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Micro Focus OpenView [EOL] vs Moogsoft comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus OpenView [EOL]
Average Rating
7.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Moogsoft
Average Rating
7.6
Reviews Sentiment
5.1
Number of Reviews
17
Ranking in other categories
IT Infrastructure Monitoring (40th), IT Operations Analytics (5th), AIOps (19th)
 

Featured Reviews

Reviewer2892 - PeerSpot reviewer
Vice President of Infrastructure Management at a transportation company with 10,001+ employees
Provides proactivity to prevent mission-critical problems
Application logs Oracle/SQL-based systems monitoring Application log monitoring. It minimizes the duration of outages and gives specific alerts to localize the problem (log monitoring). It provides proactivity to prevent mission-critical problems. Correlation Suppression methods Management…
MA
L1 Analyst at HCLTech
Effective monitoring and efficient alert management streamline operations
Machine learning works based on past collected data, so we can develop a system that functions as an automated bot using this data. With the use of AI technologies such as ChatGPT and other Gen AI solutions, if we combine these with machine learning tools, it will lead to increased efficiency and reduced processing time in application systems. I work on the backend to address any issues with Moogsoft, such as URL access problems or credential bugs, ensuring everything operates smoothly. The advantage of Moogsoft is that it consolidates various alerts into one monitoring tool, which reduces time and allows for real-time and anomaly detection, while its disadvantage includes limited built-in observability and complex setup requirements. On a scale of 1-10, I rate Moogsoft a 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It supports efficiency and a speedy resolution of issues."
"A single pane of glass (one GUI to monitor health of the entire enterprise) is the holy grail of enterprise monitoring and management and HP Operations excellently provides that for applications, systems and networks."
"The most valuable feature is that it is easy to use."
"It minimizes the duration of outages and gives specific alerts to localize the problem, providing proactivity to prevent mission-critical problems."
"Network Node Manager is good and so is Operations Manager, although they are a bit archaic now."
"It is proactive in heading off failures that would be catastrophic to the business."
"It just makes it possible for the on-call tech to relax and wait for stuff to notify them of problems instead of having to, over the weekend, constantly sign in."
"It has a flexible, enterprise-scale monitoring system."
"The product currently seems to be a few steps ahead of the competition."
"As a result of using Moogsoft for analysis, we are much quicker to find and diagnose the root cause of issues and therefore we improve production, stability, and uptime of services."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The integration with Event Management works quite well."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The solution is very stable; you will hardly face any issues like file corruption or an alert being missed out by the system."
"Moogsoft helps manage alert fatigue by consolidating various alerts into a single portal instead of monitoring them across different devices, allowing team members to own alerts and monitor them efficiently, which benefits the whole team."
 

Cons

"Customer Service: Average. I feel that HP don't always look after their clients as well as they could post-sale."
"We would like to see support for more interfaces."
"It is a bit expensive, but the benefit of this product compensates for its price."
"BSM/OMi is not stable. It takes time for event dashboard to refresh."
"The products are not plug and play even though HP has improved implementation over the years."
"The setup was more complex than it needed to be. It required modifications for our unique circumstances at the time."
"With the new Operations Manager, it’s a sexier interface but it doesn’t lend itself as much to being robust."
"The product does take considerable care and feeding especially in the later case."
"Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime, which the Mulesoft team addresses."
"Moogsoft requires very specific system configurations, such as a particular Red Hat and Java version, which can be outdated and pose security risks."
"On a scale from one to ten, with one being worst and ten being best, I would rate Moogsoft a little lower than I expected when we originally adopted the product."
"The unsupervised learning algorithms in Moogsoft are valuable, but the learning processes, run book creation, and neural feedback areas could be improved."
"I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate."
"They should consider including Chatbot."
"Integration support needs to be scaled up at a much higher pace — the integration with other tools."
"As a SaaS-based solution, Moogsoft is not mature."
 

Pricing and Cost Advice

Information not available
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"It's a very cost-effective and competitive product."
"When compared to other solutions, it is quite good."
"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
13%
Manufacturing Company
10%
Construction Company
10%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
 

Questions from the Community

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What is your experience regarding pricing and costs for Moogsoft?
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
What needs improvement with Moogsoft?
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
What is your primary use case for Moogsoft?
We implement Moogsoft for our own consumption as well as we are implementation partners in some cases where our clients have a need for an observability solution.We work with most of the large ente...
 

Also Known As

HPE BTO, HPE Business Technology Optimization, HPE OpenView
No data available
 

Overview

 

Sample Customers

MTS India
RetailNext
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