

Microsoft Intune and TeamViewer Tensor compete in remote management and support. Data comparisons suggest Microsoft Intune is often favored for its seamless integration within Microsoft's ecosystem, offering cost-effective pricing and robust support. TeamViewer Tensor shines with its superior remote support capabilities, making it a strong choice for standalone solutions.
Features: Microsoft Intune provides extensive device management, leveraging Azure Active Directory for precise policy setting and compliance tracking, offering single-sign-on with Microsoft 365, and enabling unified endpoint management with integrated security solutions like Windows Defender. TeamViewer Tensor excels in advanced remote access and control, allowing real-time troubleshooting and collaboration, featuring cross-platform support for diverse operating systems, and incorporating comprehensive session encryption to ensure data privacy.
Room for Improvement: Microsoft Intune could enhance its support for non-Windows devices, improve user interface consistency across updates, and offer more granular policy options to match diverse enterprise needs. TeamViewer Tensor might benefit from reducing setup complexity for new users, enhancing integration with third-party applications, and offering more competitive pricing structures to appeal to budget-conscious organizations.
Ease of Deployment and Customer Service: Microsoft Intune is praised for its cloud-based deployment that integrates smoothly with existing Microsoft infrastructures and its tailored enterprise customer service. TeamViewer Tensor offers a scalable deployment model, allowing quick installations across diverse environments, and provides responsive, dedicated support for resolving technical challenges swiftly.
Pricing and ROI: Microsoft Intune offers cost-effective plans aligned with Microsoft 365 subscriptions, providing favorable ROI for organizations ingrained in Microsoft's ecosystem. In contrast, TeamViewer Tensor, while potentially costlier upfront, provides substantial ROI through extensive remote support features, making the investment worthwhile for those requiring advanced remote connectivity solutions.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.3% |
| TeamViewer Tensor | 4.3% |
| Other | 86.4% |

| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 154 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.
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