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ITRS Geneos vs Marvis Virtual Network Assistant comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
72nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (47th), IT Infrastructure Monitoring (51st)
Marvis Virtual Network Assi...
Ranking in Network Monitoring Software
51st
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of Marvis Virtual Network Assistant is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Marvis Virtual Network Assistant0.4%
ITRS Geneos0.6%
Other99.0%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
PRADIPJOSHI - PeerSpot reviewer
Owner at Shree Atharva Sales Corporation
Used for troubleshooting and receiving real-time alerts and works on artificial intelligence
I always recommend Marvis to every customer because it requires no additional direct involvement. Marvis has been developed well using AI and machine learning technology. Its AI engine updates itself regularly, which is a beneficial feature. I request that Juniper integrate a cloud identity engine and simplify the Microsoft Azure Active Directory Services integration with the SRX hardware firewall. Additionally, the SRX firewall needs a more robust graphical user interface. Currently, we can only configure the SRX using the CLI; if a wrong command is entered, restoring it cannot be easy. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The confidence of our users has greatly improved because of our ability to react much faster."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"ITRS Geneos provides peace of mind by mentoring our processes and applications."
"Geneos enables customized aggregate views and alerts for both related and disparate components, and this flexibility and insight facilitates proactive and prompt causation analysis so you can easily see everything at once and know why there is an issue within seconds rather than spend precious time trying to find out."
"Real-time monitoring of market data components on an enterprise environment is the most valuable feature of Active Console and Gateway."
"The automated alerting system really reduces the mean time to respond for an incident failure, with on-call engineers and support teams getting notified before an incident happens."
"We use Geneos to monitor our own development and production environments, and due to its automation capabilities we are able to automatically restart failed processes and alert our developers to issues in our applications and infrastructure without traditional eyes on glass monitoring."
"It allowed us to deal with incidents in real time, reducing the impact on the business by allowing them to keep trading, therefore not losing money."
"Marvis Virtual Network Assistant uses AI to find problems or to get information from devices."
"If you ask any questions about Marvis, it will respond immediately and use some solution. It will be very easy and save you time."
 

Cons

"Technically, I believe the dashboard functionality can be more configurable as some shapes are very limited with what they can do."
"The Geneos configuration has greatly improved since the nascent version 1.0 days, but still requires specialist knowledge and convoluted config debugging when something’s not monitoring as expected."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"There is a one-second ceiling on responses to rule breaches."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"For the last year or two, I've been asking the vendor about the mobile app."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"It would be a good idea to integrate the solution to support other vendors besides Juniper."
"It should add real-time application visibility."
 

Pricing and Cost Advice

"You will get the best price if you get a single global deal."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The pricing seems reasonable. We're happy enough with it."
"Pricing and licensing is based on the requirements."
"Marvis Virtual Network Assistant is not an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
58%
Construction Company
6%
Computer Software Company
6%
Outsourcing Company
5%
Healthcare Company
18%
Manufacturing Company
11%
Comms Service Provider
11%
Construction Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
What is your experience regarding pricing and costs for Marvis Virtual Network Assistant?
Marvis Virtual Network Assistant is not an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
What needs improvement with Marvis Virtual Network Assistant?
It should add real-time application visibility. Marvis's interface is good. We don't need any additional interface. However, if it could accept voice commands, that would be a great improvement
What is your primary use case for Marvis Virtual Network Assistant?
It is mainly used for troubleshooting and receiving real-time alerts. Marvis makes it easy to track the issue by providing specific information, like the exact time the connection was lost. It simp...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Information Not Available
Find out what your peers are saying about ITRS Geneos vs. Marvis Virtual Network Assistant and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.