Cisco Secure Email and Sophos Email compete in the email security category. Cisco currently seems to have the upper hand due to its overall security depth, while Sophos is noted for its AI capabilities and user-friendliness.
Features: Cisco Secure Email is highlighted for its advanced threat blocking capabilities including anti-spam and Advanced Malware Protection, offering seamless network integration. It provides multi-layer security, detailed logging, and efficient email filtering. Sophos Email focuses on AI-driven threat detection and sandboxing, excelling in zero-day threat handling and cloud integration, providing a great user experience and strong anti-spam features.
Room for Improvement: Cisco Secure Email requires improvements in pricing and deployment complexity. It could be more intuitive in configuration and improve real-time log synchronization. Sophos Email needs enhancements in detailed filtering capabilities and better compatibility with firewalls, with a focus on refining mail security features. Both could benefit from more intuitive interfaces and streamlined support processes.
Ease of Deployment and Customer Service: Cisco Secure Email offers various deployment options from on-premises to hybrid cloud, but its complexity and support responsiveness can be challenging. Nevertheless, knowledgeable assistance can be expected. Sophos Email is praised for its cloud-friendly deployment and ease of implementation. It generally provides reliable technical support with quicker response times, though there is feedback suggesting further room for improvement.
Pricing and ROI: Cisco Secure Email is viewed as a premium-cost solution but is justified by its comprehensive security features, promising substantial ROI by reducing breach expenses. While its pricing remains competitive compared to others like Microsoft, Sophos Email offers a more affordable subscription-based model with flexible pricing plans. Sophos balances cost with performance effectively, yet some users find it pricey. Both solutions demonstrate strong ROI by enhancing security and reducing mail security breaches.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
After-sales support for Sophos is very good.
The technical support from Sophos Email deserves a rating of 10 out of 10.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Based on my experience, the stability of Cisco Secure Email is very strong.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Sophos Email does not work with split delivery.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
The spam reduction feature in Sophos Email provides comfort when using it.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Email | 5.2% |
| Sophos Email | 2.0% |
| Other | 92.8% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Sophos Email is a comprehensive email security solution designed to protect organizations from advanced threats and data loss. It offers robust protection against malware, phishing attacks, and spam, ensuring that only legitimate emails reach users' inboxes.
With advanced threat intelligence and machine learning algorithms, it can detect and block sophisticated attacks in real-time. Additionally, it provides encryption and data loss prevention capabilities to safeguard sensitive information.
The solution is easy to deploy and manage, with a user-friendly interface and centralized control. Sophos Email offers seamless integration with popular email platforms, ensuring uninterrupted communication while maintaining security.
With its comprehensive features and proactive approach, Sophos Email is a reliable choice for organizations looking to enhance their email security.
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