

Mimecast Advanced Email Security and Sophos Email compete in the email security domain. Mimecast holds an edge primarily for its sandboxing and email archiving capabilities.
Features: Mimecast excels in sandboxing, effective threat protection, and email archiving. User reviews commend its robust reporting features. Sophos shines with identity protection, AI-driven email filtration, and seamless integration with Microsoft and Google platforms, offering flexibility for diverse environments.
Room for Improvement: Mimecast faces criticism for complex administrative tasks, slow support response, and high costs for data extraction. Its filtering policies can also be overly strict. Sophos struggles with initial setup complexity and less effective phishing detection compared to peers, with necessary improvements in support and integration features.
Ease of Deployment and Customer Service: Mimecast is available on public and private clouds, with mixed feedback on support responsiveness. Technical support varies from reliance on knowledge bases to reported delays. Sophos provides hybrid cloud deployment options with generally reliable technical support, although the initial deployment can be challenging.
Pricing and ROI: Mimecast is positioned as a premium option with additional costs for certain services, yet delivers strong ROI through comprehensive threat protection. Sophos Email is often seen as more cost-effective with a subscription model praised for larger deployments, offering pricing tiers that add flexibility for different business needs.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
After-sales support for Sophos is very good.
The technical support from Sophos Email deserves a rating of 10 out of 10.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
A removal of the hyperlinks while keeping either the image or the text that leads to the hyperlink in the email would be beneficial; everything else should be stripped down if there is potential harm.
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Sophos Email does not work with split delivery.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
If it's not valid, it doesn't open at all, which means it's not harming the computers.
Mimecast Email Security is a good solution because our customers haven't reported any phishing emails being delivered.
Mimecast Email Security offers certain features inherent to the product which are beneficial.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
The spam reduction feature in Sophos Email provides comfort when using it.
| Product | Market Share (%) |
|---|---|
| Sophos Email | 7.9% |
| Mimecast Email Security | 24.9% |
| Other | 67.2% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
Sophos Email is a comprehensive email security solution designed to protect organizations from advanced threats and data loss. It offers robust protection against malware, phishing attacks, and spam, ensuring that only legitimate emails reach users' inboxes.
With advanced threat intelligence and machine learning algorithms, it can detect and block sophisticated attacks in real-time. Additionally, it provides encryption and data loss prevention capabilities to safeguard sensitive information.
The solution is easy to deploy and manage, with a user-friendly interface and centralized control. Sophos Email offers seamless integration with popular email platforms, ensuring uninterrupted communication while maintaining security.
With its comprehensive features and proactive approach, Sophos Email is a reliable choice for organizations looking to enhance their email security.
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