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Alibaba Cloud vs Logicworks comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (9th)
Logicworks
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Public Cloud Infrastructure Managed Service Providers (19th)
 

Mindshare comparison

Alibaba Cloud and Logicworks aren’t in the same category and serve different purposes. Alibaba Cloud is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 5.5%, down 10.9% compared to last year.
Logicworks, on the other hand, focuses on Public Cloud Infrastructure Managed Service Providers, holds 3.1% mindshare, up 1.1% since last year.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Alibaba Cloud5.5%
Amazon AWS12.8%
Microsoft Azure8.6%
Other73.1%
Infrastructure as a Service Clouds (IaaS)
Public Cloud Infrastructure Managed Service Providers Mindshare Distribution
ProductMindshare (%)
Logicworks3.1%
Accenture Cloud & Infrastructure Managed Services8.4%
Capgemini Cloud Choice7.3%
Other81.2%
Public Cloud Infrastructure Managed Service Providers
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
it_user631422 - PeerSpot reviewer
Co Founder at a venture capital & private equity firm with 51-200 employees
They deployed and maintained our cloud infrastructure.
There should be the improved ability to speak directly to resources over the phone, rather than just through tickets and emails. Logicworks provides DevOps-as-a-Service functionality and is not really a software solution. My only issue with them is that it is difficult to talk to anyone live, as they manage all their service tickets through emails or their ticket portal. Perhaps, an enhancement that could be a button on the portal which could connect you via a web conference with the resource assigned to the ticket, would be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was easy for me since I had a background in cloud products."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"We use the solution to run VMs."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"It's easy to use, cheaper than other solutions, and more secure."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Alibaba Cloud has lower costs and good support."
"We use the product for storage and as a VPN."
"The stable environments, outsourcing of IT allowing us to keep very light headcount for the DevOps are the most valuable features of this solution."
 

Cons

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The user experience must be improved."
"Alibaba Cloud needs to increase availability in Thailand."
"The solution’s user interface could be improved."
"The support offered by the tool is ridiculous."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"My only issue with them is that it is difficult to talk to anyone live, as they manage all their service tickets through emails or their ticket portal."
 

Pricing and Cost Advice

"The cost is better than similar solutions."
"The solution's pricing is the same as AWS'."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"I don't know the exact cost. It is cheaper than AWS."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Alibaba Cloud is cheaper."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
13%
Financial Services Firm
8%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

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Comparisons

 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Orion Health, MLS, Time Inc
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Akamai and others in Infrastructure as a Service Clouds (IaaS). Updated: October 2026.
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