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MHR iTrent vs Oracle HCM Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
22nd
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
3rd
Ranking in Cloud HCM
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Management (3rd), HR Analytics Software (1st), Talent Acquisition (3rd)
 

Mindshare comparison

As of September 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.0%, up from 0.7% compared to the previous year. The mindshare of Oracle HCM Cloud is 4.6%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud4.6%
MHR iTrent1.0%
Other94.4%
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult."
"The solution is very good at building out a roadmap based on client needs and feedback."
"Since it is an integrated solution, it brings speed and efficiency to the business process."
"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."
"We have 35,000 employees in our organization, so we consider the solution to be scalable."
"In terms of ERP, it's a good product. It's convenient."
"The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution"
"The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules."
 

Cons

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
"The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve."
"The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."
"It is a cloud solution, so we cannot do much customization. However, if you have a past license, you can do the customization, but unfortunately, we don't have a past license. If we had that, we would have been 100% happy."
"HCM's analytics features could be improved."
"Sometimes implementation documentation is a bit behind."
"With HCM Cloud, I have only created two or three SRs, and so far, not bad, but I wouldn't go to phenomenal yet."
"The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."
"The interface could be more user friendly."
 

Pricing and Cost Advice

Information not available
"The product could be more affordable."
"There is a subscription to use this solution, and there can be additional fees."
"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."
"The solution is quite expensive for small and medium-sized companies."
"There is a license required for the use of this solution and we are on an annual license."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users."
"I cannot comment on the cost, as this is handled by a different team."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Retailer
10%
Outsourcing Company
9%
University
9%
Comms Service Provider
9%
Financial Services Firm
9%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

Ask a question
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What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about MHR iTrent vs. Oracle HCM Cloud and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.