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Kaseya VSA vs SanerNow CyberHygiene Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya VSA
Ranking in Patch Management
12th
Average Rating
7.6
Reviews Sentiment
4.4
Number of Reviews
33
Ranking in other categories
Remote Monitoring and Management (RMM) (2nd)
SanerNow CyberHygiene Platform
Ranking in Patch Management
21st
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Vulnerability Management (59th), Endpoint Detection and Response (EDR) (59th), Risk-Based Vulnerability Management (27th)
 

Mindshare comparison

As of November 2026, in the Patch Management category, the mindshare of Kaseya VSA is 3.3%, down from 7.9% compared to the previous year. The mindshare of SanerNow CyberHygiene Platform is 1.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Kaseya VSA3.3%
SanerNow CyberHygiene Platform1.6%
Other95.1%
Patch Management
 

Featured Reviews

Stéphane Guerin - PeerSpot reviewer
Directeur Technique Services Managés - RSI at Groupe Folder
Software management excels with comprehensive modules
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.  Regarding the patching and software management, for me, it's the best path. We have all the necessary modules for monitoring on the server and workstations. All modules are working well, and for me,…
JU
Information Technology Supervisor at DMCI Homes, Inc.
Can automate updates and manage software licenses more effectively
Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools. Before, we struggled with setting policies and making changes to workstations. Now, we can automate updates and manage software licenses more effectively. We monitor who's using various licenses like Office, CAD, Visio, and Lumion.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, the support is good and I am happy with it."
"The patching is very efficient and we can rely on the alerts that we receive."
"Our ROI is probably about six months, and we started seeing real improvement in our efficiency at that point because we were still finding new things we wanted to do with the solution."
"As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. So we always look for, "Hey, there's an idle machine. We can work on that one now." And to say it makes it easy, we can do that at a glance. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance."
"The remote support is the most valuable aspect of the solution."
"The best features of Kaseya VSA are that it's lightweight over the machine and does not create any overhead over the machine resources, which we really appreciate."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"Kesaya is highly configurable."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
"Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools."
 

Cons

"The network monitoring module today is not the best one."
"The user interface is somewhat outdated."
"The solution is hard to use at first until you understand how it works."
"I would rate their support five out of ten because most of the time they are not able to resolve the issues and we need to consult the knowledge bases and search the internet to resolve things on our own."
"The management of patches also needs improvement."
"Setting up VSA is difficult. I'm still not done configuring it."
"I have encountered scalability issues."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
"SanerNow CyberHygiene Platform needs to incorporate more documentation."
 

Pricing and Cost Advice

"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."
"Licensing is available on a yearly basis and is priced per node."
"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."
"The solution is robust and the price is good for the features that are provided."
"Though I don't have complete visibility over the solution's pricing, the solution is not cheap, from what I remember. The solution is on the pricey end."
"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."
"The dollar exchange rate in Brazil is very high, so the price should be better for our country."
"The pricing is reasonable - we paid about 2.5 million for 3,500 nodes."
"As with several other solutions such as Microsoft MECM and SCCM, the licensing for SanerNow involves per-device pricing for each kind of product or service on offer."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Performing Arts
10%
Manufacturing Company
6%
Construction Company
6%
Outsourcing Company
17%
Comms Service Provider
13%
Retailer
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise4
Large Enterprise4
No data available
 

Questions from the Community

What needs improvement with Kaseya VSA?
So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI. So far, eve...
What is your primary use case for Kaseya VSA?
I am currently working with remote monitoring and management solutions, primarily for patch management. I could describe a few use cases for it, and I use it for that.
What advice do you have for others considering Kaseya VSA?
I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rating of 9.
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Also Known As

No data available
SecPod SanerNow, SanerNow RP
 

Overview

 

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Siemens, Aruba, SironLabs, POS Aviation, Kotak, Kaizen Automotive, Amagi, McNeilus Steel, Claremont, Glassbeam, Marlabs, Amazon Web Services
Find out what your peers are saying about Kaseya VSA vs. SanerNow CyberHygiene Platform and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.