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Ivanti Autonomous Endpoint Management vs Kandji comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune enhances ROI by reducing IT costs, increasing productivity, streamlining management, and integrating with Microsoft services.
Sentiment score
4.5
Ivanti Autonomous Endpoint Management enhances productivity through automation and visibility, with potential long-term cost savings despite mixed immediate financial returns.
Sentiment score
6.8
Kandji enabled substantial ROI by streamlining device management, reducing IT staffing, and enhancing efficiency across organizations' tech ecosystems.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
The number of tickets for our IT team has drastically reduced, which saves time, increases productivity, and allows the IT team to focus on essential tasks rather than minor issues with employee devices.
Pre Sales Engineer at a tech services company with 201-500 employees
We are definitely saving money as we do not have to handle anything on-prem, which saves us needing to have that expertise to always maintain those machines.
Integration Engineer at a retailer with 5,001-10,000 employees
We can remove or add licenses according to business requirements, and it is all controlled within the application.
Manager, Information Technology Support at FEFundInfo
The time saved includes processes such as software installation, as previously we needed to take a user device remotely, but with Kandji, we can initiate software installation from the back end, which is a significant time saver.
Security Engineer at Corsearch
We went from one hour for resolution time per device to 15 minutes, allowing us to save more than 50 hours of support time in a year.
IT Corporate Engineer at Shippo
I have seen a return on investment with Kandji, estimating that time saved is at least 20 to 30%, as individuals do not have to figure out which security updates to carry out themselves since the notification is pushed for them to review and install.
Cloud Ops Lead at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
5.7
Microsoft Intune customer service is inconsistent, with varying experiences and response times, though internal resources partially assist users.
Sentiment score
7.1
Ivanti's customer support is praised for competence but criticized for delays and integration challenges, affecting user satisfaction.
Sentiment score
6.8
Kandji's customer service is praised for prompt chat assistance, efficiently resolving technical issues despite limited contact options.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
From a support perspective, they are fantastic, usually very good at getting back to us in a timely manner.
Senior Network Engineer at The National Institutes of Health
Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates.
Director at a tech vendor with 501-1,000 employees
Customer support has been impressive and responsive, especially in handling priority cases.
System Engineer at Interswitch
I would rate the overall impression of the technical support experts, their expertise, and their competence as 10 out of 10.
Senior Information Technology Engineer at Deel
The customer support at Kandji is phenomenal and is the best I have experienced from any vendor.
IT Support Technician at a tech vendor with 10,001+ employees
The customer support is the best I have ever seen.
IT Operation Manager at a retailer with 201-500 employees
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune offers scalable, efficient management and seamless expansion for large deployments without additional hardware, adapting to growing needs.
Sentiment score
6.7
Ivanti's Autonomous Endpoint Management offers robust scalability, supporting seamless growth for both small and enterprise environments effectively.
Sentiment score
6.7
Kandji effectively supports growth for small to medium businesses, handling up to 10,000 devices, though larger companies may face challenges.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
Transitioning from low to high capacity in seconds.
Engineering Lead at a tech vendor with 10,001+ employees
The number of integrations and the scalability of the tool can be improved.
Director at a tech vendor with 501-1,000 employees
Ivanti Neurons for UEM supports a large number of devices and is highly scalable.
System Engineer at Interswitch
Kandji's scalability is quite good, though I do see a concern once organizations start getting really large and need more flexibility.
IT Support Technician at a tech vendor with 10,001+ employees
I think Kandji is a perfect choice for growing small companies that become medium-sized or even bigger.
IT Operation Manager at a retailer with 201-500 employees
Kandji's scalability is perfect, as my organization grew from 180 to almost 300 devices with no bottlenecks.
IT Corporate Engineer at Shippo
 

Stability Issues

Sentiment score
7.2
Microsoft Intune is reliable with few outages, offering consistent performance and high user satisfaction due to seamless Microsoft integration.
Sentiment score
8.2
Ivanti Autonomous Endpoint Management is praised for its stability, reliability, and self-healing capabilities, with minor issues quickly resolved.
Sentiment score
8.9
Kandji is highly stable and reliable, with no downtime, excellent performance ratings, and a supportive built-in tool.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
We have not seen any downtime.
Principal Consultant at a tech vendor with 10,001+ employees
It delivers very good UEM capabilities.
Director at a tech vendor with 501-1,000 employees
In my experience, Ivanti Autonomous Endpoint Management is stable, and I have not encountered any downtimes or issues.
Engineering Lead at a tech vendor with 10,001+ employees
I would say it is a 100% reliable product.
Senior Information Technology Engineer at Deel
 

Room For Improvement

Microsoft Intune needs improvements in UI, setup, policy sync, platform support, customization, and troubleshooting for enhanced management.
Ivanti AEM requires better patch visibility, AI integration, enhanced UI, streamlined support, and improved customization, reporting, and documentation.
Kandji requires enhanced support, better remote management, flexible Blueprints, improved pricing, and robust access with advanced AI and documentation.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
In an enterprise environment, while automation is powerful, strong guardrails, approval workflows, and clear audit trails, along with rollback capabilities and the ability to control the scope of automated actions, are essential.
Engineering Lead at a tech vendor with 10,001+ employees
In Cherwell, we receive an overall average rating based on the tickets worked on, which I find missing in Ivanti Autonomous Endpoint Management.
System Engineer at a tech vendor with 10,001+ employees
When I inherited our IT department, I really needed to have some help and some training on how to use Ivanti because I was not familiar with the platform; none was given and we were just left to our own devices.
IT Director at a healthcare company with 51-200 employees
The simplicity and straightforwardness are its strongest attributes.
IT Support Technician at a tech vendor with 10,001+ employees
However, it often takes more than thirty minutes to execute the command, and sometimes it fails.
TechOps Engineer at a financial services firm with 201-500 employees
I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs.
SysAdmin at a recreational facilities/services company with 11-50 employees
 

Setup Cost

Microsoft Intune offers competitive pricing, especially with Microsoft 365 bundles, and provides cost savings compared to standalone solutions.
Ivanti's pricing is clear, varying by endpoints and features, and comparable to Microsoft Intune, though sometimes viewed as high.
Kandji's bucket-based pricing may be costly for smaller firms, though competitive, with straightforward setup and license processes.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
Pricing, setup cost, and licensing are on the high side.
Pre Sales Engineer at a tech services company with 201-500 employees
My experience with pricing, setup costs, and licensing is that it is quite high.
Analista de sistema at ISH TECNOLOGIA
My experience with pricing, setup cost, and licensing for Ivanti Autonomous Endpoint Management has been pretty easy and straightforward.
Integration Engineer at a retailer with 5,001-10,000 employees
It is cheap.
TechOps Engineer at a financial services firm with 201-500 employees
The pricing is not published publicly, requiring interaction with sales representatives for details.
Cloud Ops Lead at a tech vendor with 10,001+ employees
While it might be on the expensive side compared to Jamf Pro, it is closer in pricing to other MDMs such as Microsoft Intune, which comes with the EMS E3 license.
Technical Lead at a tech vendor with 10,001+ employees
 

Valuable Features

Microsoft Intune integrates seamlessly with other services for centralized management, enhancing security and control over corporate and BYOD environments.
Ivanti provides automated endpoint management with user-friendly features, enhancing maintenance, compliance, and device management through AI-powered solutions.
Kandji offers a user-friendly interface, efficient management, and robust support, excelling in security, compliance, and remote support for IT teams.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
What I particularly appreciate about the AI features is that everything is super easy and fast to configure, it is very reliable, looks very good, works well, has a good interface for support, and everything is traceable with no non-traceable steps.
Head Of IT Service Department at a healthcare company with 5,001-10,000 employees
I find EPM, Endpoint Manager, the most valuable in my day-to-day work because the Endpoint Manager tool is useful and can handle various endpoints, including Windows and Linux, while also conducting network scans.
Itom System Engineer at a consultancy with 51-200 employees
Ivanti Neurons for UEM has positively impacted my organization by saving time and improving efficiency.
System Engineer at Interswitch
Kandji has impacted my organization positively by definitely increasing security because it notifies you when an update is ready to be installed, and if you do not install it within a reasonable time frame, it would automatically install it.
Cloud Ops Lead at a tech vendor with 10,001+ employees
It is reliable, a modern approach to managing Apple devices, and with features in blueprints, smart apps, and consistently reliable performance, I do not think Jamf really comes close.
IT Support Technician at a tech vendor with 10,001+ employees
The Auto Apps function is brilliant. It takes 20 seconds to push out a new app, and it automatically updates. This function really saves time.
IT Operation Manager at a retailer with 201-500 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Autonomous Endpoint ...
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
52
Ranking in other categories
IT Asset Management (8th), Vulnerability Management (16th), Mobile Device Management (MDM) (6th), Mobile Threat Defense (5th), Patch Management (3rd), Attack Surface Management (ASM) (18th), Unified Endpoint Management (UEM) (5th), Application Security Posture Management (ASPM) (8th), Autonomous Endpoint Management (2nd)
Kandji
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Vulnerability Management (22nd), Mobile Device Management (MDM) (3rd), Endpoint Detection and Response (EDR) (14th)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Mahmudul Hoque Khan - PeerSpot reviewer
Lead Engineer at intelQong Technology
Automation has reduced repetitive endpoint maintenance and keeps our educational devices compliant
Every software has some drawbacks and cons. For Ivanti Autonomous Endpoint Management, I think the first improvement I would suggest is to simplify initial configuration. The process to make endpoint enrollment, device grouping, and configuration easier, particularly for organizations managing different categories of devices, would be helpful. If the initial configuration is simplified, better workflows for shared computers, labs, faculty workstations, and administrative devices would make it easier to apply different software and security policies without duplicating configuration. For my work, I would suggest one improvement that would make my experience with Ivanti smoother than before. I would want Ivanti to clearly explain the root cause when something fails, such as when a patch deployment or automated remediation fails. It shows the error code, but when we are doing a lot of work, it kind of makes a lot of hassle to read the documentation or ask an AI what kind of error it is facing. My recommendation here is to show the issue, show the full explanation of how it is working, where it failed, and show whether the issue can be safely resolved automatically without needing a third party. I think it needs a lot of improvement. First of all, centralized management and scalability can be improved, particularly the ability to manage endpoint configuration, which would be more helpful for my field of work. Regarding scalability, centralized deployment and policy enforcement can help maintain consistency across larger device fleets without configuring every endpoint individually. I think another improvement would be detailed failure diagnostics, flexible maintenance scheduling, controlled policy rollouts, and clearer reporting on whether the fix will cause any issues.
CD
SysAdmin at a recreational facilities/services company with 11-50 employees
Strong security structure has supported fast Mac and iOS administration with minimal IT effort
One area for improvement for Kandji would be having a bigger suite of applications. I noticed that some of the niche apps our data software firm needs were not in the regular library. We were able to use the custom app feature to create those apps ourselves, but I would love it if Kandji could expand the library. I also wish Kandji could lock down different ports on MacBooks based on which ones we wanted to shut down, and I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs. An improvement needed for Kandji would be the ability to remote into devices. I would appreciate something that is really reliable for that without having to buy third-party software.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Comms Service Provider
12%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
9%
Comms Service Provider
15%
Outsourcing Company
13%
Financial Services Firm
11%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise12
Large Enterprise35
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Ivanti Neurons for UEM?
The overall experience with pricing and licensing was good. The transparent pricing based on the number of managed en...
What needs improvement with Ivanti Neurons for UEM?
One challenge we've found here regarding handling problems with Ivanti Autonomous Endpoint Management is actually the...
What is your primary use case for Ivanti Neurons for UEM?
My main use case for Ivanti Autonomous Endpoint Management is opening and managing tickets for the IT area. My team p...
What is your experience regarding pricing and costs for Kandji?
My experience with pricing, setup cost, and licensing is that we are using nearly 100 machines in Kandji, which comes...
What needs improvement with Kandji?
I don't think there was much to improve with Kandji.
What is your primary use case for Kandji?
My main use case for Kandji is that in my current role, we don't use it as much, but in previous roles, I used it to ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Information Not Available
Find out what your peers are saying about Ivanti Autonomous Endpoint Management vs. Kandji and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.