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MHR iTrent vs Ramco HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
20th
Ranking in Cloud HCM
25th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ramco HCM
Ranking in Benefits Administration
21st
Ranking in Cloud HCM
22nd
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Talent Management (26th), Applicant Tracking and Recruiting Software (21st)
 

Mindshare comparison

As of June 2026, in the Cloud HCM category, the mindshare of MHR iTrent is 1.1%, up from 0.7% compared to the previous year. The mindshare of Ramco HCM is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Ramco HCM1.2%
MHR iTrent1.1%
Other97.7%
Cloud HCM
 

Featured Reviews

reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.
reviewer2085876 - PeerSpot reviewer
Head - HR Transformation (APAC) at a recruiting/HR firm with 10,001+ employees
Reliable and loaded with features, but the UI is outdated
The entire UI/UX of the solution can be improved drastically. When I give a new employee, aged 19 and recently graduated, the solution, they are not enthused to use it on a daily basis. Ramco HCM looks outdated and is not as intuitive as it should be. I want to create an easier experience for new generations who come to work with me, with fewer scrolls, clicks, and pages to navigate. The optimization should be available with the minimum number of clicks. This is why I believe UI/UX is the most important element. I would love to see an intuitive web interface for the app, which would enable each user to easily manage and govern their data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"It is a time-saving solution, saving a lot of time for our clients by eliminating manual errors in salary calculations and removing the need for a help desk team through its chatbot that instantly handles employee queries about payslips, leave balance, and holidays."
"If the implementation is without modification for any of the modules, it’s really simple using their QiK tool; the implementation takes around 2-3 months to go live."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"The performance management system is really good."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"Ramco HCM's performance management system is really good and supports assessments, appraisals, and more."
"In general, the solution is very flexible and can be configured in multiple ways."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"The entire UI/UX of the solution can be improved drastically."
"I would like to see the flexibility to create reports suitable to the company because the standard reports from Ramco are so conservative."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The mobile app for this solution could be improved as it lacks many features."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"They can improve the configuration time because it takes more time than other products to configure the system."
"It can improve on the Comp Off and On Duty leave management process and can include real time Google Maps instead of geo-tagging to track the real location of employees."
"There were so many bugs in the older releases."
 

Pricing and Cost Advice

Information not available
"This solution is priced in the middle compared to other solutions on the market."
"Their customized solution is pretty expensive but much cheaper than its competitors."
"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
University
9%
Computer Software Company
8%
Healthcare Company
7%
Construction Company
16%
Healthcare Company
12%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise6
 

Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
No data available
 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Lifestyle, Bata, Dabur
Find out what your peers are saying about MHR iTrent vs. Ramco HCM and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.