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ITRS Geneos vs Marvis Virtual Network Assistant comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
38th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (28th)
Marvis Virtual Network Assi...
Ranking in Network Monitoring Software
54th
Average Rating
8.6
Reviews Sentiment
8.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.5% compared to the previous year. The mindshare of Marvis Virtual Network Assistant is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.6%
Marvis Virtual Network Assistant0.4%
Other99.0%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
IhorShtanko - PeerSpot reviewer
Technical Consultant Of Juniper Networks Division at MUK
AI assistant has transformed network troubleshooting and now reduces downtime and support tickets
Marvis Virtual Network Assistant has resolved all problems that network administrators face, making it challenging to identify areas for improvement. Marvis provides good analytics, recommendations, and problem resolutions. One potential enhancement would be to add different languages for different countries because Marvis currently uses only English. For example, since I live in Ukraine, it would be beneficial to communicate with Marvis in Ukrainian because not all administrators know English.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."
"Complete end-to-end monitoring of apps and infrastructure with key performance metrics to identify and reduce transaction latencies."
"It's catching things that are going wrong before they become catastrophic, in most cases."
"Real-time monitoring of market data components on an enterprise environment is the most valuable feature of Active Console and Gateway."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"I believe the pricing of Marvis Virtual Network Assistant is reasonable because it allows for a decrease in the quantity of network administrators needed and reduces operational costs."
"If you ask any questions about Marvis, it will respond immediately and use some solution. It will be very easy and save you time."
"Marvis Virtual Network Assistant uses AI to find problems or to get information from devices."
 

Cons

"I would rate technical support 7/10. It's self-explaining and the support is limited."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Sometimes there were issues with the database. If the database logging was high then the gateway would be slow."
"It needs to have better middleware integration for things such as application and Microsoft SQL servers."
"We sometimes experienced disconnects of the gateways which was a hard one to resolve."
"Not a ten because when the Gateway was very overloaded it was very hard to monitor the alerts, especially for the product services."
"The initial setup was a bit complex."
"We were a little bit confused but once we found out what was needed, it was smooth."
"One potential enhancement would be to add different languages for different countries because Marvis currently uses only English."
"It should add real-time application visibility."
"It would be a good idea to integrate the solution to support other vendors besides Juniper."
 

Pricing and Cost Advice

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"I can say it's not that cheap because the licensing is a little bit costly"
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"You will get the best price if you get a single global deal."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The pricing seems reasonable. We're happy enough with it."
"Marvis Virtual Network Assistant is not an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
49%
Outsourcing Company
10%
Construction Company
8%
Computer Software Company
4%
Healthcare Company
17%
Construction Company
13%
Comms Service Provider
13%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
What is your experience regarding pricing and costs for Marvis Virtual Network Assistant?
Not all customers use Marvis Virtual Network Assistant because it represents an additional cost as a subscription service. Mist Cloud is a microservices platform, and to use it, customers must purc...
What needs improvement with Marvis Virtual Network Assistant?
Marvis Virtual Network Assistant has resolved all problems that network administrators face, making it challenging to identify areas for improvement. Marvis provides good analytics, recommendations...
What is your primary use case for Marvis Virtual Network Assistant?
Marvis Virtual Network Assistant is primarily used for fast troubleshooting and identifying root problems across the entire network. It has decreased the quantity of tickets that customers can open...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Information Not Available
Find out what your peers are saying about ITRS Geneos vs. Marvis Virtual Network Assistant and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.