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ManageEngine IT360 vs SCOM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
84th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th), IT Infrastructure Monitoring (70th)
SCOM
Ranking in Network Monitoring Software
24th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.4%
ManageEngine IT3600.5%
Other98.1%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The technical support is good."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"Customer Service: Absolutely fantastic."
"The monitoring capability is easy to use and it can be done without any training."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"It would have to be the ability to monitor services, devices, and operations for many devices from a single console leveraging a wide variety of Management Packs available."
"Ticket Automation has taken a considerable load from the NOC."
"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"We've had outages at two am and three am that was automatically resolved by SCOM saving us time and money."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"The ease of deployment, especially on Windows platforms, is valuable."
 

Cons

"The GUI could be improved."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"Areas for improvement in my opinion are the resource footprint of the SCOM infrastructure side, the web console (drop Silverlight please!) and a few of the management packs."
"In a future release, they should add email notification alerts."
"SCOM agents have a heavy footprint. Would like a lighter, more-efficient footprint."
"The console feature is very poor, and it would be very good for us if this were improved."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"Overall, support is not great but it's not bad."
 

Pricing and Cost Advice

Information not available
"Our Enterprise Agreement includes the price."
"SCOM's pricing is average."
"It is the cheapest product available in the market."
"We have an enterprise agreement that includes this product as part of it."
"The pricing and licensing are fair."
"The platform is cost-effective due to our existing Microsoft support."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
18%
Manufacturing Company
7%
Computer Software Company
7%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Comparisons

 

Also Known As

IT360
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Dialog Telekom
Find out what your peers are saying about ManageEngine IT360 vs. SCOM and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.