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MHR iTrent vs Workday HCM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 21, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
22nd
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Workday HCM
Ranking in Benefits Administration
1st
Ranking in Cloud HCM
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Talent Management (2nd), Talent Acquisition (1st)
 

Mindshare comparison

As of October 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.0%, up from 0.7% compared to the previous year. The mindshare of Workday HCM is 9.8%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Workday HCM9.8%
MHR iTrent1.0%
Other89.2%
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
Amit_Rai - PeerSpot reviewer
Senior Software Engineer at a consultancy with 1,001-5,000 employees
Automation has transformed hire to retire processes and delivers powerful HR analytics
In Workday Human Capital Management, I feel that the security part needs to be improved. Workday gives complete control to the implementers regarding security and who is going to see what data. There are sometimes loopholes that are not identified unless fully tested. If Workday had a security alert system, even a small alert would help the security architect secure all information better, especially sensitive data such as payroll. Additionally, customization is another area of improvement, as Workday provides a default blue and yellow theme, which may not align with a company's branding. If Workday provided the option to customize themes based on a company's preferences, it would enhance the user experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
"First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools."
"The user interface is good and very easy to use."
"We use this solution to manage financials, payroll and recruiting."
"It is easy to use and straightforward."
"The most helpful Workday features for our HR processes were in HCM, particularly in areas like talent, compensation, benefits, and learning."
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations."
"The business process framework is excellent."
"The scalability is amazing."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"They could provide a web chatbot feature in the dashboard for Workday."
"It does not integrate with some of the career management softwares, like LinkedIn."
"The solution can be improved by speeding up the load time when pulling up information."
"The solution should focus more on user experience and less on the technical side."
"There is so much information floating around Workday that it becomes overwhelming to digest all of it."
"In a future release we could like to have access to asset, supply and treasury management functionalities."
"They could improve the product areas such as enhancing the interview scheduling module to support more flexible online assessments within the platform."
"The product must include payroll features."
 

Pricing and Cost Advice

Information not available
"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
"It's very, very expensive."
"It is on a yearly basis."
"The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
"I need to pay for a license. It is expensive."
"The solution is flexible in terms of pricing."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Retailer
10%
Outsourcing Company
10%
Government
8%
Manufacturing Company
10%
Outsourcing Company
10%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise50
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
What needs improvement with Workday?
Workday can be improved in terms of reporting and customization. Sometimes it is difficult to create custom reports and requires extra effort or support. The user interface can also be confusing in...
 

Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
Workday Human Capital Management
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about MHR iTrent vs. Workday HCM and other solutions. Updated: October 2026.
919,894 professionals have used our research since 2012.