No more typing reviews! Try our Samantha, our new voice AI agent.

MHR iTrent vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
20th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Cloud HCM (24th)
Oracle E-Business Suite
Ranking in Benefits Administration
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
Field Service Management (1st), ERP (3rd), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (1st)
 

Mindshare comparison

As of May 2026, in the Benefits Administration category, the mindshare of MHR iTrent is 1.6%, up from 1.0% compared to the previous year. The mindshare of Oracle E-Business Suite is 2.6%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite2.6%
MHR iTrent1.6%
Other95.8%
Benefits Administration
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
"Online patching, which lets administrators apply patches on the fly and with minimum downtime to make it active."
"The benefits and positive impacts I have seen from Oracle E-Business Suite include that it is the most customizable, most secure, and has a large user base with very good security."
"Valuable features include expense management and the accounting suite of products."
"With the Finance module, we can manage our finance organization from a single system for accounting purposes."
"The most valuable feature is its ability to give us real-time information."
"I like Oracle ERP for streamlining the entire process from PRTL and invoice payments. It also has the decision and internet sale order, and my customers can correct the internet decision. It automatically converts to the internet order, and they don't need to create the entry object. They don't need to make a secondary ledger in the parent company and subsidiary. That's very helpful for internet decisions. If they get an order at the parent company, it automatically creates the sales system in the subsidiary."
"When I put these aside, EBS saves time and increases the efficiency for the customers."
"The interface is easy to use."
 

Cons

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
"Pricing is the biggest disadvantage of Oracle."
"Oracle has always had one drawback and that is that it's not as user friendly as it's competitors, whether from the database perspective or switching from SAP to Oracle."
"We need to struggle in terms of getting the right support."
"Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed."
"Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."
"It is on the expensive side."
"I would like to see more connections with the third-party application, such as banks and credit card companies."
"It is difficult to get answers from technical support right away."
 

Pricing and Cost Advice

Information not available
"Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance."
"The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers."
"The pricing is high."
"At our various customers, the software tends to pay for itself in less than two years."
"Oracle's licenses are not straightforward."
"There is an annual licensing fee and you are able to add features depending on the scope of the environment."
"Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
report
Use our free recommendation engine to learn which Benefits Administration solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
9%
University
9%
Construction Company
8%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise114
 

Questions from the Community

What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What advice do you have for others considering MHR iTrent?
If customer support is part of the product, I would rate it a three out of ten.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
 

Also Known As

MidlandHR iTrent, iTrent
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about MHR iTrent vs. Oracle E-Business Suite and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.