MSP360 Backup vs NetApp AltaVault comparison

Why PeerSpot?

MSP360 and NetApp are both solutions in the Cloud Backup category. MSP360 is ranked #36, while NetApp is ranked #31 with an average rating of 8.0. MSP360 holds a 1.5% mindshare in CB, compared to NetApp’s 1.0% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 89% of NetApp users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

6,852 Views
3,357 Comparison Views

100% willing to recommend

NetApp AltaVault

Read 19 NetApp AltaVault reviews

5,516 Views
2,372 Comparison Views

89% willing to recommend

MSP360 Backup

NetApp AltaVault

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

NetApp AltaVault and MSP360 Backup are two prominent data backup and recovery solutions. Based on user reviews, MSP360 Backup appears to have a slight edge due to its comprehensive feature set and perceived value despite higher pricing.

Features: Users of NetApp AltaVault highlight strong data encryption, integration with cloud providers, and high-speed recovery features. MSP360 Backup is praised for flexibility, cross-platform support, and a broader range of backup options including cloud storage. MSP360 Backup has an advantage in terms of variety and flexibility of features.

Room for Improvement: For NetApp AltaVault, users mention a need for better reporting tools and enhanced scalability. MSP360 Backup users express concerns about occasional performance lags and the need for a more intuitive setup process.

Ease of Deployment and Customer Service: NetApp AltaVault is noted for seamless deployment and reliable customer support with quick and efficient service responses. MSP360 Backup also has straightforward deployment but receives mixed feedback on customer service response times.

Pricing and ROI: NetApp AltaVault users report satisfaction with initial setup costs and perceive good value over time. MSP360 Backup users see positive ROI, though concerns about higher ongoing costs are noted. Despite higher prices, MSP360 Backup is seen as offering good value due to its rich features.

To learn more, read our detailed MSP360 Backup vs. NetApp AltaVault Report (Updated: November 2026).

Buyer's Guide

MSP360 Backup vs. NetApp AltaVault

November 2026

Download the complete report

Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

51st

Ranking in Cloud Backup

36th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (30th), MSP Backup (6th)

NetApp AltaVault

Ranking in Backup and Recovery

41st

Ranking in Cloud Backup

31st

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Storage Gateways (5th)

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 1.0% compared to the previous year. The mindshare of NetApp AltaVault is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
NetApp AltaVault	1.0%
MSP360 Backup	1.5%
Other	97.5%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Satish Tr

Consultant at Tata Consultancy

Positive impacts seen with improved data security and reliable support

I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is simple to use and easy to configure."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"I would recommend the solution; it's a very trustworthy solution."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pros

"It's pretty simple. Once you set it, it goes; and then the idea of being able to get it to the cloud very quickly. It's kind of a set-it-forget-it."

"The most valuable feature is the portability of large archived data, as you're able to put things on large on-prem, low-cost storage and then augment that with even lower cost storage in the cloud."

"The dashboard is useful for managing data backups."

"Most importantly is having that island into that datacenter, and being able to address things in the same console. Thus, it is irrelevant where it's stored."

"We're doing AWS S3 with Glacier with cloud-based backup and the integration is good, as it works with Veeam and Commvault."

"Able to reduce administrative burden on tape management."

"The jobs we have baseline into the AltaVault, it seems to be able to recover faster than the previous solution."

"The most valuable features of the solution stem from the fact that it is easy to use and integrate with whichever operating systems you use, providing you with a complete view, especially when you plan to migrate to some other operating system."

More NetApp AltaVault pros

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"The graphics are looking a bit old and should be updated."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The interface could use some updating."

"The solution's pricing is very high."

More MSP360 Backup cons

"I don't actually use the solution."

"It's a good product, but it's becoming outdated and moving to their other primary architecture."

"What could be helpful is different user base authentication so then maybe we could allow different customers to point to a single appliance and they only see the backups and things that they have."

"To clarify, the catalog feature is lacking, and you need to depend on somebody else."

"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."

"The initial installation is difficult for my clients who have it on both on-premises and on cloud."

"The initial setup phase of the tool was difficult."

"My advice is to stick with ONTAP and ownCloud because NetApp AltaVault is going to die."

More NetApp AltaVault cons

Pricing and Cost Advice

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

"It's quite cost-effective."

"The pricing is not too bad, but could be a little better."

"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."

"It is a rather expensive program."

"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."

"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."

"The price is a bit high."

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Top Industries

By visitors reading reviews

Comms Service Provider

13%

Financial Services Firm

13%

Construction Company

12%

Manufacturing Company

Construction Company

19%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

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Is NetApp AltaVault compatible with AWS?

Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...

See all answers

Can AltaVault be used for data reduction?

Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...

See all answers

What kind of security does NetApp AltaVault give you?

My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...

See all answers

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Compared 5% of the time

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Compared 4% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

October 2026

Download MSP360 Backup product report

Buyer's Guide

NetApp AltaVault

October 2026

Download NetApp AltaVault product report

Also Known As

Cloudberry Backup

AltaVault

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

NetApp AltaVault provides seamless data archiving and backup with flexible cloud and on-premise integration. It offers efficient data management through features like encryption, deduplication, and a user-friendly interface, ensuring reliable storage solutions with robust support.

NetApp AltaVault stands out with its ability to integrate with AWS, Azure, and Google Cloud, providing users with a versatile platform for storing data in cost-effective ways. Its strengths lie in fast recovery, easy initial setup, and strong technical support. Users benefit from its local cache-to-cloud backup solution, effective archiving capabilities, and scalable storage options. However, there are areas for improvement, such as better integration with Veeam, expanded SnapMirror volume limits, and enhanced catalog features. Some issues persist with SMB protocol and monitoring reliability, and it could benefit from faster indexing and automatic capacity adjustments.

What are the key features of NetApp AltaVault?

Data Movement: Seamlessly transfers data to cost-effective storage locations.
Cloud Integration: Works with AWS, Azure, and Google Cloud for flexible storage options.
Encryption & Deduplication: Ensures data security and efficient storage by minimizing redundancy.
User-Friendly Dashboard: Simplifies backup management with an intuitive dashboard.
Scalability & Stability: Handles growing data needs with consistent performance.

What benefits and ROI can users expect?

Flexibility: Enables smooth integration with cloud platforms and on-premise storage.
Cost Efficiency: Offers affordable data archiving and backup solutions.
Data Protection: Enhances security through encryption and redundancy reduction.
Effective Management: Facilitates monitoring and management of backup processes.
Fast Recovery: Provides quick data retrieval during emergencies.

In industry applications, NetApp AltaVault is frequently used for video data archival at ports, ensuring safety through extended monitoring and retention. Large volumes of file and object data are archived without needing comprehensive filers, often utilizing cloud buckets. Its utility also extends to data backup for emails and SharePoint instances in the cloud, although some organizations opt for native ONTAP as certain archiving functions transition. Implementation is tailored to meet industry's specific requirements for data security and storage efficiency.

NetApp

Sample Customers

StratX

Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading

Buyer's Guide

MSP360 Backup vs. NetApp AltaVault

November 2026

Free Report: MSP360 Backup vs. NetApp AltaVault

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