MSP360 Backup vs NetApp SnapCenter comparison

Why PeerSpot?

MSP360 and NetApp are both solutions in the Backup and Recovery category. MSP360 is ranked #55, while NetApp is ranked #39 with an average rating of 8.0. MSP360 holds a 1.1% mindshare in BRS, compared to NetApp’s 0.8% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

6,030 Views
3,678 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 28 NetApp SnapCenter reviews

3,724 Views
3,612 Comparison Views

100% willing to recommend

MSP360 Backup

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and NetApp SnapCenter are both prominent backup solutions, but they cater to different needs within the tech landscape. Users are more satisfied with the features of NetApp SnapCenter, though MSP360 Backup receives praise for its cost-efficiency and support.

Features: MSP360 Backup is valued for its simplicity, versatility in supporting multiple cloud storage options, and cost-efficiency. NetApp SnapCenter is appreciated for its comprehensive integration with other NetApp products, robust data management capabilities, and extensive features, making it advantageous for complex environments.

Room for Improvement: Users of MSP360 Backup suggest enhancements in the speed of large data backups, a more intuitive reporting system, and improved user interface design. For NetApp SnapCenter, users desire better support for non-NetApp environments, improved error messaging, and more simplified setup procedures.

Ease of Deployment and Customer Service: MSP360 Backup is recognized for its straightforward setup and excellent customer support. NetApp SnapCenter, though somewhat complex to deploy, benefits from strong integration with NetApp's other services and reliable customer support.

Pricing and ROI: MSP360 Backup is frequently cited as budget-friendly with a predictable pricing model, offering a good return on investment. NetApp SnapCenter's cost is justified by its extensive features, with users indicating higher ROI due to its comprehensive capabilities despite higher initial setup costs.

To learn more, read our detailed MSP360 Backup vs. NetApp SnapCenter Report (Updated: September 2026).

Buyer's Guide

MSP360 Backup vs. NetApp SnapCenter

September 2026

Download the complete report

Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

55th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (41st), Disaster Recovery (DR) Software (31st), MSP Backup (6th)

NetApp SnapCenter

Ranking in Backup and Recovery

39th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. The mindshare of NetApp SnapCenter is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NetApp SnapCenter	0.8%
MSP360 Backup	1.1%
Other	98.1%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

SaneeshC

Sr. engineer at Sify Technologies

Has reduced backup time for large workloads and supports smooth workload migration

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Provides connectivity to a lot of different cloud storage solutions."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"Technical support is very good."

"I would recommend the solution; it's a very trustworthy solution."

"The most valuable feature of MSP360 Backup is its reliability."

More MSP360 Backup pros

"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."

"The backup process finishes very quickly."

"Technical support has been very helpful when we have issues."

"It has greatly improved our DR activity."

"It allows us to easily take a Snapshot and use it with any backup tools."

"We have new software releases every month, or every week, and we can implement them directly on our system without worrying about the backup because we have SnapCenter."

"Restoring and cloning are easy to do."

"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."

More NetApp SnapCenter pros

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The graphics are looking a bit old and should be updated."

"The restore time could improve. When we had an issue the restore time was lengthy."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

More MSP360 Backup cons

"The Microsoft environment is its biggest disadvantage due to the central management of all the actions."

"I'm waiting for SnapCenter for hybrid solutions. Right now, we only have SnapManager for hybrid. I need agents for that. People are looking to install SnapCenter in a SQL environment, but where they're running SQL on Hyper-V and using virtual files. Currently, we don't have support for hybrid."

"If nothing changes it works fine, but we faced some issues twice after we upgraded to the next SnapCenter release."

"One thing that might be improved is the ease of management."

"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."

"Sometimes it works fine, sometimes not. It depends on the complexity of the customer's environment."

"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."

"NetApp technical support is struggling. I feel there is definitely room for improvement in tech support."

More NetApp SnapCenter cons

Pricing and Cost Advice

"We have a very good return on investment."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup pricing and cost advice

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"It's free. The license is included with other NetApp products."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"The license for SnapCenter was included with the storage array."

"We have a site license, so it comes with the product."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The product is inexpensive."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

12%

Comms Service Provider

12%

Outsourcing Company

Construction Company

13%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	12

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product team handles the commercial aspects of pricing.

See all answers

What needs improvement with NetApp SnapCenter?

We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.

See all answers

What is your primary use case for NetApp SnapCenter?

The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...

See all answers

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Product Reports

Buyer's Guide

MSP360 Backup

September 2026

Download MSP360 Backup product report

Buyer's Guide

NetApp SnapCenter

September 2026

Download NetApp SnapCenter product report

Also Known As

Cloudberry Backup

SnapCenter

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

NetApp SnapCenter offers centralized management for backup and recovery, enhancing data protection and operation efficiency by integrating with storage systems and simplifying application management.

NetApp SnapCenter improves data protection with its centralized management, supporting essential enterprise functions with backup, restore processes, and fast recovery. Its ease of deployment, simplistic operational management, instant cloning, and role-based control contribute to its value. Integration with VMware streamlines virtualization tasks and promotes rapid restoration. While serving diverse environments like VMware, SQL, Oracle, and HANA databases, SnapCenter integrates well with existing systems but can enhance cloud integration and replication capabilities. Many enterprises leverage SnapCenter's centralized capabilities to maximize data management efficiency, managing extensive data seamlessly.

What are the key features of NetApp SnapCenter?

Centralized Management: Simplifies backup and management across environments.
Integrated Storage and Backup: Allows seamless data handling and recovery.
Instant Cloning: Promotes rapid data replication and testing.
Role-Based Access Control: Enhances security with customized user access.
VMware Integration: Streamlines virtualization tasks while ensuring quick restoration.

What benefits and ROI should users look for?

Efficient Data Recovery: Faster restoration minimizes downtime.
Simplified Deployment: Quick implementation with comprehensive reporting.
Enhanced Performance: Application-aware backups improve system efficiency.
Reduced Operational Costs: Effective data management maximizes ROI.

Enterprises in sectors such as technology, finance, and healthcare implement NetApp SnapCenter for reliable data recovery and protection. The tool supports databases like Oracle for efficient application-aware operations, enhancing business continuity and reducing data-related risks.

NetApp

Sample Customers

StratX

All for One Steeb AG, Accenture

Buyer's Guide

MSP360 Backup vs. NetApp SnapCenter

September 2026

Free Report: MSP360 Backup vs. NetApp SnapCenter

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