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Infrascale Backup & Disaster Recovery vs NetVault Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
23rd
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Cloud Backup (19th), Disaster Recovery as a Service (5th), SaaS Backup (12th)
NetVault Plus
Ranking in Backup and Recovery
39th
Ranking in Disaster Recovery (DR) Software
26th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.4% compared to the previous year. The mindshare of NetVault Plus is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Isa Safii - PeerSpot reviewer
Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations
The features of Quest NetVault Plus that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The most valuable feature of this solution is that it is simple to use."
"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."
"It has File and SQL backup, which is the main benefit for us."
"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."
"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."
"The user interface is good."
"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."
"The solution allows us to block off our network and only give access to whatever we want."
"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."
 

Cons

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"The storage capacity is very low."
"Improvements should come, particularly in compatibility, backup performance, or better troubleshooting."
"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."
"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."
"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."
"The interface can be improved. It should be more clear what features are available and make them easy to find."
"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."
"I would like to see the option of cloud-based management."
 

Pricing and Cost Advice

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"I appreciate their pricing. We went for this solution for its pricing."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."
"The tool is expensive."
"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."
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Top Industries

By visitors reading reviews
Healthcare Company
14%
Computer Software Company
13%
Performing Arts
11%
Financial Services Firm
8%
Computer Software Company
12%
Performing Arts
9%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...
What needs improvement with Infrascale Platform?
Infrascale Backup & Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...
What is your primary use case for Infrascale Platform?
I have been using Infrascale Backup & Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...
What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
There's always scope for improvement with any backup software we discuss, whether it's Quest NetVault Plus or Backup Exec, and I don't think any software is 100% foolproof or satisfactory. Improvem...
What is your primary use case for Quest NetVault?
We have customers in the pharma industry. Our customers' main use cases for this backup are file system backup and different databases such as MySQL, MS SQL, Oracle, and bare metal recovery.
 

Also Known As

Infrascale Platform
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. NetVault Plus and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.