Lucidchart vs SAP Signavio Process Manager comparison

The compared Lucid Software and SAP solutions aren't in the same category. Lucid Software is ranked #2 in MMS , with an average rating of 8.1, and holds a 22.7% mindshare in the category. SAP is ranked #4 in BPD , with an average rating of 7.8, and holds a 8.4% mindshare. Additionally, 95% of Lucid Software users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.

Lucidchart

Read 62 Lucidchart reviews

4,970 Views
746 Comparison Views

95% willing to recommend

SAP Signavio Process Manager

Read 62 SAP Signavio Process Manager reviews

10,990 Views
4,726 Comparison Views

90% willing to recommend

Lucidchart

SAP Signavio Process Manager

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Lucidchart and SAP Signavio Process Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Lucid Software, diagrams.net and others in Mind Mapping Software.

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

SAP Signavio Process Manager

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (4th), Business Process Management (BPM) (6th)

Mindshare comparison

Lucidchart and SAP Signavio Process Manager aren’t in the same category and serve different purposes. Lucidchart is designed for Mind Mapping Software and holds a mindshare of 22.7%, up 22.5% compared to last year.
SAP Signavio Process Manager, on the other hand, focuses on Business Process Design, holds 8.4% mindshare, down 8.8% since last year.

Mind Mapping Software Market Share Distribution
Product	Market Share (%)
Lucidchart	22.7%
Visio	26.7%
draw.io	14.0%
Other	36.6%

Mind Mapping Software

Business Process Design Market Share Distribution
Product	Market Share (%)
SAP Signavio Process Manager	8.4%
Visio	11.3%
Bizagi	10.3%
Other	70.0%

Business Process Design

Featured Reviews

Faizuddin Shaik

Principal Application Engineer at a financial services firm with 10,001+ employees

Visual planning has improved migration mapping but now needs broader cloud icon support

In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused. The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box. Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.

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Eury Reyes P

Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees

Reveals real bottlenecks, but pricing and usability need work still require improvement.

SAP Signavio Process Manager could be improved in several areas to make it more competitive and accessible. From my experience, the strongest opportunity lies in enhancing its process mining capabilities. While Signavio offers solid functionality, other tools like Celonis provide deeper insights and more seamless integrations, especially when working with large datasets or complex execution paths. Strengthening the integration layer and expanding native process mining features would significantly elevate the platform. Another area for improvement is pricing. The solution tends to be positioned at a premium level, which can limit adoption compared to other tools that offer similar or stronger capabilities at a more accessible cost. A more flexible or tiered pricing model would make the product more appealing to a broader range of organizations. Regarding usability, while the platform is powerful, it can feel advanced for users who do not have a process engineering background. Improving the user interface and offering more intuitive guidance for non-technical stakeholders would help increase engagement and ease of use across teams. In terms of support, the setup experience is manageable, especially with technical assistance, but there is room for SAP to provide more consistent and accessible support to ensure a smoother learning curve for new users. Overall, enhancements in process mining depth, integration capabilities, pricing flexibility, and user-friendliness would make SAP Signavio Process Manager a more compelling and widely adoptable solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There is no alternative to Lucidchart if you want to describe a five-step process with bullet points. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart."

"I love the fact that you can just integrate a drawing into Google Slides. I build a lot of visuals in Lucidchart, and then, rather than sharing them directly from Lucidchart, I just build Google Slides decks for senior management, and I link the Lucidchart on the cloud version to a slide image. That makes it easy. This way, I can build in one tool and show in another."

"The ability to have more than one person editing at the same time is the most valuable feature. You can have one diagram and have multiple users on it at the same time. We haven't been able to do that on other software. So that's the main reason we moved to Lucidchart."

"Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use."

"The collaboration, hands-down, is the top feature. It is valuable because our company doesn't believe in working in silos... While I may be the one leading the efforts, it's very important that my team gets buy-in on decisions being made when we're designing. It's critical, especially in this virtual environment, when we're not in an office to have a team meeting and able to whiteboard something. Lucidchart is an extremely useful tool for our team."

"The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team."

"The organizational charts for visualizing and understanding team hierarchies and relationships are the reason why we purchased the package that would allow me to do more with it. I tried to find all the cheap ways to do things but the ease of access and the already preset structure that Lucidchart had in place made it easier. Out of all the choices that I saw come across my desk, Lucidchart was the best and easiest choice."

"Easy to work on."

More Lucidchart pros

"The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."

"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."

"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."

"The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model."

"We could increase the transparency and speed for the new ERP introduction. The status and changes by the new system are now clear to everybody and it is a great tool to train the people."

"Process management/Process governance is what we think Signavio is very good at."

"In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made."

"For the collaboration functions, we use the commenting and quick model functions for process owners who don't have specific knowledge about Process Manager."

More SAP Signavio Process Manager pros

Cons

"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."

"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."

"I would really like to be able to set default appearance settings for new documents because I have a set of appearance settings that I always use. I end up setting that manually every time. There may be a way to do that, and maybe I am not able to find it. This is my only major point of feedback for improvement. There are other little nitpicky things, such as being able to lock layers without them looking like a big red line around them would be nice, but every graphic design software does that, so I understand why they have that. All my concerns are nitpicks. They're not big."

"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."

"There is a premium for the use of certain elements in Lucidchart... It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case."

"One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated."

"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."

"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."

More Lucidchart cons

"There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system."

"There is always room for improvement is the capability of integration with other solutions."

"The licensing model could be better."

"From what I have experienced when I worked with a process team, we would like to work with dummy process diagrams. Right now, I don't know if I would set up a process as a dummy, since it very often gets mixed up with diagrams in production. There are many process diagrams linked to the production environment. I would like to have some kind of sandbox to work with. That would be very good. I don't even know if they already have it, but I would certainly like that."

"Its reporting feature could have customization options."

"Part of the product that I think can improve is document control. That's currently not even possible. To work with documents we have something of a workaround using SharePoint."

"The performance metrics appearing in the collaboration hub needs to be improved."

"I would like to be able to include images in the documentation."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."

"I was using the free version of Lucidchart, which was very helpful."

"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."

"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."

"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."

"Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly."

More Lucidchart pricing and cost advice

"The solution is expensive."

"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."

"It is expensive. The license is monthly."

"Lower than the competition with highly flexible licensing plans."

"I think we're spending about $150,000 a year on licensing costs."

"The product is expensive."

"I rate the tool's pricing a nine out of ten."

"SaaS has no setup cost, just licensing fees."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Government

Manufacturing Company

14%

Financial Services Firm

11%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	14
Large Enterprise	25

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	44

Questions from the Community

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

What is your experience regarding pricing and costs for Lucidchart?

In terms of pricing, setup cost, and licensing, I feel that Lucidchart has provided us with good plans, as we have purchased it through AWS Marketplace. We got team plans that run around nine to te...

See all answers

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.

See all answers

Comparisons

Figma vs Lucidchart

Compared 16% of the time

Visio vs Lucidchart

Compared 14% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Bizagi vs Lucidchart

Compared 7% of the time

erwin Data Modeler vs Lucidchart

Compared 6% of the time

More Lucidchart Competitors

Celonis vs SAP Signavio Process Manager

Compared 34% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 9% of the time

Visio vs SAP Signavio Process Manager

Compared 6% of the time

Camunda vs SAP Signavio Process Manager

Compared 5% of the time

IBM Blueworks Live vs SAP Signavio Process Manager

Compared 3% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

Lucidchart

January 2026

Download Lucidchart product report

Buyer's Guide

SAP Signavio Process Manager

January 2026

Download SAP Signavio Process Manager product report

Also Known As

No data available

Signavio Process Editor

Overview

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

We monitor all Mind Mapping Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.