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Mitel Application Suite vs NEC UNIVERGE Sphericall comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mitel Application Suite
Ranking in Unified Communications
4th
Ranking in IP Telephony & Unified Communications
3rd
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NEC UNIVERGE Sphericall
Ranking in Unified Communications
10th
Ranking in IP Telephony & Unified Communications
8th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Mobile Communication Gateways (2nd)
 

Mindshare comparison

As of August 2026, in the Unified Communications category, the mindshare of Mitel Application Suite is 5.0%, down from 6.0% compared to the previous year. The mindshare of NEC UNIVERGE Sphericall is 3.2%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications Mindshare Distribution
ProductMindshare (%)
Mitel Application Suite5.0%
NEC UNIVERGE Sphericall3.2%
Other91.8%
Unified Communications
 

Featured Reviews

it_user325977 - PeerSpot reviewer
Network Administrator II at a financial services firm with 51-200 employees
It provided a work-from-home solution, replacing both a land line and cell phone, that was easy to install and to administrate.
Ease of installation and administration Had a collegue that needed a phone solution for Work-from-Home. He didn't want to use his land line and the cell phone coverage was spotty at best. After only a few questions about installation, he was able to connect the Mitel and hit the ground running.…
it_user422535 - PeerSpot reviewer
Co-Founder at a comms service provider with 501-1,000 employees
The capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies.
Staff for administering Univerge 3C are telecomms specialist, but the person who administrates Active Directory could be the one as it´s a platform that is fully software based. We have customers who started up with the product running v2 over ATM and are now based on SWA (Software Assurance) they have been migrating to the latest versions of the software, replacing some gateways from ATM to ethernet, however I believe there is no need to drop their investment. Another great feature is the unique User Centric Capability that allows IT administrator full control of the users based on their Microsoft AD credentials independently of their multiple devices (Deskphone; Smart Phone; Tablet and/or PC/Laptop). Finally, the capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies with the option to access to great tools for collaboration and stop spending a lot of money in travelling, training, etc.
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Also Known As

No data available
UNIVERGE Sphericall
 

Overview

 

Sample Customers

Carlsberg Breweries, Hyatt Hotels, Louvre-Lens, Firmdale Hotels, Starwood Hotels and Resorts, Banfield Pet Hospital
The Peninsula Shanghai, Voorhees College, Keller Williams Realty, Curve
Find out what your peers are saying about Cisco, 3CX, Digium and others in Unified Communications. Updated: August 2026.
909,153 professionals have used our research since 2012.