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KiSSFLOW vs SoftExpert BPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KiSSFLOW
Ranking in Business Process Management (BPM)
35th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (24th), Rapid Application Development Software (28th), Low-Code Development Platforms (29th)
SoftExpert BPM
Ranking in Business Process Management (BPM)
48th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of KiSSFLOW is 1.2%, up from 0.6% compared to the previous year. The mindshare of SoftExpert BPM is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
KiSSFLOW1.2%
SoftExpert BPM0.7%
Other98.1%
Business Process Management (BPM)
 

Featured Reviews

Julius Jagdon - PeerSpot reviewer
Business Tools at Motorola Solutions
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
Andrea González - PeerSpot reviewer
Business Consultant at ITIS
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"I like the forms which help us to get information."
"My advice to anybody who is considering KiSSFLOW is that it is easy to use and I recommend it."
"The most valuable feature is the performance."
"The best thing about Kissflow is its user-friendliness."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The most valuable feature of SoftExpert BPM is its ease of use."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"A complete project management suite in one integrated package."
 

Cons

"There is a lag in the delay between API calls."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"The integration between forms should be made easier."
"One area where I believe Kissflow can be improved is customization."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"KiSSFLOW needs to improve its integration."
"Sometimes some notifications don't appear on the mobile app."
"There is room for improvement in terms of stability."
"It could do more to use all the data it collects to intelligently manage the user experience."
"The form in SoftExpert BPM should improve."
"I would like for them to incorporate artificial intelligence and be more intuitive."
 

Pricing and Cost Advice

"The license is very expensive."
"Your company must subscribe to the solution if you create a business account."
"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"This is an affordable product and everything is included in the subscription."
"The product costs $15 per user per month."
"The price of SoftExpert BPM is not expensive."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
12%
Outsourcing Company
11%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
No data available
 

Comparisons

 

Overview

 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Coca Cola, CRODA, CSN, Abril, Midea Carrier
Find out what your peers are saying about KiSSFLOW vs. SoftExpert BPM and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.