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ITRS Geneos vs Plixer Scrutinizer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
38th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (28th)
Plixer Scrutinizer
Ranking in Network Monitoring Software
74th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Network Traffic Analysis (NTA) (12th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.5% compared to the previous year. The mindshare of Plixer Scrutinizer is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.6%
Plixer Scrutinizer0.5%
Other98.9%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
Ira Mulyanti - PeerSpot reviewer
Sales Director at ARGA SOLUSI
An affordable product with great integration capabilities
Plixer Core Platform is a valuable feature and a good software. Plixer Scrutinizer uses NetFlow analysis to monitor whatever is there in a network. Price-wise, Plixer Scrutinizer is not an expensive product. Basically, Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features. Plixer Scrutinizer is a tool that can integrate with any other brand or product in the market, so it is not an area of concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ITRS Geneos is very well known in the financial services community as being the best platform to monitor real time data infrastructures and the application does what it says on the tin."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"Real-time monitoring of market data components on an enterprise environment is the most valuable feature of Active Console and Gateway."
"Geneos enables customized aggregate views and alerts for both related and disparate components, and this flexibility and insight facilitates proactive and prompt causation analysis so you can easily see everything at once and know why there is an issue within seconds rather than spend precious time trying to find out."
"Tons of default modules which are available out of the box"
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"ITRS is significantly better than PRTG and saves us a lot of time in development."
"Customer Service: Very good. Technical Support: Very good."
"It shows us the saturation of the network of devices. It gives us a clear view of the flows in the network to understand, for instance, planning upgrades in the network to get an idea of what's going on the network on traffic flows. It gives us insight, for instance, on what's going on on our VPN Client. There are a lot of things where it provides very helpful information. It also gives us our security reports with quite detailed information on what's going on in the network, and whether there are data exfiltrations and so on."
"We didn't experience any bugs."
"We have had many requests to understand in the network which devices are connected to others. Most people don't have this information or are able to establish a map of data flow everywhere around the network. Scrutinizer can really help with this. We are using it to understand who is talking to what, how, and which protocols can help us to improve security and analyze flow."
"It's agnostic as far as what your network gear is. As long as it supports an sFlow, JFlow, NetFlow, some kind of flow monitoring, Plixer will support it very well."
"The ability to view the status of the top-10 at a glance is helpful. We immediately know which link is over-utilized or heavily used... and it's all in real-time."
"There are other tools out there that will do what Scrutinizer does. But what I have found with Scrutinizer is that it does it very quickly. I've taken 25 million individual data fragments from the different sensors, and it has graphed that and mapped it and presented a picture within 30 seconds. It has a very efficient database algorithm that I am really impressed with."
"The solution helps to enrich the data context of our network traffic. It allows me to see what applications are most in use on a slightly historical basis, going back a day or week at tops. It allows me to tune QoS or traffic shaping around what's being used. It saves me from having to unnecessarily upgrade, if I don't need to."
"For security purposes, it is really a very powerful product."
 

Cons

"The ITA, the post-incident analytics, could be improved."
"The main weakness of the product is poor historical logging and reporting."
"As far as I know, ITRS does not have integration with any version control system."
"The main feature that needs work is the Dashboard designer."
"​It needs to be easier to configure, especially with the JMX plugins.​"
"Sometimes there were issues with the database. If the database logging was high then the gateway would be slow."
"In some cases Netprobe can be unstable."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"The reporting structure, the front-end GUI, also needs some work. It needs some getting used to. It works fairly well, but it's a technical tool rather than a user tool. You have to understand the structure of the databases before you can really use it."
"Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents. By default, data retention is quite low. We need detailed data in safe storage for a longer time, e.g., for a couple of months. An improvement would be a way to export data into a secure long-term storage."
"In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required."
"From what I understand it is that the solution is not very scalable in a high volume traffic environment with a large number of flows."
"We were trying to set up some configuration, but it just wasn't quite working properly; we couldn't get it set up properly."
"They're working on the security areas, so it can provide more insight. What they have is still pretty much IP-concentric. If they were to make it IP and URL, they'd be a little bit ahead on that."
"The visual acuity of how it presents data can sometimes be confusing. It takes a bit for people to spin up how to look at the graphs."
"It would be useful if there was a way to back up the configuration information. E.g., if you wanted to deploy a new instance or disaster recovery, you could quite easily deploy and restore the config, as opposed to having to restore all the NetFlow data. If there was just a button that said "backup config information", that would be good."
 

Pricing and Cost Advice

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"The pricing seems reasonable. We're happy enough with it."
"Pricing and licensing is based on the requirements."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"We just renewed. The pricing is 5,000 euro per year. This is the final price. All tax (20 percent) is included."
"There are no extra costs. It's about $8,000 a year. The bang for the buck (cost) is definitely a plus."
"Our entire solution, amortized over five years, is in the vicinity of $40,000 to $50,000 a year."
"The licensing cost for Plixer Scrutinizer is in the middle. It's not the cheapest, but it's not the most expensive. Its licensing model is based on how many exporters, how many devices export information to the system. Plixer Scrutinizer has different modules you could add such as the security module which would cost extra."
"The license is per device. We have 50 devices."
"Currently, the license for Plixer Scrutinizer is subscription-based and at a yearly fee. The price would depend on the amount of traffic you pull in. For example, there are several blocks from a 10K flow, a 40K flow, and a 100K flow, and based on the number of devices that you receive the flows from, that's the license, and it is not a per-interface pricing model, so that is a very strong, very competitive pricing feature of Plixer Scrutinizer. Licensing for the product is also not based on the number of storage, compared to some competing products that are priced based on the amount of storage you need, particularly based on the retention and the amount of data. Plixer Scrutinizer licensing is based on the device, and it's more in the direction of $10,000 because, with just $1,000, you don't have anything."
"There is a recurring maintenance fee after the initial purchase or if we want the license upgrade."
"We pay our one-off cost for the licenses, per device, in blocks of 50. And then we pay an annual maintenance fee of about $15,000 Australian, which is, at this point in time, about $9,000 US, for those 250 devices. The upfront costs for the 250-license use, were about $50,000 Australian, which is about $32,000 US."
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Top Industries

By visitors reading reviews
Financial Services Firm
49%
Outsourcing Company
10%
Construction Company
8%
Computer Software Company
4%
Financial Services Firm
11%
Outsourcing Company
10%
Comms Service Provider
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
Ask a question
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Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker
Find out what your peers are saying about ITRS Geneos vs. Plixer Scrutinizer and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.