UNIVERGE Sphericall is a complete, software-based, unified communications solution that redefines the way a business and individuals communicate.
Get the Unified Communications Buyer's Guide and find out what your peers are saying about NEC UNIVERGE Sphericall, 3CX Live Chat, Cisco Unified Communications and more!
As of March 2026, the mindshare of NEC UNIVERGE Sphericall in the Unified Communications category
stands at 3.3%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Unified Communications Mindshare Distribution
Product
Mindshare (%)
NEC UNIVERGE Sphericall
3.3%
Cisco Unified Communications
10.2%
3CX Live Chat
7.7%
Other
78.8%
Unified Communications
Key learnings from peers
Last updated Mar 26, 2026
Valuable Features
"It is as robust and stable from a few phones in one location to thousands of phones over hundreds of locations."
"Another great feature is the unique User Centric Capability that allows IT administrator full control of the users based on their Microsoft AD credentials independently of their multiple devices (Deskphone; Smart Phone; Tablet and/or PC/Laptop)."
Room for Improvement
"Customer Service: This was a weakness in the past, and it took a few years from the acquisition of the product until now for it to become a core IP solution."
"This was a weakness in the past, and it took a few years from the acquisition of the product until now for it to become a core IP solution."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
