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MSP360 Backup vs NetApp AltaVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
60th
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (33rd), MSP Backup (8th)
NetApp AltaVault
Ranking in Backup and Recovery
45th
Ranking in Cloud Backup
40th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Deduplication Software (10th), Disk Based Backup Systems (6th), Cloud Storage Gateways (5th)
 

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.2%, up from 0.7% compared to the previous year. The mindshare of NetApp AltaVault is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
NetApp AltaVault0.7%
MSP360 Backup1.2%
Other98.1%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
ST
Consultant at Tata Consultancy
Positive impacts seen with improved data security and reliable support
I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to access and handles things efficiently."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The solution is simple to use and easy to configure."
"The initial setup is very easy. It's not overly complex."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Provides connectivity to a lot of different cloud storage solutions."
"The most valuable feature of MSP360 Backup is its reliability."
"Most importantly is having that island into that datacenter, and being able to address things in the same console. Thus, it is irrelevant where it's stored."
"Being able to move data seamlessly from one-premise to the cloud (Azure). It works great. The backup solution is perfect for us."
"The dashboard is useful for managing data backups."
"It's pretty simple. Once you set it, it goes; and then the idea of being able to get it to the cloud very quickly. It's kind of a set-it-forget-it."
"Considering the disaster recovery scenarios, I want to assess NetApp AltaVault's ability to minimize the recovery time objective (RTO) and what positive impact I have seen from the product so far."
"You can store backups for a while."
"The solution is very easy to use and it offers great support."
"The most valuable features of the solution stem from the fact that it is easy to use and integrate with whichever operating systems you use, providing you with a complete view, especially when you plan to migrate to some other operating system."
 

Cons

"The product could be more user-friendly."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The product must provide multi-gate connectivity."
"The initial installation is difficult for my clients who have it on both on-premises and on cloud."
"It's a good product, but it's becoming outdated and moving to their other primary architecture."
"I really want to partner it with the SnapCenter. We haven't implemented that yet. We're upgrading all of our stuff to the ONTAP 9, which you had to have."
"There are some bits it could do better. With tighter integration maybe with Veeam, or something like that, it'd be really good."
"NetApp's own competing products complicate things."
"What could be helpful is different user base authentication so then maybe we could allow different customers to point to a single appliance and they only see the backups and things that they have."
"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."
 

Pricing and Cost Advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"The pricing is not too bad, but could be a little better."
"It is a rather expensive program."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"The price is a bit high."
"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
"It's quite cost-effective."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Real Estate/Law Firm
6%
Manufacturing Company
11%
Performing Arts
8%
Marketing Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

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Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

Cloudberry Backup
AltaVault
 

Overview

 

Sample Customers

StratX
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about MSP360 Backup vs. NetApp AltaVault and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.