery for our AWS infrastructure. We leverage it as our centralized backup solution across multiple AWS accounts and regions, p...
 

Also Known As

Infrascale Platform
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. N2W and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.