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Jive vs Symphony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jive
Ranking in Enterprise Social Software
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (28th), Web Content Management (20th), Corporate Portals (Enterprise Information Portals) (7th), Knowledge Management Software (12th), Enterprise Intranet (3rd)
Symphony
Ranking in Enterprise Social Software
10th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Social Software category, the mindshare of Jive is 4.5%, up from 3.8% compared to the previous year. The mindshare of Symphony is 3.4%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Jive4.5%
Symphony3.4%
Other92.1%
Enterprise Social Software
 

Featured Reviews

GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…
Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Various business groups were able to collaborate effectively using this tool."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"The platform works well to collaborate with creating documents or media for a specific goal."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"We recently rebranded our organization and used this tool as our primary channel."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"The overall functions are good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"I found the RAM Commander module in Symphony to be the most valuable."
"The entire product is good."
"The entire product is good, and the number of available features justifies its cost."
"The solution is user-friendly, and it is very good security-wise."
 

Cons

"Stream activity could be better organized."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"We had major performance issues when our user base went up."
"The mobile app could be better."
"The search engine could be improved and also provide some kind of indexing."
"Create a better way of adding users in bulk by email address."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The solution needs to improve CI."
"The solution is very expensive, and its pricing could be improved."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
 

Pricing and Cost Advice

Information not available
"Symphony is expensive."
"It is fairly an expensive product, but works for us."
"It's a costly product, but the number of available features justifies it."
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Construction Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
45%
Outsourcing Company
5%
Comms Service Provider
5%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
No data available
 

Comparisons

 

Also Known As

Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
No data available
 

Overview

 

Sample Customers

Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Jive vs. Symphony and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.