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Logicworks vs Microsoft Azure comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Logicworks
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Public Cloud Infrastructure Managed Service Providers (23rd)
Microsoft Azure
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st), PaaS Clouds (1st)
 

Mindshare comparison

Logicworks and Microsoft Azure aren’t in the same category and serve different purposes. Logicworks is designed for Public Cloud Infrastructure Managed Service Providers and holds a mindshare of 2.7%, up 0.5% compared to last year.
Microsoft Azure, on the other hand, focuses on Infrastructure as a Service Clouds (IaaS), holds 8.7% mindshare, down 16.6% since last year.
Public Cloud Infrastructure Managed Service Providers Mindshare Distribution
ProductMindshare (%)
Logicworks2.7%
Capgemini Cloud Choice9.6%
Accenture Cloud & Infrastructure Managed Services7.8%
Other79.9%
Public Cloud Infrastructure Managed Service Providers
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.7%
Amazon AWS14.3%
Akamai Connected Cloud (Linode)7.1%
Other69.9%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

it_user631422 - PeerSpot reviewer
Co Founder at a venture capital & private equity firm with 51-200 employees
They deployed and maintained our cloud infrastructure.
There should be the improved ability to speak directly to resources over the phone, rather than just through tickets and emails. Logicworks provides DevOps-as-a-Service functionality and is not really a software solution. My only issue with them is that it is difficult to talk to anyone live, as they manage all their service tickets through emails or their ticket portal. Perhaps, an enhancement that could be a button on the portal which could connect you via a web conference with the resource assigned to the ticket, would be helpful.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stable environments, outsourcing of IT allowing us to keep very light headcount for the DevOps are the most valuable features of this solution."
"The time to market is fast compared back to the traditional on-premise hosting, which is one of the better things I can say because there is no need to worry, as the Pack services will enable it to start immediately."
"Azure's Data Lake services are decent. I like AKS, and API Management is relatively straightforward to use. The security and SIEM options Azure offers are good. All the infrastructure services are easy to use and set up."
"The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often."
"The product brings a lot of value to our business and customers."
"We can easily access and integrate data sources from other platforms."
"Azure has allowed our burgeoning PRC SOE clients to initiate international cloud launches of new IOT products."
"It's a flexible solution."
"My experience with technical support so far is very good."
 

Cons

"My only issue with them is that it is difficult to talk to anyone live, as they manage all their service tickets through emails or their ticket portal."
"The price could be improved as well as the interface speed, and technical support."
"It took less than three years for the ROI to be zero. Over three years is better in-house for the ROI."
"The license cost could be reduced."
"Getting support is very painful because tickets get assigned to different countries."
"The solution is less mature than AWS."
"The stability isn't that good as compared to AWS."
"The product's initial setup process and stability need improvement."
"The solution's initial setup was a bit complex in the beginning."
 

Pricing and Cost Advice

Information not available
"We have an annual license subscription to use the solution."
"It is operational expenditure (OPEX). There is no cost upfront. When you start using it, you have to pay the charges. Initially, the cost is less, but after you start using it more and more, the cost will go higher. It is a little bit costly, but that is okay because you get better resources. You also get better support in terms of how you create the resources. Documentation is available, and the SLAs are met."
"Microsoft Azure's pricing is reasonable. We pay around 5000 dollars per annum."
"The current pricing is on a pay-as-you-go subscription."
"I would like to see it more easily accessible."
"The cost is something that could be improved."
"I pay for a yearly subscription."
"Microsoft Azure overall is an expensive solution."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

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Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Orion Health, MLS, Time Inc
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.