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ITRS Geneos vs Plixer Scrutinizer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
40th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), IT Infrastructure Monitoring (28th)
Plixer Scrutinizer
Ranking in Network Monitoring Software
72nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.5% compared to the previous year. The mindshare of Plixer Scrutinizer is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.6%
Plixer Scrutinizer0.5%
Other98.9%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
Ira Mulyanti - PeerSpot reviewer
Sales Director at ARGA SOLUSI
An affordable product with great integration capabilities
Plixer Core Platform is a valuable feature and a good software. Plixer Scrutinizer uses NetFlow analysis to monitor whatever is there in a network. Price-wise, Plixer Scrutinizer is not an expensive product. Basically, Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features. Plixer Scrutinizer is a tool that can integrate with any other brand or product in the market, so it is not an area of concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The result was a similar metrics monitored at a much better frequency, with a more stable product and a much better user interface."
"Our support team can monitor our applications and servers easily and we were able to reduce the time in finding errors and providing a solution."
"We use Geneos to monitor our own development and production environments, and due to its automation capabilities we are able to automatically restart failed processes and alert our developers to issues in our applications and infrastructure without traditional eyes on glass monitoring."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"It's a very effective and productive tool, and avoids any major incidents."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"I honestly don't think there are many areas where Scrutinizer could be improved; it's a pretty robust, out-of-the-box solution."
"We see things that we did not see before; it's opened up peoples' eyes among our network folks and overall it has had a good, positive impact."
"It helps us determine what is going on with our Internet and who is hogging it all up, and if we get a real high throughput or a throughput that's going over and getting dropped fairly quickly, we can tell who (or what device) is consuming that traffic."
"For security purposes, it is really a very powerful product."
"The most valuable features of Plixer Scrutinizer are its ease of use, accessibility, and UI."
"If you have a large network then this product is totally invaluable."
"The ability to view the status of the top-10 at a glance is helpful. We immediately know which link is over-utilized or heavily used... and it's all in real-time."
"Scrutinizer does exactly what we need it to do; we're very happy with it, we're not looking to change in the short-term or long-term, and it's a product that runs without any issues and gives the information that we need."
 

Cons

"ITRS Geneos cloud monitoring is very weak and can use improvement."
"The graphical interface is nice but could be improved."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Some aspects of dashboarding are very proprietary and it makes it difficult, at times, to replicate your work easily."
"As far as I know, ITRS does not have integration with any version control system."
"Data visualization – real time and historical – is a weakness."
"We were trying to set up some configuration, but it just wasn't quite working properly; we couldn't get it set up properly."
"In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required."
"We couldn't get it set up properly."
"They're working on the security areas, so it can provide more insight. What they have is still pretty much IP-concentric. If they were to make it IP and URL, they'd be a little bit ahead on that."
"For updating the Scrutinizer platform, when we have the actual data, it never happens in one day. Every time we have the data, we are obliged to install a new server in order to integrate the old data, and every time it has a problem. Most of the time, we were obliged to scrap all the data because we couldn't transfer it to the new server. So, it would be very good if they could improve this part."
"It would be useful if there was a way to back up the configuration information."
"The solution creates a visual map of a particular location and how the network flows. You need to spend time to generate all those maps. If they could figure out a way to reduce the time needed to generate the maps, that would be great."
"For updating the Scrutinizer platform, when we have the actual data, it never happens in one day."
 

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"The pricing seems reasonable. We're happy enough with it."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"There is a recurring maintenance fee after the initial purchase or if we want the license upgrade."
"Compared to some of the other tools we have, it's incredibly reasonably priced."
"The licensing cost for Plixer Scrutinizer is in the middle. It's not the cheapest, but it's not the most expensive. Its licensing model is based on how many exporters, how many devices export information to the system. Plixer Scrutinizer has different modules you could add such as the security module which would cost extra."
"I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive."
"We have increased the license over time. We have added more licenses as the network has grown."
"It's about €10,000 a year for initial license and yearly maintenance costs. In addition, the hardware costs are about €10,000 once every five years."
"We just renewed. The pricing is 5,000 euro per year. This is the final price. All tax (20 percent) is included."
"There are no extra costs. It's about $8,000 a year. The bang for the buck (cost) is definitely a plus."
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Top Industries

By visitors reading reviews
Financial Services Firm
54%
Construction Company
7%
Outsourcing Company
6%
Computer Software Company
6%
Financial Services Firm
11%
Outsourcing Company
8%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
Ask a question
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Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker
Find out what your peers are saying about ITRS Geneos vs. Plixer Scrutinizer and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.