| Vice President of Infrastructure Management at a transportation company with 10,001+ employees | 4.5 | We've used this solution for 13 years for application log monitoring, finding it minimizes outages with proactive alerts and straightforward setup. Its benefits compensate for the cost, but the GUI needs enhancement. |
| Technical Learning And Development Director at a comms service provider with 10,001+ employees | 4.0 | I find this solution easy to use with good stability and support. Setup was straightforward, and it offers flexible integration. While I recommend it, I would like to see support for more interfaces. |
| Director of IT Business Consulting at a financial services firm with 1,001-5,000 employees | 3.0 | I find OpenView good for configuration management and efficiency, despite its complex setup and adequate scalability issues. More APIs are needed, but it's a solid tool, though I recommend thorough due diligence before purchase. |
| Enterprise Monitoring with 1,001-5,000 employees | 3.5 | I am generally satisfied with this robust, stable, and scalable infrastructure monitoring solution, which effectively notifies our IT teams. I'd like to see improvements in scheduling and the GUI, despite good technical support. |
| Enterprise System Management at a tech services company with 51-200 employees | 4.0 | I value its intelligent agents for proactive failure prevention and ROI, despite scalability limits, average support, and external stability issues. It demands skilled implementers for its complex care. |
| Consultant at a tech services company with 10,001+ employees | 3.0 | I found Network Node Manager and Operations Manager valuable, alongside agentless monitoring. However, I experienced significant stability issues with BSM/OMi, high resource consumption, and found too many separate products, complicating implementation significantly. |
| Enterprise Management Consultant at a individual & family service with 10,001+ employees | 4.5 | I've used HP Operations for 18 years. It's an excellent "single pane of glass" enterprise monitoring solution, minimizing downtime. Deployment is complex, needing expertise. It's stable and scalable, but customer support is slow. |
| Monitoring Consultant at a financial services firm with 1,001-5,000 employees | 4.5 | I've used this flexible monitoring system for over 10 years, improving our infrastructure alerting. Setup was straightforward, and I encountered no deployment or stability issues. My only concern is average post-sale customer service, despite good technical support. |