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ManageEngine IT360 vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
88th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (25th), IT Infrastructure Monitoring (70th)
SCOM
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of SCOM is 1.5%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.5%
ManageEngine IT3600.5%
Other98.0%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"Customer Service: Absolutely fantastic."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The monitoring capability is easy to use and it can be done without any training."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"It is easy to identify and collect information from all of the nodes on the network."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The technical support is good."
"This is a product that does more generally than any of the competing solutions."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"If SCOM is implemented correctly, it can take away the need for administrators to constantly monitor things or perform health checks."
"The product’s auto-remediation feature helps with automation."
"The product has helped our organization with in-depth monitoring."
"The good reporting capabilities was one of the major functions which made us choose SCOM as the tool for handling MS application operations (only used for that, not the OS platforms)."
"It has good graphs of what is going on within the operating system."
"We've had outages at two am and three am that was automatically resolved by SCOM saving us time and money."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"The GUI could be improved."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"We would like to have support for integration with ServiceDesk."
"The console was not stable at the early versions of 2007 product, opening multiple consoles might cause a crash, and the web console might hang when opening multiple sessions as well."
"Too small of a scope in reports, need to improve a lot."
"SCOM is always known to be very unstable when it comes to SCOM Agents which are installed locally on all the servers."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"The System Centre Operations Manager (SCOM) is great at alerting you when something breaks. It's not so great at reporting."
"Microsoft SCOM is an old fashion beast of a monitoring solution that offers basic monitoring out of the box and for a dime because it comes with licenses they forced on us anyway."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
 

Pricing and Cost Advice

Information not available
"The pricing is good, and it's part of their system center suite."
"The platform is cost-effective due to our existing Microsoft support."
"It is more expensive than the competition."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"It is the cheapest product available in the market."
"The pricing and licensing are fair."
"There is a license needed to use this solution and it is paid annually."
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Top Industries

By visitors reading reviews
Construction Company
27%
Comms Service Provider
17%
Computer Software Company
10%
Healthcare Company
6%
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Comparisons

 

Also Known As

IT360
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Dialog Telekom
Find out what your peers are saying about ManageEngine IT360 vs. SCOM and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.