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MSP360 Backup vs NetApp AltaVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
59th
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (33rd), MSP Backup (8th)
NetApp AltaVault
Ranking in Backup and Recovery
46th
Ranking in Cloud Backup
39th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Deduplication Software (10th), Disk Based Backup Systems (6th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.1%, up from 0.8% compared to the previous year. The mindshare of NetApp AltaVault is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
NetApp AltaVault0.6%
MSP360 Backup1.1%
Other98.3%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
ST
Consultant at Tata Consultancy
Positive impacts seen with improved data security and reliable support
I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has allowed me to implement a cost effective, highly configurable solution."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The most valuable feature of MSP360 Backup is its reliability."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Provides connectivity to a lot of different cloud storage solutions."
"The most valuable feature is the portability of large archived data. You're able to put things on large on-prem, low-cost storage and then augment that with even lower cost storage in the cloud."
"The flexibility. Being able to virtualize it, port it wherever I like, test my backups, test my DR capabilities whenever I like without impacting anybody."
"The solution is very easy to use and it offers great support."
"Considering the disaster recovery scenarios, I want to assess NetApp AltaVault's ability to minimize the recovery time objective (RTO) and what positive impact I have seen from the product so far."
"Most importantly is having that island into that datacenter, and being able to address things in the same console. Thus, it is irrelevant where it's stored."
"The solution can be used for all Office 365 applications."
"It's pretty simple. Once you set it, it goes; and then the idea of being able to get it to the cloud very quickly. It's kind of a set-it-forget-it."
"You can store backups for a while."
 

Cons

"The graphics are looking a bit old and should be updated."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The product could be more user-friendly."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"More capacity with the basic model of the AltaVault would probably help out."
"It's a good product, but it's becoming outdated and moving to their other primary architecture."
"There are some bits it could do better. With tighter integration maybe with Veeam, or something like that, it'd be really good."
"What could be helpful is different user base authentication so then maybe we could allow different customers to point to a single appliance and they only see the backups and things that they have."
"NetApp's own competing products complicate things."
"The product must provide multi-gate connectivity."
"The solution needs faster indexing."
"I would like to see more web support."
 

Pricing and Cost Advice

"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"It's quite cost-effective."
"It is a rather expensive program."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
"The price is a bit high."
"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
"The pricing is not too bad, but could be a little better."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Real Estate/Law Firm
6%
Manufacturing Company
11%
Performing Arts
9%
Computer Software Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

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Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

Cloudberry Backup
AltaVault
 

Overview

 

Sample Customers

StratX
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about MSP360 Backup vs. NetApp AltaVault and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.