Laserfiche vs OpenText Documentum comparison

Laserfiche and OpenText are both solutions in the Enterprise Content Management category. Laserfiche is ranked #21, while OpenText is ranked #3 with an average rating of 7.6. Laserfiche holds a 1.4% mindshare in ECM, compared to OpenText’s 12.5% mindshare. Additionally, 100% of Laserfiche users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

Laserfiche

Read 1 Laserfiche review

332 Views
222 Comparison Views

100% willing to recommend

OpenText Documentum

Read 31 OpenText Documentum reviews

3,382 Views
2,516 Comparison Views

83% willing to recommend

Laserfiche

OpenText Documentum

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Laserfiche and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: May 2025).

Buyer's Guide

Enterprise Content Management

May 2025

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Helped 851,604 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Laserfiche

Ranking in Enterprise Content Management

21st

Average Rating

10.0

Number of Reviews

Ranking in other categories

Document Management Software (11th)

OpenText Documentum

Ranking in Enterprise Content Management

3rd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of Laserfiche is 1.4%, up from 0.6% compared to the previous year. The mindshare of OpenText Documentum is 12.5%, up from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Christian Begaux

Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)

A powerful solution that offers BPM and automation to assist with our digital transformation

We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

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Sunil Mudambi

Founder & Managing Director at 3 Cubed Business Consulting Pte Ltd

Saves time and increases an organization's productivity

It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a very complete and powerful solution."

"The stability is very good."

"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."

"The most valuable features of this solution are the security, storage, and document search capability."

"The most valuable feature is that the documents are kept secure."

"The most valuable feature is the management."

"We like Documentum for its capacity and reliability."

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."

"The most impactful thing is the size, which is almost 25 TB."

Cons

"We would like to see more features for RPA and AI."

"OpenText Documentum needs to improve its support."

"The price is quite high as the licensing prices are significant."

"I would like to see performance improvements, especially regarding slow response times."

"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."

"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."

"It should provide more tools to help clients upgrade solutions based on Webtop."

"The user interface can be improved."

"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"

Pricing and Cost Advice

Information not available

"The product is expensive."

"The price is considered affordable now."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"OpenText Documentum's pricing is good."

"It is quite an expensive product."

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Top Industries

By visitors reading reviews

Educational Organization

22%

Government

18%

Financial Services Firm

10%

University

Financial Services Firm

20%

Government

12%

Computer Software Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The price is quite high as the licensing prices are significant.

See all answers

Comparisons

SharePoint vs Laserfiche

Compared 28% of the time

Microsoft Purview Records Management vs Laserfiche

Compared 14% of the time

Hyland OnBase vs Laserfiche

Compared 12% of the time

IBM FileNet vs Laserfiche

Compared 10% of the time

DocuWare vs Laserfiche

Compared 8% of the time

More Laserfiche Competitors

SharePoint vs OpenText Documentum

Compared 23% of the time

OpenText Extended ECM vs OpenText Documentum

Compared 18% of the time

IBM FileNet vs OpenText Documentum

Compared 12% of the time

Alfresco vs OpenText Documentum

Compared 12% of the time

M-Files vs OpenText Documentum

Compared 3% of the time

Product Reports

Buyer's Guide

Enterprise Content Management

May 2025

Download Laserfiche product report

Buyer's Guide

OpenText Documentum

May 2025

Download OpenText Documentum product report

Also Known As

No data available

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

Powerful Document Management Software and Agile Enterprise Content Management Solutions

Laserfiche

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Enterprise Content Management

May 2025

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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: May 2025.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.