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Litmos vs WalkMe comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Litmos
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Learning Management Systems (LMS) (9th), Virtual Training (8th), eLearning (12th)
WalkMe
Average Rating
8.6
Number of Reviews
27
Ranking in other categories
Digital Adoption Platforms (1st)
 

Mindshare comparison

While both are Corporate Compliance solutions, they serve different purposes. Litmos is designed for Learning Management Systems (LMS) and holds a mindshare of 1.4%, down 2.3% compared to last year.
WalkMe, on the other hand, focuses on Digital Adoption Platforms, holds 24.9% mindshare, down 32.3% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Litmos1.4%
Moodle3.0%
Cornerstone Learn2.5%
Other93.1%
Learning Management Systems (LMS)
Digital Adoption Platforms Mindshare Distribution
ProductMindshare (%)
WalkMe24.9%
Whatfix15.0%
Oracle Guided Learning11.3%
Other48.8%
Digital Adoption Platforms
 

Featured Reviews

reviewer1977519 - PeerSpot reviewer
Senior Manager II, Learning operations and multi media at a retailer with 10,001+ employees
Its pricing is competitive, but the auto-assign feature that is most valuable for us hasn't been working for the last year and a half
We have a complex implementation because we have an outsourced population of over 50% of our user base. So, we have a lot of challenges. We have no HCM for user data. We have to create our own custom metadata to manage everything, and there are lots of logistical challenges in terms of implementation. If you have to go through and create a custom metadata system, as we did, and stand up all these other systems, it would take three to six months. If you have a human capital management system that's ready to go and you have all your data in the right segments and whatnot, it could be done in one to three months. In terms of maintenance, we recently re-scoped this to where we have one person that oversees the LMS as a whole, and then we have two administrators that carry out the tactical task, such as auto enrollments, user creations, and all other audit components. We also have a rotational employee that does audits on the LMS to make sure everything is working correctly.
Adam Michalik - PeerSpot reviewer
Product Manager, Digital Experience Analytics at a manufacturing company with 10,001+ employees
Long-term analytics have improved tracking of digital task performance and user adoption
Strategy and development strategy are heavily focused on AI, and I think that for medium and small organizations which don't have a very vast IT stack, this might be the right approach. However, for big enterprises, WalkMe should focus more on developing their existing features and capabilities with the main focus on data and analytics, which feels like it has been stalled for quite some time. Over the past two years, there has not really been any groundbreaking development in that area. I think that the limited integration capability of WalkMe with the back end of the underlying applications is a limitation. On the other hand, the easy configuration and lack of the need for backend or more thorough technical integration is a huge positive aspect of WalkMe, but it is also its biggest weakness because the ability to pull in additional data from other systems is limited. Because it is not a perfect product, there is definitely room for improvement when it comes to the development of new features and the further development of the key capabilities. It is by far the leading digital adoption platform in the market, setting the example and leading the entire industry. I think that it does not deserve a rating of 10 because I was able to identify the room for improvement, but I would also like to recognize their position in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This complete product is highly scalable, as licensing is not based on the total number of users on the system but rather only on active users, so Litmos only charges for the number of users engaged in training, which is what makes this solution ideal for scale."
"It's a viable option because LMS would entail a significant amount of support and maintenance, while this solution could be completed and understood in a week, with very little maintenance required."
"It's very easy to design content and create training models within the app, so you don't always have to use a third-party tool to develop your e-learning."
"As a user and administrator, I think Content Author is valuable because it removes the need for a third-party solution to create content in the best way possible."
"This is a very scalable solution, as we had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."
"SAP Litmos brings more standardized training to our organizations."
"Its pricing is good, and its performance is good when it works."
"WalkMe has positively impacted my organization by making employees more efficient."
"This application allows us to advertise within our application itself and provides operational tips regarding the operational usage of our applications, and it currently achieves nine times the engagement that we used to have without it."
"WalkMe takes the focus off the admin to provide training and empowers the users to click on the walk-thru's."
"If you have a lot of steps to on-board your users and have a web product that is fairly complex to grasp, I highly recommend WalkMe."
"Customer Service: A+, excellent, and our support advisor, Doug Sykes, was great, polite, understanding, patient, knowledgeable, and very helpful throughout the entire process, and I highly recommend working with him."
"Overall, WalkMe has helped support our customers and get them doing the things they should be doing in our app."
"WalkMe drastically reduced manual errors, which impacted not only the good performance of the employee so they could do their tasks, but also employee satisfaction, since they did not need to perform multiple steps and would immediately know if there was any block rather than finding out in the future."
"My company believes that WalkMe provides better guidance with Walk-throughs, Shoutouts, and videos than the in-app help that is offered by default at my company."
 

Cons

"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"The reporting could be improved. When we first subscribed to Litmos, it had a great reporting engine, but SAP altered it. Some of the changes have reduced the ability to extract reports from it. It's excellent for live data, but it can be tricky when I want to get a report."
"After using this solution for four years, and raising our challenges around functionality, we did not see any improvements."
"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."
"The solution lags in defined security parameters with only three predefined roles available."
"The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved."
"The reporting in Litmos could be improved. It is difficult to pull accurate reporting based on how the solution is set up and parameters are selected."
"First of all, their issue resolution is really bad."
"WalkMe can be improved by making a way to build natively according to the knowledge we had of the software."
"WalkMe is not an inexpensive tool, so it should be implemented broadly to make the investment worthwhile."
"The app is sometimes sluggish and has a steep learning curve for users who are trying to build WalkMes and are not tech savvy."
"I do see that some people sometimes find the price of the license hard to digest, which is an issue in some cases."
"The next thing I'm looking for from WalkMe is better analytics and reporting tools to make the data they track more actionable to allow our team to create better processes and debug the things that are not working."
"I have not kept up with WalkMe over the years between 2019 and now, so I am not quite sure how it can be improved."
"WalkMe does have room for improvement."
"Because it is not a perfect product, there is definitely room for improvement when it comes to the development of new features and the further development of the key capabilities."
 

Pricing and Cost Advice

"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
"It is priced per user license."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"The solution is priced per user which can get expensive."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"If I have a domain and I want to link my custom domain to SAP Litmos, and if I want to remove the branding of the SAP Litmos, then they charge a large amount for it. It's not included in your subscription plan which we have purchased from them. In the last two to three years, we have never bought the custom domain. We have never linked our custom domain to SAP Litmos. The barrier for us is the high pricing. It is not a reasonable price."
"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
11%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
14%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
How much does WalkMe cost to purchase?
WalkMe doesn't publicly advertise its pricing, you'll have to go and get a quote to learn that for yourself. But here's something to help with your question - they do have different prices, separat...
What is WalkMe for Salesforce? How does using WalkMe make Salesforce better?
WalkMe is a digital adoption platform that integrates with Salesforce. What it does, and I guess how it improves Salesforce, is by giving users visibility of how sellers are using Salesforce. This...
What is a WalkMe's walkthrough option?
Hello, a walkthrough by WalkMe is a detailed process explanation of certain software. The process is useful for overcoming business challenges, such as technology adoption, regulatory compliance, c...
 

Comparisons

 

Also Known As

SAP Litmos, CallidusCloud Litmos
No data available
 

Overview

 

Sample Customers

YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
More than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies: Amazon, Microsoft, T-Mobile, Cisco, CenturyLink, BMO, PayPal, Clarizen, Hulu, DB Schenker, Delta Air Lines
Find out what your peers are saying about CYPHER LEARNING, Moodle, SAP and others in Learning Management Systems (LMS). Updated: September 2026.
913,806 professionals have used our research since 2012.