

Ivanti Neurons for ITSM and Xurrent compete in IT service management. Ivanti has an advantage in pricing and support satisfaction, while Xurrent stands out for its features, making its higher price justifiable.
Features: Ivanti Neurons for ITSM provides strong automation capabilities, efficient workflows, and comprehensive IT asset management. Xurrent has extensive integration options, advanced analytics, and customizability.
Ease of Deployment and Customer Service: Xurrent's deployment is rapid with strong post-deployment support. Ivanti requires longer setup with solid ongoing support, suited for phased rollouts.
Pricing and ROI: Ivanti Neurons for ITSM has a low setup cost and quick ROI, appealing to budget-conscious organizations. Xurrent demands a higher initial investment but provides substantial ROI through enhanced features.
| Product | Mindshare (%) |
|---|---|
| Ivanti Neurons for ITSM | 2.0% |
| Xurrent | 1.2% |
| Other | 96.8% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
Ivanti Neurons for ITSM provides a comprehensive suite for automation, integration, and service management. With AI-driven hyper-automation and flexible self-service, it streamlines ticketing and incident management, enhancing productivity with efficient device management across different platforms.
Ivanti Neurons for ITSM is a dynamic platform designed for IT service management, offering robust features like hyper-automation and AI-enhanced functionalities. With a powerful service catalog, seamless patch and asset management, and advanced incident handling capabilities, it caters to diverse operational needs. Its intuitive interface supports device management across platforms, enhancing productivity through automatic updates. While valuable for its cost-effectiveness and stability, users note areas for improvement, particularly in non-Windows patching, integration versatility, and regional support.
What are the key features?Ivanti Neurons for ITSM is widely implemented across service desks as an ITIL 4-certified system, supporting workflows like server patching, remote access, and incident handling. It aids digital transformation in HR and finance, being user-friendly for end-users while allowing deep configurability for managers. Key sectors benefiting include IT, HR, and finance, where it supports task-specific needs with specialized functionalities.
Xurrent offers a dynamic platform catering to modern enterprise requirements, focusing on effective and actionable insights to drive growth and streamline operations.
Xurrent engages its users by providing robust capabilities that enhance data analytics, automation, and collaboration for businesses. Its versatile nature serves industries aiming to optimize performance and efficiency, leveraging cutting-edge technology to address ever-evolving demands. With an integrated approach, Xurrent supports in-depth analysis and seamless communication to help businesses adapt and succeed.
What features does Xurrent have?Xurrent finds significant application in industries such as finance and healthcare, where data precision and efficiency are crucial. In finance, it supports portfolio management and trading analytics, while in healthcare, it aids in patient data management and operational excellence. Its adaptability ensures it serves diverse industry requirements effectively.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.