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FortiCNAPP vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
FortiCNAPP enhances security, saves time and costs by automating alerts and reducing manual efforts, justifying its investment.
Sentiment score
7.1
Zscaler Zero Trust Exchange Platform provides cost-effective security, enhancing visibility and stability, and outperforms previous setups like Fortinet.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
Cybersecurity Senior Program Manager at Dayforce
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Lead Engineer at FIS Global
 

Customer Service

Sentiment score
7.9
FortiCNAPP’s customer service is praised for responsiveness, proactive communication, and efficient issue resolution via Slack and email.
Sentiment score
4.8
Zscaler Zero Trust Exchange Platform support is reliable with regional availability, receiving ratings 8-9, despite occasional delays.
Technical support from Fortinet is good; I get feedback and responses quickly.
Software Engineer at a university with 5,001-10,000 employees
Sometimes, support takes time since the solution has some bugs that need fixing.
architect at Tata Consultancy
They have provided the numbers and contact supports, and it is almost immediate.
Cybersecurity Senior Program Manager at Dayforce
 

Scalability Issues

Sentiment score
7.5
FortiCNAPP is praised for scalability and adaptability, with positive integration across environments, but challenges include high-traffic scenarios.
Sentiment score
7.7
Zscaler Zero Trust Exchange offers scalable cloud integration, supports remote work, and maintains performance, despite occasional migration complexity.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Cybersecurity Senior Program Manager at Dayforce
 

Stability Issues

Sentiment score
7.4
FortiCNAPP is stable, with occasional minor detection issues and lags, yet frequent updates maintain steady performance.
Sentiment score
7.8
Zscaler Zero Trust Exchange is stable, reliable, with swift support, despite rare latency issues, averaging high user ratings.
Zscaler Zero Trust Exchange Platform is very stable.
Cybersecurity Senior Program Manager at Dayforce
 

Room For Improvement

FortiCNAPP requires improvements in integration, security features, user interface, alert management, and data visibility for enhanced user experience.
Zscaler Zero Trust Exchange struggles with performance, interface intuitiveness, scalability, and integration, while facing high costs and support criticism.
The vulnerability part is not systematically organized; it is all clumsy in the web UI, and it is not user-friendly.
Software Engineer at a university with 5,001-10,000 employees
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
Cybersecurity Senior Program Manager at Dayforce
They might be able to identify if something is missing with Zscaler.
architect at Tata Consultancy
 

Setup Cost

FortiCNAPP pricing is flexible and stable, with costs ranging from $80,000 to $200,000 annually, not seen as prohibitive.
Enterprise users find Zscaler pricing varies widely; flexibility contrasts high costs for licenses, features, and large deployments.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Cybersecurity Senior Program Manager at Dayforce
 

Valuable Features

FortiCNAPP excels in compliance, threat detection, integration, and automation, enhancing security and efficiency in multi-cloud environments.
Zscaler Zero Trust Exchange offers seamless connectivity, advanced security features, and easy integration, enhancing enterprise operations and data protection.
The machine learning capability in Lacework FortiCNAPP is used for threat detection.
Software Engineer at a university with 5,001-10,000 employees
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Manager, Software Development at a outsourcing company with 201-500 employees
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
Cybersecurity Senior Program Manager at Dayforce
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
architect at Tata Consultancy
 

Categories and Ranking

FortiCNAPP
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Vulnerability Management (41st), Container Security (30th), Cloud Workload Protection Platforms (CWPP) (18th), Cloud Security Posture Management (CSPM) (26th), Cloud-Native Application Protection Platforms (CNAPP) (16th), Compliance Management (10th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. FortiCNAPP is designed for Vulnerability Management and holds a mindshare of 1.7%, up 1.3% compared to last year.
Zscaler Zero Trust Exchange Platform, on the other hand, focuses on Secure Access Service Edge (SASE), holds 9.7% mindshare, down 12.0% since last year.
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
FortiCNAPP1.7%
Wiz6.6%
Tenable Nessus5.1%
Other86.6%
Vulnerability Management
Secure Access Service Edge (SASE) Market Share Distribution
ProductMarket Share (%)
Zscaler Zero Trust Exchange Platform9.7%
Prisma Access by Palo Alto Networks12.3%
Cato SASE Cloud Platform10.2%
Other67.8%
Secure Access Service Edge (SASE)
 

Featured Reviews

SK
Software Engineer at a university with 5,001-10,000 employees
Improving security insights has been helpful but inconsistent vulnerability tracking needs attention
The vulnerability part is not systematically organized; it is all clumsy in the web UI, and it is not user-friendly. Regarding improvements, the vulnerability part, recent changes with user management, and Fortinet IM coming into place, which is not helpful at all because it cuts out the automation part, are the most important things. Lacework FortiCNAPP should have a new clean UI and ease of access for the users as that should be the main concern. There are limitations regarding the scalability of Lacework FortiCNAPP. There are also more limitations with integrations like GitHub or any other pipeline, CI/CD, or ISD. It is glitchy and works well only sometimes, and most of the time, the reports or other things are not properly calculated or circulated with the teams.
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
7%
University
6%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for Lacework?
My smaller deployments cost around 200,000 a year, which is probably not as expensive as Wiz.
What needs improvement with Lacework?
The vulnerability part is not systematically organized; it is all clumsy in the web UI, and it is not user-friendly. Regarding improvements, the vulnerability part, recent changes with user managem...
What is your primary use case for Lacework?
The major use case for Lacework FortiCNAPP is for security. I'm using it for security internally for my company.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

Polygraph, FortiCNP, Lacework
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

J.Crew, AdRoll, Snowflake, VMWare, Iterable, Pure Storage, TrueCar, NerdWallet, and more.
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about FortiCNAPP vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
881,733 professionals have used our research since 2012.