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LevelBlue MailMarshal vs MetaDefender Email Security Solutions comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LevelBlue MailMarshal
Ranking in Secure Email Gateway (SEG)
14th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
MetaDefender Email Security...
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Email Security (34th)
 

Mindshare comparison

As of September 2026, in the Secure Email Gateway (SEG) category, the mindshare of LevelBlue MailMarshal is 1.7%, up from 0.8% compared to the previous year. The mindshare of MetaDefender Email Security Solutions is 3.7%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
MetaDefender Email Security Solutions3.7%
Trustwave Secure Email Gateway1.7%
Other94.6%
Secure Email Gateway (SEG)
 

Featured Reviews

FA
Cloud & Systems Admin at Service Management Group, Inc.
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.
RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
 

Cons

"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
"Although the number of AV engines is good, it could be better."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
 

Pricing and Cost Advice

"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
"It is a cost-effective product."
"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
14%
Outsourcing Company
11%
Healthcare Company
7%
Pharma/Biotech Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Trustwave SEG
OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
 

Overview

Find out what your peers are saying about LevelBlue MailMarshal vs. MetaDefender Email Security Solutions and other solutions. Updated: August 2026.
914,109 professionals have used our research since 2012.