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Laserfiche vs OpenText Content Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Laserfiche
Ranking in Enterprise Content Management
22nd
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
Document Management Software (8th)
OpenText Content Management
Ranking in Enterprise Content Management
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Content Collaboration Platforms (13th)
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of Laserfiche is 2.0%, up from 1.9% compared to the previous year. The mindshare of OpenText Content Management is 5.3%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Management5.3%
Laserfiche2.0%
Other92.7%
Enterprise Content Management
 

Featured Reviews

CB
Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a very complete and powerful solution."
"Scalability is great. We can extend areas horizontally and vertically."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"It's a very good solution."
"All the information is now stored in a central repository that is accessible to everyone."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Most of our customers are very fond of the upgraded smart user interface."
 

Cons

"We would like to see more features for RPA and AI."
"OpenText Extended ECM's user interface could be improved."
"A dashboard with information would be nice to see."
"The solution's performance, stability, and consistency could be improved."
"A few years ago, it would have rated as a ten, but there was a shift to a new support platform that led to significant issues."
"The cost of the product could be improved."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
 

Pricing and Cost Advice

Information not available
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The solution is expensive."
"The tool's pricing is confusing to the end customer."
"Both Open Text ECM and IBM File share are expensive."
"The product is pricey."
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Top Industries

By visitors reading reviews
Government
18%
Construction Company
8%
Comms Service Provider
8%
University
8%
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.
 

Also Known As

No data available
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: October 2026.
920,769 professionals have used our research since 2012.