Knowage vs Salesforce Einstein Analytics comparison

Why PeerSpot?

Knowage and Salesforce are both solutions in the BI (Business Intelligence) Tools category. Knowage is ranked #32, while Salesforce is ranked #24 with an average rating of 7.5. Knowage holds a 1.1% mindshare in BIT, compared to Salesforce’s 1.2% mindshare. Additionally, 85% of Knowage users are willing to recommend the solution, compared to 86% of Salesforce users who would recommend it.

Knowage

Read 18 Knowage reviews

4,165 Views
2,957 Comparison Views

85% willing to recommend

Salesforce Einstein Analytics

Read 21 Salesforce Einstein Analytics reviews

4,617 Views
3,878 Comparison Views

86% willing to recommend

Knowage

Salesforce Einstein Analytics

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Knowage and Salesforce Einstein Analytics are competitive in the business intelligence platform category. Salesforce Einstein Analytics generally has the upper hand due to its seamless integration with Salesforce products and advanced predictive insights.

Features:Knowage offers flexibility through its open-source nature and extensive customization options. Its modular architecture allows support for varied data sources, making it noteworthy for technical teams. Salesforce Einstein Analytics features embedded AI and machine learning capabilities, delivering real-time insights and predictive analytics. Its strong integration with Salesforce provides a comprehensive data exploration experience.

Room for Improvement:Knowage's complexity may be a barrier for less technical users, requiring significant expertise for optimal use. Its support options are limited compared to more established platforms. Salesforce Einstein Analytics could benefit from enhanced integration with non-Salesforce applications and a more accessible pricing structure for smaller firms. Streamlining its deployment process could also improve user experience.

Ease of Deployment and Customer Service:Knowage requires more technical expertise for deployment, potentially complicating the initial setup phase, although it provides flexibility once operational. Salesforce Einstein Analytics offers smoother deployment with seamless Salesforce integration. The robust customer support and extensive resources provided by Salesforce are superior compared to Knowage's more limited support.

Pricing and ROI:Knowage presents a low-cost entry point, appealing for organizations with tight budgets, offering quicker ROI with minimal investment. Salesforce Einstein Analytics, although priced higher, justifies the cost with advanced features and Salesforce integration. The sophisticated analytics capabilities provide significant value for detailed business insights, suggesting a substantial ROI with effective deployment.

To learn more, read our detailed Knowage vs. Salesforce Einstein Analytics Report (Updated: November 2026).

Buyer's Guide

Knowage vs. Salesforce Einstein Analytics

November 2026

Download the complete report

Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Knowage

Ranking in BI (Business Intelligence) Tools

32nd

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Reporting (22nd)

Salesforce Einstein Analytics

Ranking in BI (Business Intelligence) Tools

24th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the BI (Business Intelligence) Tools category, the mindshare of Knowage is 1.1%, up from 0.7% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

BI (Business Intelligence) Tools Mindshare Distribution
Product	Mindshare (%)
Salesforce Einstein Analytics	1.2%
Knowage	1.1%
Other	97.7%

BI (Business Intelligence) Tools

Featured Reviews

AbdulshukoorMohammed

General Manager Information Technology & Enterprise Applications Manager at OXFORD HOLDING

Easy to customize, cross-platform capable, and very stable

The only challenge here is that it's a Java-based platform. It requires very high technical skills. When we come to the integration with the single sign-on facilities, that part is very challenging. In Power BI and other tools, it's very easy to integrate with active directory and single sign-on, and identity management is very easy in other business intelligence tools. However, when it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports. The solution could be cheaper.

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Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

Business insights improve with reliable integration but face occasional system downtimes

It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Being able to schedule necessary jobs needed for production jobs and programming run times"

"The most valuable features to us are application implementation, development, and analysis."

"We can easily do our own customizations."

"Customer Service: Excellent."

"It improves sales and products, which motivates employees."

"In terms of ROI, much better than any other solution when it offer full fledged features in open source, planned to have direct contact with SpagoBI for better support."

"I would use SpagoBI if a company wants to use a free tool that has enough features."

"Our customers really appreciate the self-service BI functionalities."

More Knowage pros

"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."

"It is a comprehensive solution. It has everything in it. I can easily find what I need."

"The ability to put together a very interactive dashboard with a very good, graphical presentation has been very helpful."

"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."

"It is by far the best CRM solution that we have in the market right now."

"Transparency is the most valuable feature of this solution."

"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"

"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."

More Salesforce Einstein Analytics pros

Cons

"The support is very meager: We had to break our heads to figure out everything"

"The only challenge here is that it's a Java-based platform. It requires very high technical skills."

"Yes, using Mobile and Desktop Editions, we would sometimes need to restart the service."

"I faced difficulties when using the email feature and documentation was scant."

"When it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports."

"Many things need to be improved, most of all robustness."

"It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products."

"Development of SpagoBI has now been moved to Knowage. Users interested in further developments of the platform will have to look there."

More Knowage cons

"All of the timesheets and appraisal management I have not been happy with. There should be some improvements."

"The product must be more transparent."

"They can add more intelligence to it, especially for the markets outside the USA."

"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."

"Support: Very less support now."

"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."

"Better pricing would make it available to more users and we would likely use it more broadly within the organization."

"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."

More Salesforce Einstein Analytics cons

Pricing and Cost Advice

"Knowage is open-source, and an enterprise edition is also available."

"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."

"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."

"The solution is expensive."

"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."

"I rate the solution's pricing a seven out of ten."

"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."

"Price-wise, Salesforce Einstein Analytics is an expensive tool."

"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."

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Top Industries

By visitors reading reviews

Construction Company

19%

Outsourcing Company

10%

Manufacturing Company

10%

Comms Service Provider

Construction Company

16%

Financial Services Firm

11%

Comms Service Provider

10%

Outsourcing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	12

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with Salesforce Einstein Analytics?

See all answers

What is your primary use case for Salesforce Einstein Analytics?

It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...

See all answers

What advice do you have for others considering Salesforce Einstein Analytics?

We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...

See all answers

Comparisons

Tableau Enterprise vs Knowage

Compared 8% of the time

Pentaho Business Analytics vs Knowage

Compared 7% of the time

Procurify vs Knowage

Compared 6% of the time

Microsoft Power BI vs Knowage

Compared 5% of the time

Oracle OBIEE vs Knowage

Compared 4% of the time

More Knowage Competitors

Tableau Enterprise vs Salesforce Einstein Analytics

Compared 21% of the time

Microsoft Power BI vs Salesforce Einstein Analytics

Compared 8% of the time

Oracle OBIEE vs Salesforce Einstein Analytics

Compared 6% of the time

Vertafore RiskMatch vs Salesforce Einstein Analytics

Compared 4% of the time

Oracle Analytics Cloud vs Salesforce Einstein Analytics

Compared 2% of the time

More Salesforce Einstein Analytics Competitors

Product Reports

Buyer's Guide

Knowage

October 2026

Download Knowage product report

Buyer's Guide

Salesforce Einstein Analytics

October 2026

Download Salesforce Einstein Analytics product report

Also Known As

SpagoBI

Einstein Analytics, Salesforce Wave Analytics

Overview

Knowage is an open-source business intelligence suite offering features like engine concepts and report customization. It's favored for its integration capabilities and self-service BI functionality, allowing users to leverage cross-platform access and conduct comprehensive data analysis.

Knowage stands out in the BI landscape by providing tools that facilitate autonomous data exploration, with an emphasis on flexibility and extensive integration options. With capabilities for embedding reports and dynamic dashboards, it supports various analysis needs through integration with databases and tools like Jasper and BIRT. Despite its technical complexity and interface limitations, Knowage's features such as GIS integration and big data visualization enhance operational efficiency and profitability analysis.

What are the key features of Knowage?

Powerful engines: Facilitate complex data processing with high efficiency.
Report customization: Tailor reports to meet specific business requirements.
Cross-platform access: Enable data accessibility across different devices.
Open-source: Leverage the flexibility and cost-effectiveness of open-source solutions.
Embedding capabilities: Integrate seamlessly with tools like Jasper for enhanced functionality.
Python support: Use Python for advanced data correlation and analyses.
GIS integration: Incorporate geographical data for enriched insights.

What benefits should you consider in reviews?

Increased efficiency: Streamlined report deployment and big data visualization.
Comprehensive analysis: Tools for evaluating activities and profitability.
Data export options: Support for exporting data in preferred formats simplifies reporting tasks.
Operational cost savings: Eliminates the need for third-party BI solutions.

In the healthcare and financial sectors, Knowage is used for deriving insights from health data warehouses and performing financial analyses. Companies use it to create dashboards and reports from MySQL databases, embedding them for wider distribution, and enabling effective resource evaluation and decision-making.

Knowage

Salesforce Einstein Analytics delivers intuitive predictive analysis and robust CRM integration, managing data effectively for real-time insights, enhancing decision-making, and enabling workflow efficiency through scalable, AI-driven capabilities.

Known for its intuitive interface, Salesforce Einstein Analytics excels in predictive analysis and integrates seamlessly with CRM platforms. This tool handles large volumes of data, creating interactive dashboards and providing real-time insights into business operations. Its AI-driven features enhance decision-making and workflow efficiency, offering personalization options and scaling capabilities. However, users note challenges with support, mobile accessibility, and data flow functionality. Deployment and coding complexity can complicate use, and mobile integration seems limited. Despite a high price, enhancements in transparency and data handling robustness, improved user interface customization, and greater regional adaptability would be beneficial.

What are the key features of Salesforce Einstein Analytics?

Intuitive Interface: Simplifies navigation and enhances user experience.
Predictive Analysis: Offers AI-driven insights for strategic decision-making.
CRM Integration: Seamlessly connects with CRM platforms for comprehensive data analysis.
Interactive Dashboards: Enables creation of dynamic, shareable visualizations.
Scalability: Supports growing data needs, accommodating increased loads.

What benefits and ROI can users expect?

Enhanced Decision-Making: AI insights provide data-driven decision support.
Workflow Efficiency: Streamlined processes improve productivity.
Data Management: Effective handling of large datasets ensures reliable analysis.
Customizable Solutions: Flexible options tailor analytics to unique business requirements.

Companies use Salesforce Einstein Analytics across industries for integrating platforms like Genesis and ServiceNow, building predictive models, and automating tasks. It is pivotal in creating dashboards from multiple data sources, syncing email communication, and gaining customer insights. By evaluating metrics and enhancing human capital management, it functions as an integrated platform for marketing and customer service, aiding in opportunity analysis and predicting deal closure likelihood.

Salesforce

Sample Customers

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority

Buyer's Guide

Knowage vs. Salesforce Einstein Analytics

November 2026

Free Report: Knowage vs. Salesforce Einstein Analytics

Find out what your peers are saying about Knowage vs. Salesforce Einstein Analytics and other solutions. Updated: November 2026.

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