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MHR iTrent vs Oracle HCM Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
22nd
Ranking in Cloud HCM
24th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
4th
Ranking in Cloud HCM
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Management (3rd), HR Analytics Software (1st), Talent Acquisition (3rd)
 

Mindshare comparison

As of November 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.1%, up from 0.8% compared to the previous year. The mindshare of Oracle HCM Cloud is 4.8%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud4.8%
MHR iTrent1.1%
Other94.1%
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
"Oracle HCM Cloud's workforce analytics has helped me in refining my business strategies."
"All the features are good."
"The core part and the talent management part are most valuable."
"I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have."
"It is designed in such way that end users can do their jobs without knowing much technical details."
"It allows us to consolidate all of our HR functions onto one platform."
"The ability to update your information online from any device is invaluable Performing performance reviews online Removing the need to use paper Giving the data to produce the analytics These weren't possible before we had this system."
"The solution's scalability potential is very good, and we have more than 1,000 users ourselves."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"The tool's configurable side allows you to have more flexibility, but at the same time, it creates a lot of confusion that still has to do over so much of the configuration, which are areas that are conflicting in nature."
"The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve."
"In some cases, the price may be lower depending on what is negotiated."
"The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."
"I was part of a program I went to where I had a discussion on the latest innovation of the Oracle HCM. I think some of the newer technology innovations, such as gamification and consumerization are areas that could be improved."
"It is a cloud solution, so we cannot do much customization. However, if you have a past license, you can do the customization, but unfortunately, we don't have a past license. If we had that, we would have been 100% happy."
"Despite having an SLA contract, the technical support is still terrible."
"The user interface, as well as the interfaces between modules, should definitely be enhanced."
 

Pricing and Cost Advice

Information not available
"Licensing fees are on a yearly basis."
"I rate the product's pricing a seven out of ten."
"Oracle HCM Cloud is pricey, but price-wise, it's now more competitive than in the past year. Here in Central Europe, people also look at the pricing, but Central Europe falls under the UAE and Abu Dhabi in terms of headquarters, management, and strategy, but those states don't care too much about the pricing. Pricing is a significant factor in choosing a solution. In the past, Oracle HCM Cloud was compared to the SAP solution, the largest competitor and up to thirty percent higher in price. Now, Oracle HCM Cloud has a price increase of five to ten percent, which could be pricier than SAP now, but it's a more competitive product nowadays and comparable to SAP."
"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."
"On average, it's not a cheap solution."
"It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
"The contract for one of them will be extended for three years and for another one for two years. One of them is paying monthly, and another one is paying per quarter. I don't know about the third one. So, it differs."
"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Retailer
10%
Outsourcing Company
10%
University
8%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about MHR iTrent vs. Oracle HCM Cloud and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.