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ITRS Geneos vs Marvis Virtual Network Assistant comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
73rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), IT Infrastructure Monitoring (51st)
Marvis Virtual Network Assi...
Ranking in Network Monitoring Software
50th
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of Marvis Virtual Network Assistant is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Marvis Virtual Network Assistant0.4%
ITRS Geneos0.6%
Other99.0%
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
PRADIPJOSHI - PeerSpot reviewer
Owner at Shree Atharva Sales Corporation
Used for troubleshooting and receiving real-time alerts and works on artificial intelligence
I always recommend Marvis to every customer because it requires no additional direct involvement. Marvis has been developed well using AI and machine learning technology. Its AI engine updates itself regularly, which is a beneficial feature. I request that Juniper integrate a cloud identity engine and simplify the Microsoft Azure Active Directory Services integration with the SRX hardware firewall. Additionally, the SRX firewall needs a more robust graphical user interface. Currently, we can only configure the SRX using the CLI; if a wrong command is entered, restoring it cannot be easy. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ITRS Geneos provides peace of mind by mentoring our processes and applications."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"It's a very good tool to use and everybody is very happy with it."
"ITRS is significantly better than PRTG and saves us a lot of time in development."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"As a company looking to onboard, its capacity to monitor just about anything from Unix log files and processes to database memory, and even run queries and provide results, means it can be used as a one stop shop for all your monitoring needs if you understand how to utilise it to its fullest extent."
"This is the most amazing monitoring tool I've ever worked with, because it allows you to monitor a lot of things and also to address the issue and assign it to someone so everyone will know it's being investigated."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful."
"If you ask any questions about Marvis, it will respond immediately and use some solution. It will be very easy and save you time."
"Marvis Virtual Network Assistant uses AI to find problems or to get information from devices."
 

Cons

"It needs to be easier to configure, especially with the JMX plugins."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"Backward compatibility with deprecated features and in-system documentation on what configuration areas are needed to be updated can be improved."
"Its web monitoring capability is very hard to use especially if there is authentication involved."
"​It needs to be easier to configure, especially with the JMX plugins.​"
"The main weakness of the product is poor historical logging and reporting."
"Technically, I believe the dashboard functionality can be more configurable as some shapes are very limited with what they can do."
"Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"It would be a good idea to integrate the solution to support other vendors besides Juniper."
"It should add real-time application visibility."
 

Pricing and Cost Advice

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Pricing and licensing is based on the requirements."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"I can say it's not that cheap because the licensing is a little bit costly"
"Marvis Virtual Network Assistant is not an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
64%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
3%
Healthcare Company
19%
Construction Company
12%
Comms Service Provider
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Marvis Virtual Network Assistant?
Marvis Virtual Network Assistant is not an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
What needs improvement with Marvis Virtual Network Assistant?
It should add real-time application visibility. Marvis's interface is good. We don't need any additional interface. However, if it could accept voice commands, that would be a great improvement
What is your primary use case for Marvis Virtual Network Assistant?
It is mainly used for troubleshooting and receiving real-time alerts. Marvis makes it easy to track the issue by providing specific information, like the exact time the connection was lost. It simp...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Information Not Available
Find out what your peers are saying about ITRS Geneos vs. Marvis Virtual Network Assistant and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.