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Jira vs TFS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira users report satisfaction with its cost-effectiveness, efficiency improvements, and quick ROI despite plugin challenges and difficulties quantifying ROI.
Sentiment score
7.2
TFS enhances productivity and cost-efficiency by automating processes, integrating with Microsoft products, and improving software development for oil and gas.
Integrating TFS with Visual Studio and Azure Cloud has improved our development processes by providing better integration and reducing errors.
 

Customer Service

Sentiment score
6.6
Jira's self-service support is aided by documentation and forums, though response times vary when escalations need direct contact.
Sentiment score
6.9
Users praise TFS support for its excellence, quick responses, and resources, although some suggest improvements in response time and SLAs.
I did not face any issues with stability or upgrades.
as a Microsoft product, it might have limited global documentation or support options compared to GitLab.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable and integrates well, but flexibility and customizations can impact scalability, affecting cost-effectiveness and performance.
Sentiment score
7.4
TFS is scalable, suitable for enterprises, but larger organizations may encounter challenges; rated 6 to 8 out of 10.
 

Stability Issues

Sentiment score
7.6
Jira is highly stable, with few issues often linked to user infrastructure, upgrades, or customizations, and cloud stability strong.
Sentiment score
7.7
TFS is reliable and robust, though minor issues under load or specific setups can impact performance, requiring proper hardware.
Its stability is lacking as we have encountered security leaks and glitches.
 

Room For Improvement

Jira requires improvement in customization, usability, integration, and performance, while users seek better training resources for seamless experiences.
TFS requires improved interface, tool integration, agile features, merging, reporting, affordability, stability, cloud synergy, and performance enhancements.
To improve Jira, maybe some AI features could be added.
TFS is not as fast, easy to use, or configurable as GitLab, despite moving into the cloud.
I am content with how TFS is structured now, particularly the Azure version.
 

Setup Cost

Jira pricing increases with user count and plugins, offering competitive rates but rising costs for larger enterprises.
Enterprise TFS users experience varied costs; many manage expenses with agreements, praising integration despite fewer features than HPE ALM.
 

Valuable Features

Jira is praised for its user-friendly interface, customization, integrations, agile support, and features enhancing productivity and collaboration.
TFS integrates with Visual Studio, enhancing version control, lifecycle management, and Agile support, valuable for diverse development needs.
The integration with Azure DevOps also offers seamless functionality for CI/CD processes.
Makes it easier for me to create builds and release pipelines without needing to program YAML files.
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
275
Ranking in other categories
Application Requirements Management (1st), Project Management Software (1st)
TFS
Ranking in Application Lifecycle Management (ALM) Suites
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
99
Ranking in other categories
Test Management Tools (4th)
 

Mindshare comparison

As of August 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 20.0%, down from 23.9% compared to the previous year. The mindshare of TFS is 4.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Pmurki@Micron.Com Praveen - PeerSpot reviewer
Version control is excellent and good for code review, branching, merging strategies and more
I've worked with TFS for source control and Agile project management. We also used TFS for seamless team collaboration and tracking.  I used TFS for a couple of years. Now, we use Azure DevOps. It's a wonderful tool for source control and CI/CD pipelines It's a really valuable tool for…
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
12%
Computer Software Company
10%
Government
8%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about TFS?
Microsoft's technical team is supportive.
What is your experience regarding pricing and costs for TFS?
While I do not know the exact pricing, TFS is likely more expensive than GitLab.
 

Comparisons

 

Also Known As

Jira Software
Team Foundation Server
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Vendex KBB IT Services, Info Support, Fujitsu Consulting, TCSC, Airways New Zealand, HP
Find out what your peers are saying about Jira vs. TFS and other solutions. Updated: July 2025.
865,576 professionals have used our research since 2012.