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Jama Connect vs OpenText Software Delivery Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Application Requirements Management (3rd)
OpenText Software Delivery ...
Ranking in Application Lifecycle Management (ALM) Suites
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Enterprise Agile Planning Tools (9th)
 

Mindshare comparison

As of February 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.1%, up from 3.0% compared to the previous year. The mindshare of OpenText Software Delivery Management is 4.7%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
OpenText Software Delivery Management4.7%
Jama Connect4.1%
Other91.2%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Principal Consultant at Contribyte
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.
PE
Senior Test Automation Specialist at APG
Generating audit evidence effortlessly saves time and money
OpenText ALM Octane is a new product with full development ongoing, where new ideas are launched regularly. Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes. This efficiency is especially valuable for audits required by financial regulators.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Jama Connect is a good tool for the entire software development cycle."
"The most valuable feature is the user-friendly interface."
"The user experience is better than the competition."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"An improvement on previous versions because it comes as preconfigured as possible."
"The filtering options are very good once you learn them. The document reports are also valuable. You can create reports in Word and PDF formats. That's very useful."
"It is a very stable tool. The tool has been in the industry for so many years. Stability-wise, I rate the solution a nine out of ten."
"We looked at all the market-leading tools, but we did not find anything quite as comprehensive as ALM Octane. When I say comprehensive, it's not just a single tool for Agile planning, backlog management release, sprint planning, etc., but it also has a built-in, comprehensive quality management module. It also has pipelines where we can hook up with our DevOps ecosystem/toolchain."
"It is a very scalable solution."
"It's more streamlined because we have it all under one umbrella. And once the business requirements and rules have been created, we can do test cases and apply them to the business rules."
"The most important feature is the integration among all the different features in just one tool: Agile management system, requirements management system, test management, defects management, automatic test execution. Really, if you're looking at other tools, you will never find all that integrated into just one tool with all the traceability, with all the elements in just one place."
"The platform's most valuable feature is pipeline integration or continuous integration services."
 

Cons

"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"The initial setup could be better, it's complicated."
"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"There are some security concerns with Jama Connect, including two-factor enablement."
"I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."
"We have some requests to beef up the manual testing abilities and the ability to report on testing progress. All the basics are there, but there's an issue of maintainability. For example... once you plan a test and it creates a run, more particularly a suite run, you can't edit the suite run afterward... That that is not realistic with how people work. Mistakes are made and people are humans and we change our minds about things. So the tool needs to allow for a bit more flexibility in that testing area, as well as some better widgets to report on progress."
"The reporting is lacking from a requirements matrix and a traceability perspective."
"I think the area of release management in the tool is an area of concern where improvements are required."
"Updating items, sorting, bulk updates—these things could have a bit more flexibility, but it's still possible to do them."
"Octane, from an administration perspective, is very limited. The application is improving with each release but what is missing is the ability to manage users and workspaces. I would also like "usable" reporting for more than a few workspaces. Also still missing is the ability to copy a workspace or get data in or out, except for limited REST calls."
"Documentation is not clear."
"It would help us if ALM Octane got FedRAMP-certified, so our government departments could use the cloud solution. That way our external consultants could access it. We've created a URL to get to it, but if it were FedRAMP-certified and service and had support in the continental United States, that would be better."
"There are some challenges when we want to integrate the tool with other products, and it takes time for a team to figure out how to do it."
 

Pricing and Cost Advice

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"The cost seems very competitive with other offerings."
"Jama Connect is a little pricy."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"Pricing is the weakest point. It is expensive, but the tool has plenty of features. The main problem we have is that the pricing is very high compared to some other solutions."
"There is a conversion fee for changing licenses."
"Going forward, I think we will want to explore adding more licenses."
"If you compare the price with the functionality, it is pretty much the same as other solutions. If you compare it to Jira, for instance, it has a lot more functionality. You don't need any plug-ins, but it's also more expensive. Once you start adding your different plug-ins to Jira, you'll probably end up with the same amount or more. There is also a yearly support cost, which is usually 25% of the initial cost of the license."
"In my opinion, it's good value for the price that you pay."
"For what it does, it's very reasonably priced. I like the licensing model as well, because it's very flexible. You can scale licenses up and down for short periods of time."
"I rate the product price an eight on a scale of one to ten, where one is cheap, and ten is expensive. The product is neither cheap nor expensive."
"I rate the tool's pricing an eight on a scale from one to ten, where ten is very expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
9%
Aerospace/Defense Firm
7%
Government
5%
Financial Services Firm
21%
Manufacturing Company
12%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise32
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
What is your experience regarding pricing and costs for Micro Focus ALM Octane?
OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...
What needs improvement with Micro Focus ALM Octane?
There is room for improvement in OpenText ALM Octane's flexibility. While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet...
 

Also Known As

No data available
Micro Focus ALM Octane, Micro Focus Octane
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
Find out what your peers are saying about Jama Connect vs. OpenText Software Delivery Management and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.