MSP360 Backup vs NetApp Cloud Backup comparison

MSP360 and NetApp are both solutions in the Cloud Backup category. MSP360 is ranked #47, while NetApp is ranked #34 with an average rating of 9.0. MSP360 holds a 1.3% mindshare in CB, compared to NetApp’s 0.7% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
1,207 Comparison Views

100% willing to recommend

NetApp Cloud Backup

Read 4 NetApp Cloud Backup reviews

1,560 Views
655 Comparison Views

100% willing to recommend

MSP360 Backup

NetApp Cloud Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and NetApp Cloud Backup compete in the data protection arena. NetApp Cloud Backup seems to have the upper hand due to its comprehensive features and advanced functionalities.

Features: MSP360 Backup is valued for its simplicity, easy setup, and cross-platform compatibility. NetApp Cloud Backup is recognized for its scalability, integration with other NetApp services, and advanced data management features.

Room for Improvement: MSP360 Backup users suggest enhancements in support response times, better reporting tools, and more frequent updates and patches. NetApp Cloud Backup users recommend improvements in pricing transparency, a more intuitive setup process, and enhanced documentation.

Ease of Deployment and Customer Service: Users find MSP360 Backup straightforward to deploy with helpful but sometimes slow customer service. NetApp Cloud Backup offers a more complicated deployment process due to its advanced features, but its customer support is responsive and efficient.

Pricing and ROI: MSP360 Backup is known for its affordable pricing and good return on investment, especially for small to medium-sized businesses. NetApp Cloud Backup, although more expensive, offers features that provide substantial ROI for larger enterprises.

To learn more, read our detailed MSP360 Backup vs. NetApp Cloud Backup Report (Updated: March 2026).

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Backup

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

58th

Ranking in Cloud Backup

47th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (33rd), MSP Backup (7th)

NetApp Cloud Backup

Ranking in Backup and Recovery

31st

Ranking in Cloud Backup

34th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Storage Gateways (6th)

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.3%, up from 0.7% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
NetApp Cloud Backup	0.7%
MSP360 Backup	1.3%
Other	98.0%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Mircea Sandu

Solutions Architect at SC PROSERVICECORP SRL

Offers protection and does scanning of the data in the storage

NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is very good."

"The most valuable feature of MSP360 Backup is its reliability."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"MSP360 Backup's most valuable feature is its backup interface."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"General ease of use and performance of the Windows version is the most valuable feature."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is simple to use and easy to configure."

More MSP360 Backup pros

"Scalability is very good."

"NetApp Cloud Backup performance is good and they have beneficial technology."

"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."

"I rate the scalability a ten out of ten...It has a great impact on our business because we have the infrastructure deployed globally on four continents around the world."

Cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The product could be more user-friendly."

"The graphics are looking a bit old and should be updated."

More MSP360 Backup cons

"Integration and reporting could be improved."

"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."

"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."

"NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup."

Pricing and Cost Advice

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"Cost could be lower."

"If one is not cost-effective and ten is a highly cost-effective product, I rate the tool as a three. The tool is not so cheap."

"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."

"NetApp Cloud Backup has a subscription-based model and it is paid annually."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Computer Software Company

Manufacturing Company

15%

Financial Services Firm

Retailer

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

No data available

Questions from the Community

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What's the 3-2-1 data protection that NetApp Cloud Backup offers?

Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...

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Is NetApp Cloud Backup secure for backup?

I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...

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Is NetApp Cloud Backup expensive in your opinion?

It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...

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Product Reports

Buyer's Guide

MSP360 Backup

March 2026

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Buyer's Guide

Cloud Backup

February 2026

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Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NetApp Cloud Backup is a fully integrated service for cloud backup and restoration. It was created to comply fully with NetApp's native data management software ONTAP, used for hybrid cloud experience. NetApp Cloud Backup is used to create backup and restoration for the protection and archiving of data, databases, and virtual machines related to the Cloud and On-Premises data in ONTAP. The way NetApp Cloud Backup works is by automatically creating block-level incremental backups. This ensures that the created backups are very fast and easy to restore. It is suitable for data protection regarding on-premises software as well as in the public cloud. NetApp Cloud Backup provides users with the ability to protect their cloud data at affordable prices and with a user-friendly interface so they don't need a lot of technical knowledge to be able to secure their cloud storage.

The copies created by NetApp Cloud Backup can be stored in the user's personal object storage in the cloud as well as on premises with StorageGRID - NetApp's storage platform. The backup copies can be restored to the original source or to a different source in Cloud Volumes ONTAP. NetApp Cloud Backup provides backups to AWS, Azure, and Google Cloud.

NetApp Cloud Backup Features

The features NetApp Cloud Backup provides include:

Data recovery: NetApp Cloud Backup provides restoration of individual files as well as full volume recovery, based on the user's needs. The data can be retrieved from a specific point in time, giving clients even more assurance that their cloud-stored data can and will be saved.
Indexed catalog: Another feature that NetApp Cloud Backup offers is a search catalog, providing multiple search criteria and the ability to locate a file across all backups.
Various archival tiers: This feature provides the ability for multi-cloud support, including top services like Google Cloud Storage Archive, Glacier Deep Archive, Amazon S3 Glacier, and Azure Archive Storage.
Encryption: End-to-end encryption allows users to feel more secure about their data.
Cloud technology features: Additional features regarding cloud technology include the options for movement from CAPEX to OPEX and mixing BYOL and PAYGO.

NetApp Cloud Backup Benefits

In addition to enhanced security and protection from malicious attacks, the advantages of using NetApp Cloud Backup include:

Aligns with the 3-2-1 backup strategy
Various levels of protection of data, including encryption and full customer control
Protection against ransomware, using different security methods
A wide variety of supported workloads, including databases, VMs, applications, NAS, and K8s

Reviews from Real Users

Abbasi P., a User at a financial services firm, likes that NetApp Cloud Backup is a completely agentless solution.

A Service Manager at a tech services company values its stability, scalability, and good technical support.

NetApp

Sample Customers

StratX

Information Not Available

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Backup

March 2026

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