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MetaDefender Email Security Solutions vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetaDefender Email Security...
Ranking in Email Security
28th
Ranking in Secure Email Gateway (SEG)
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Proofpoint Email Protection
Ranking in Email Security
2nd
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
60
Ranking in other categories
Advanced Threat Protection (ATP) (4th), Digital Risk Protection (3rd), Office 365 Protection (1st)
 

Mindshare comparison

As of February 2026, in the Secure Email Gateway (SEG) category, the mindshare of MetaDefender Email Security Solutions is 1.5%, up from 1.1% compared to the previous year. The mindshare of Proofpoint Email Protection is 20.9%, up from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection20.9%
MetaDefender Email Security Solutions1.5%
Other77.6%
Secure Email Gateway (SEG)
 

Featured Reviews

RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.
IS
Threat Hunter at a manufacturing company with 10,001+ employees
Email protection has reduced phishing workload and keeps unwanted messages out of inboxes
A few things about how Proofpoint Email Protection can be improved include implementing artificial intelligence within their platform to start really understanding the organization that is using their product, what sort of emails they are expecting and if the emails that are being expected should be let in and if the emails that are not being expected should not be let in. I'll give you a further example for this. If someone just tries to send an email from a Gmail address, which is a free public service email service provider, then because anyone in the world can create a Gmail account, I think it is nice and good for Proofpoint Email Protection to actually first check and do a reality check if we have received an email from this address and look at the intent of the email to really see what the email is trying to do and then classify based on that. I still see there is a lack. Hence why I started this conversation with AI and hoping that Proofpoint Email Protection will bring AI in and to really start analyzing these emails, the intent, and whether they really fit the customer organization. We are a manufacturing company, so whether it really fits that profile. I would say if we can get a better user experience from Proofpoint Email Protection products, that would be good. For example, other service providers that provide secure email gateway have the functionality where you can split promotional and bulk email and have them sent to a separate folder. I think if we can have that sort of feature, that would be great where Proofpoint Email Protection just keeps the important emails in the inbox folder and move everything else that is not really business related into a promotional, spam, bulk folder. This is an improvement that I would really like to see. I give it an eight because I am expecting a lot more from Proofpoint Email Protection, more automations, more understanding of who their customer is, what sort of business they do, and what sort of email they are supposed to be receiving and letting through. I think the day when I really have only 1% of work to do and 99% is automated by whatever automation services Proofpoint Email Protection uses would be ideal. I think I have covered any other improvements needed for Proofpoint Email Protection pretty well right from AI to splitting emails based on priorities. I think I have given some pretty broad and good examples.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The sanitization is very good."
"When I manage a SOC and Proofpoint Email Protection is integrated with it, it gives me a consolidated alert, so when phishing alerts come in it is slightly easier to manage, even my L1 incident response team from the SOC can easily understand the alerts, perform basic checks on VirusTotal, and create complete SOAR automation from that information."
"I have seen a drop of about 90% in the number of phishing emails, malware, and other threats since using Proofpoint Email Protection."
"A one-stop shop for email protection"
"The most valuable feature is the option to edit the inbound security."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
 

Cons

"The DLP should be upgraded and has room for improvement."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"Although the number of AV engines is good, it could be better."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"Proofpoint has a lot of false alarms."
"A way Proofpoint Email Protection can be improved is to have training materials and documentation for every step, which would be useful."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The email DLP portion could be a bit easier."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"The support team was a bit slow."
"I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them."
 

Pricing and Cost Advice

"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"The solution uses a licensing model that is reasonable compared to other products."
"Pricing has recently been increased and the cost is a downside"
"It is multiple times more expensive, which made it very much less attractive."
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Top Industries

By visitors reading reviews
Educational Organization
15%
Comms Service Provider
15%
Computer Software Company
9%
Recreational Facilities/Services Company
7%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise16
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for MetaDefender Email Security Solutions?
We paid for a three-year agreement. The cost is kind of high. For smaller companies, it may be outside of their budget. However, for us, management knows how important this product is. It's worth t...
What needs improvement with MetaDefender Email Security Solutions?
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I have not seen specific outcomes or metrics since implementing Proofpoint Email Protection, such as a reduction in phishing incidents or improved response time. Proofpoint Email Protection can imp...
 

Also Known As

OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about MetaDefender Email Security Solutions vs. Proofpoint Email Protection and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.