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Knowage vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Knowage
Ranking in BI (Business Intelligence) Tools
32nd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Reporting (23rd)
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
26th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the BI (Business Intelligence) Tools category, the mindshare of Knowage is 1.0%, up from 0.4% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Salesforce Einstein Analytics1.1%
Knowage1.0%
Other97.9%
BI (Business Intelligence) Tools
 

Featured Reviews

AM
Margin Assurance Analyst at a comms service provider with 1,001-5,000 employees
A stable open source suite for modern business analytics with a useful replication feature
It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am satisfied with the product in general given what the company invested in it, which was just our time."
"I can't name the features the way the Knowage community calls them because I still don't know the lingo. However, I can describe them. I like the ability to join more than one report, set all fields on one end, and replicate that on the other reports. I like that a lot. I think it's one of the features that got me using Knowage. They have tables, and I like that too. They took SQL scripts and many other scripts and enabled them to even correlate with Python. That's also one of the best things about Knowage. You could also decide to get information per user role, and this is also a feature that I like in Knowage."
"It's a great product. It has a lot more features than many other BI tools. You can get the most out of machine learning, the best connectivity to Python, and it cuts across enterprise sections."
"Instead of just relying on emails to disperse our reports, having a central server to do this for us has helped our organization and has pushed us into a better place."
"I would use SpagoBI if a company wants to use a free tool that has enough features."
"The embedding feature is great."
"Our customers really appreciate the self-service BI functionalities."
"In terms of ROI, much better than any other solution when it offer full fledged features in open source, planned to have direct contact with SpagoBI for better support."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"Easy to use User-friendly Not required to be technical for a user to use Creates reports and dashboards with simple clicks and drags and drops Scheduling data sync Can easily handle a huge amount of data without any crunch or crash."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"The inbuilt features, like pictorial representation of the data and the ability to remap and realign the data, provide clarity in understanding sales perspectives."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
 

Cons

"I encountered a lot of issues when I tried to integrate the map in order to realize Intelligent Location Dashboards."
"We had stability issues."
"We are not happy with the poor graphic user interface. It looks a bit old and sometimes it is not properly user friendly."
"When it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports."
"The dashboard components could be better. They could do a lot more."
"We expected the community to be bigger than what it currently is."
"I faced difficulties when using the email feature and documentation was scant."
"The only challenge here is that it's a Java-based platform. It requires very high technical skills."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"The tool needs to simplify its features."
"There are many things that have to be improved."
"Salesforce is working very rigorously on improvements with each release."
"There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline."
"They have a lot of opportunities to improve the BI tools. With Einstein Analytics, we have a very minimal scope."
 

Pricing and Cost Advice

"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."
"Knowage is open-source, and an enterprise edition is also available."
"Price-wise, Salesforce Einstein Analytics is an expensive tool."
"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
"The solution is expensive."
"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
"I rate the solution's pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Construction Company
20%
University
9%
Marketing Services Firm
8%
Manufacturing Company
8%
Construction Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What advice do you have for others considering Salesforce Einstein Analytics?
We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...
 

Also Known As

SpagoBI
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Knowage vs. Salesforce Einstein Analytics and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.