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MSP360 Backup vs NetApp AltaVault comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
41st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (31st), MSP Backup (6th)
NetApp AltaVault
Ranking in Backup and Recovery
42nd
Ranking in Cloud Backup
35th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Deduplication Software (10th), Disk Based Backup Systems (5th), Cloud Storage Gateways (5th)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. The mindshare of NetApp AltaVault is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
NetApp AltaVault1.0%
MSP360 Backup1.5%
Other97.5%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
ST
Consultant at Tata Consultancy
Positive impacts seen with improved data security and reliable support
I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend the solution; it's a very trustworthy solution."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It has allowed me to implement a cost effective, highly configurable solution."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"General ease of use and performance of the Windows version is the most valuable feature."
"We're doing AWS S3 with Glacier with cloud-based backup and the integration is good, as it works with Veeam and Commvault."
"Being able to move data seamlessly from one-premise to the cloud (Azure). It works great. The backup solution is perfect for us."
"You can store backups for a while."
"The dashboard is useful for managing data backups."
"It's pretty simple. Once you set it, it goes; and then the idea of being able to get it to the cloud very quickly. It's kind of a set-it-forget-it."
"It took an entire silo of complexity and simplified it to a device in the cloud."
"The most valuable feature is the portability of large archived data, as you're able to put things on large on-prem, low-cost storage and then augment that with even lower cost storage in the cloud."
"The interface is great; the GUI is great; it's so easy to work with."
 

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The product could be more user-friendly."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution's pricing is very high."
"The interface could use some updating."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Also, we were actually able to discover a bug in the product that they're still working on. It's a bug with the Server Message Block (SMB) Protocol with older Windows operating systems."
"The product must provide multi-gate connectivity."
"More capacity with the basic model of the AltaVault would probably help out."
"I would like to see more web support."
"To clarify, the catalog feature is lacking, and you need to depend on somebody else."
"It's a good product, but it's becoming outdated and moving to their other primary architecture."
"There are some bits it could do better. With tighter integration maybe with Veeam, or something like that, it'd be really good."
"My advice is to stick with ONTAP and ownCloud because NetApp AltaVault is going to die."
 

Pricing and Cost Advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"It's quite cost-effective."
"The pricing is not too bad, but could be a little better."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"The price is a bit high."
"It is a rather expensive program."
"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
Construction Company
19%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

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Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

Cloudberry Backup
AltaVault
 

Overview

 

Sample Customers

StratX
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about MSP360 Backup vs. NetApp AltaVault and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.