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Mimecast Email and Collaboration Threat Protection vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Mimecast Advanced Email Security is valued for robust protection despite challenges in quantifying ROI and gaps in support and stability.
Sentiment score
6.4
Sophos Email boosts ROI by improving efficiency, cutting costs, reducing spam, and enhancing security, proving its investment value.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Senior Tech. Lead at WE
 

Customer Service

Sentiment score
5.6
Mimecast Advanced Email Security's technical support receives varied feedback, highlighting promptness, knowledge, but some issues with responsiveness and personalization.
Sentiment score
6.9
Sophos Email support has mixed reviews, with users noting variability in response times and real-time availability issues.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Senior Tech. Lead at WE
Mimecast technical support is generally quite good.
Information Security Analyst at Enfield Central Library
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
Email Security Engineer at Logic Infosecurity
After-sales support for Sophos is very good.
Founder at Computech infosysetm
The technical support from Sophos Email deserves a rating of 10 out of 10.
Technical Head at a tech services company with 51-200 employees
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
 

Scalability Issues

Sentiment score
7.0
Mimecast Advanced Email Security is highly adaptable, scalable, and rated highly for flexibility and user handling across diverse sectors.
Sentiment score
7.5
Sophos Email is scalable for businesses, but some users mention licensing costs and reporting complexities as limitations.
If Mimecast Email Security introduces API solutions, it will dominate the market.
Email Security Engineer at Logic Infosecurity
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
IT Manager at a logistics company with 201-500 employees
 

Stability Issues

Sentiment score
7.5
Mimecast Advanced Email Security is stable and reliable, with occasional login issues and rare performance interruptions reported by users.
Sentiment score
7.9
Sophos Email is praised for its stability, reliability, and performance in data management, essential for email management.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
Email Security Engineer at Logic Infosecurity
The issues we did have were causing quite a lot of problems.
IT Manager at a logistics company with 201-500 employees
 

Room For Improvement

Mimecast Advanced Email Security is criticized for complex installation, costly pricing, and numerous functionality and support issues.
Sophos Email struggles with support, security, and usability, needing improvements in setup, features, pricing, and system integration.
A lot of emails were missed despite being known samples.
Senior Tech. Lead at WE
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
Co-Founder & VP-Sales at QuantumShield Technologies LLP
A removal of the hyperlinks while keeping either the image or the text that leads to the hyperlink in the email would be beneficial; everything else should be stripped down if there is potential harm.
IT Manager at a logistics company with 201-500 employees
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
 

Setup Cost

Enterprise buyers view Mimecast's email security as costly, with subscription fees per user and competitors like Microsoft Defender more affordable.
Sophos Email offers flexible, affordable pricing with various subscription options, competitive market ratings, and justified protection costs.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Senior Tech. Lead at WE
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
IT Manager at a logistics company with 201-500 employees
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Mimecast Advanced Email Security provides comprehensive protection, easy integration, user-friendly setup, and valuable insights for enhanced email security.
Sophos Email provides robust security, seamless integration with cloud platforms, and simplifies management with advanced threat protection features.
If it's not valid, it doesn't open at all, which means it's not harming the computers.
IT Manager at a logistics company with 201-500 employees
Mimecast Email Security is a good solution because our customers haven't reported any phishing emails being delivered.
Email Security Engineer at Logic Infosecurity
Mimecast Email Security offers certain features inherent to the product which are beneficial.
Co-Founder & VP-Sales at QuantumShield Technologies LLP
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
The spam reduction feature in Sophos Email provides comfort when using it.
Network and Infrastructure Manager at Sonysugar
 

Categories and Ranking

Mimecast Email and Collabor...
Ranking in Office 365 Protection
3rd
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
39
Ranking in other categories
Secure Email Gateway (SEG) (4th)
Sophos Email
Ranking in Office 365 Protection
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Email Security (11th)
 

Mindshare comparison

As of February 2026, in the Office 365 Protection category, the mindshare of Mimecast Email and Collaboration Threat Protection is 24.9%, up from 16.2% compared to the previous year. The mindshare of Sophos Email is 7.9%, down from 19.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Office 365 Protection Market Share Distribution
ProductMarket Share (%)
Sophos Email7.9%
Mimecast Email Security24.9%
Other67.2%
Office 365 Protection
 

Featured Reviews

HS
Email Security Engineer at Logic Infosecurity
Experience high detection and user-friendly policies with reliable email security implementation
The system is not user-friendly because you have to create policies that are mapped in a dictionary. As an IT engineer, I understand how it works, but explaining it to another IT person can be difficult. Having more user-friendly dashboards would improve the work experience. In Mimecast Email Security, checking policies in the dictionary or gateway is very complicated, and not everyone understands this process. If you examine the Check Point portal, it's user-friendly with easily accessible tabs that anyone can explore. With Mimecast Email Security, making changes might impact existing mailboxes. The portal is complicated compared to Check Point's user-friendly interface.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Stronger email and mobile security has protected users from ransomware and simplified management
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
6%
Comms Service Provider
5%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise13
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we hav...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Mimecast Advanced Email Security
Sophos Email Security
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Mimecast Email and Collaboration Threat Protection vs. Sophos Email and other solutions. Updated: January 2026.
881,928 professionals have used our research since 2012.