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Microsoft Entra ID vs Symantec Zero Trust Network Access (ZTNA) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
235
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
Symantec Zero Trust Network...
Ranking in Access Management
23rd
Average Rating
7.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
ZTNA as a Service (23rd), ZTNA (25th)
 

Mindshare comparison

As of August 2025, in the Access Management category, the mindshare of Microsoft Entra ID is 26.1%, up from 23.8% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
 

Featured Reviews

Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
cto543714 - PeerSpot reviewer
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is that is easy to use."
"Many of its features are valuable, including: facilitating application authentication, privileged access management, processes for attestation, and access reviews."
"The most valuable feature of Microsoft Entra ID is its security options, where we can provide highly effective security for user accounts during authentication."
"Conditional Access, Geofencing, and Azure Multi-Factor Authentication are the major security features to secure resources."
"After implementing Microsoft Entra ID, secure access to apps has become seamless."
"Being able to use Azure AD means that you can use some of the Azure AD security features like Advanced Password Protection. As well as querying your normal password requirements like lengths and complexity, Azure AD has a feature in which you can put specific words. It can be words to do with your company, words to do with your company location, or words that a lot of your employees would otherwise use. You can disallow them. It's very good at making more obvious passwords, ones they're not allowed to use anymore. That's a good feature."
"Coming from a traditional on-premises Active Directory infrastructure, it is purely a SaaS platform. It is global. It is evergreen. It is always evolving. It is core to the Microsoft Ecosystem."
"I would rate Microsoft Entra ID a ten out of ten."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"It would be awesome to have a feature where you can see the permissions of a user in all their Azure subscriptions. Right now, you have to select a user, then you have to select the subscription to see which permissions the user has in their selected subscriptions. Sometimes, you just want to know, "Does that user have any permissions in any subscriptions?" That would be awesome if that would be available via the portal."
"Documentation I think is always the worst part with what Azure's doing right now across the board."
"The technical support has room for improvement."
"I rate Microsoft support four out of 10. Tier 1 and Tier 2 support could be better. It's not timely or professional."
"One thing that they need to improve is the cost."
"I would like to see some additional attributes for user objects in Microsoft Entra, especially for tasks such as users and account validation, including guest users and guest accounts."
"Reading documentation could be simplified. Technical support could also be faster."
"The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"It is good. We have Office 365 E3, and then that is tied in with Azure Active Directory. I believe that we only have to pay for our technician-level access or IT department access for Azure Active Directory Premium, which I am sure they call Entra Premium P2 licensing, so it is not a very large cost. We just adopted that, and that gives us a lot of insights into user security that we would not otherwise have."
"The product is relatively affordable, especially compared to Okta, a pricey solution."
"The E5 plan we are using contains the premium plans for Azure Active Directory. We are not paying only for the Azure Active Directory Premium licenses. We have it already included within our E5 plan."
"The cost is billed on a per-user licensing basis."
"Licensing fees are paid on a monthly basis and the cost depends on the number of users."
"It is a packaged license. We have a Premium P1 subscription of Office 365, and it came with that."
"I think we're on the E3 — I think it was about 35 dollars per user."
"For you to make use of some of the security features, you need to upgrade your licenses. If it is possible, could they just make some features free? For instance, for the Condition Access policy, you need to set that up and be on Azure AD P2 licensing. So if they could make it free or reduce the licensing for small businesses, that would be cool, as I believe security is for everyone."
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
Manufacturing Company
16%
Computer Software Company
9%
Financial Services Firm
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E5 licensing, so it's included. Being included in Microsoft licensing makes it mu...
What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?
Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing.
What needs improvement with Symantec Zero Trust Network Access (ZTNA)?
For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don...
What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?
The solution helps to allow access only to what is explicitly needed. This means restricting access to specific applications rather than providing broad access to multiple resources, some of which ...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Microsoft, Auth0, Ping Identity and others in Access Management. Updated: July 2025.
865,295 professionals have used our research since 2012.