


Kandji and Ivanti Neurons for UEM compete in device management solutions. Kandji seems to stand out with its intuitive design and ease of managing Apple devices, while Ivanti excels in automation and comprehensive endpoint management.
Features: Kandji is notable for its intuitive user interface, zero-touch deployment, and efficient management through Blueprints and smart apps. It provides reliable performance and smooth management for Apple devices. Ivanti Neurons for UEM offers AI-powered self-healing, centralized management across multiple OS, and comprehensive endpoint visibility, making it ideal for those prioritizing automation and a wide range of tools.
Room for Improvement: Kandji could improve its application library and enhance support for Windows and Linux devices. Users also wish for flexibility in custom scripting and improved remote capabilities. Ivanti Neurons for UEM could benefit from an enhanced user interface, expanded third-party integrations, and simplified reporting for better AI action transparency. Improvements in organizational structures and administration workflows are also desired.
Ease of Deployment and Customer Service: Kandji is praised for its responsive and effective customer support, primarily through chat, and its deployment flexibility across public, private, and hybrid clouds. Ivanti's cloud-based deployment can be complex for new users; enhancing its interface and navigation could improve user satisfaction and deployment efficiency.
Pricing and ROI: Kandji offers competitive pricing that may seem high at renewal but delivers significant ROI in time savings and decreased need for support staff, particularly for larger enterprises. Ivanti's pricing reflects its extensive features, with justified investment through advanced automation and endpoint management. Each product's value is contingent on the organization’s size and needs, with Kandji excelling in simplicity while Ivanti offers robust automation capabilities.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
The number of tickets for our IT team has drastically reduced, which saves time, increases productivity, and allows the IT team to focus on essential tasks rather than minor issues with employee devices.
We are definitely saving money as we do not have to handle anything on-prem, which saves us needing to have that expertise to always maintain those machines.
We can remove or add licenses according to business requirements, and it is all controlled within the application.
The time saved includes processes such as software installation, as previously we needed to take a user device remotely, but with Kandji, we can initiate software installation from the back end, which is a significant time saver.
We went from one hour for resolution time per device to 15 minutes, allowing us to save more than 50 hours of support time in a year.
I have seen a return on investment with Kandji, estimating that time saved is at least 20 to 30%, as individuals do not have to figure out which security updates to carry out themselves since the notification is pushed for them to review and install.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
From a support perspective, they are fantastic, usually very good at getting back to us in a timely manner.
Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates.
Customer support has been impressive and responsive, especially in handling priority cases.
I would rate the overall impression of the technical support experts, their expertise, and their competence as 10 out of 10.
The customer support at Kandji is phenomenal and is the best I have experienced from any vendor.
The customer support is the best I have ever seen.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Transitioning from low to high capacity in seconds.
The number of integrations and the scalability of the tool can be improved.
Ivanti Neurons for UEM supports a large number of devices and is highly scalable.
Kandji's scalability is quite good, though I do see a concern once organizations start getting really large and need more flexibility.
I think Kandji is a perfect choice for growing small companies that become medium-sized or even bigger.
Kandji's scalability is perfect, as my organization grew from 180 to almost 300 devices with no bottlenecks.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
We have not seen any downtime.
It delivers very good UEM capabilities.
In my experience, Ivanti Autonomous Endpoint Management is stable, and I have not encountered any downtimes or issues.
I would say it is a 100% reliable product.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
In an enterprise environment, while automation is powerful, strong guardrails, approval workflows, and clear audit trails, along with rollback capabilities and the ability to control the scope of automated actions, are essential.
In Cherwell, we receive an overall average rating based on the tickets worked on, which I find missing in Ivanti Autonomous Endpoint Management.
When I inherited our IT department, I really needed to have some help and some training on how to use Ivanti because I was not familiar with the platform; none was given and we were just left to our own devices.
The simplicity and straightforwardness are its strongest attributes.
However, it often takes more than thirty minutes to execute the command, and sometimes it fails.
I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
Pricing, setup cost, and licensing are on the high side.
My experience with pricing, setup costs, and licensing is that it is quite high.
My experience with pricing, setup cost, and licensing for Ivanti Autonomous Endpoint Management has been pretty easy and straightforward.
It is cheap.
The pricing is not published publicly, requiring interaction with sales representatives for details.
While it might be on the expensive side compared to Jamf Pro, it is closer in pricing to other MDMs such as Microsoft Intune, which comes with the EMS E3 license.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
What I particularly appreciate about the AI features is that everything is super easy and fast to configure, it is very reliable, looks very good, works well, has a good interface for support, and everything is traceable with no non-traceable steps.
I find EPM, Endpoint Manager, the most valuable in my day-to-day work because the Endpoint Manager tool is useful and can handle various endpoints, including Windows and Linux, while also conducting network scans.
Ivanti Neurons for UEM has positively impacted my organization by saving time and improving efficiency.
Kandji has impacted my organization positively by definitely increasing security because it notifies you when an update is ready to be installed, and if you do not install it within a reasonable time frame, it would automatically install it.
It is reliable, a modern approach to managing Apple devices, and with features in blueprints, smart apps, and consistently reliable performance, I do not think Jamf really comes close.
The Auto Apps function is brilliant. It takes 20 seconds to push out a new app, and it automatically updates. This function really saves time.

| Company Size | Count |
|---|---|
| Small Business | 195 |
| Midsize Enterprise | 64 |
| Large Enterprise | 190 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 12 |
| Large Enterprise | 35 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.
Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.
What are the most important features?
What benefits or ROI should users look for?
In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.
Kandji offers a comprehensive device management platform, ideal for managing Apple devices. Its intuitive interface and automation streamline device workflows, enhancing security and ease of use.
Kandji stands out with its efficient administration of iOS and Mac devices, featuring a user-friendly interface, exceptional support, and reliable management capabilities. The intuitive blueprinting aids in remote device management, while automated functions streamline workflows. Users benefit from time-saving features like app deployment and updates. Although it could improve its application suite, flexibility, and support for Windows and Android, it remains a favored choice for its ability to manage large-scale environments efficiently, automating updates and securing endpoints. Users appreciate the seamless setup and impactful operational management.
What are the standout features of Kandji?In industries focusing on Apple devices, Kandji proves invaluable. Its application in device administration, app deployment, policy enforcement, and endpoint security makes it a preferred MDM platform, offering solutions tailored to manage device enrollments and enhance security, thus supporting businesses in maintaining streamlined operations.
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