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MSP360 Backup vs Precisely Assure MIMIX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (45th), MSP Backup (6th)
Precisely Assure MIMIX
Ranking in Disaster Recovery (DR) Software
13th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 0.6% compared to the previous year. The mindshare of Precisely Assure MIMIX is 1.8%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Precisely Assure MIMIX1.8%
MSP360 Backup2.1%
Other96.1%
Disaster Recovery (DR) Software
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Rob - PeerSpot reviewer
Cyber Security Team/Governance, Risk, Compliance at a manufacturing company with 1,001-5,000 employees
Has enabled seamless disaster recovery with virtual rollovers and rapid failovers between systems
Improving Precisely Assure MIMIX is going to be a really hard one; over the years, the tech support started off kind of rough but gradually got better and better as I used it often, being on a first-name basis with many of the customer service reps because of having to call with issues that they were always able to resolve fairly quickly. I would have liked to see more reporting, maybe automation of reports, but as far as integration with other systems, I always used Precisely Assure MIMIX on an AS/400, iSeries, IBM iSeries machine, and I cannot speak to using it on any other device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The UI is pretty good; it's very simple and very user-friendly."
"Database replication is most valuable; it is multi-platform, so it can replicate from a variety of different database types to a variety of different database types, and it is a relatively stable database replication product."
"Precisely Assure MIMIX has positively affected our organization by reducing downtime because it takes 30 minutes from swapping from one box to another; production is back up and running within 30 minutes, and a lot of times, I could get it down to 20 minutes."
"Database replication is most valuable. It is multi-platform, so it can replicate from a variety of different database types to a variety of different database types."
"The product's initial setup phase was straightforward and simple."
 

Cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"It does data manipulation language (DML) replication, but it does not do data definition language (DDL) replication. In my opinion, it is a disadvantage. It would be nicer if it was able to do both DML and DDL. I'm not 100% certain of this, but it seems Oracle Golden Gate does both DML and DDL. MIMIX only does DML, and it would be very nice if they included DDL replication. This is one feature that would be very helpful to have."
"The pricing was a little steep; I believe it could have been lower, but for what I received as far as the service, the price is pretty close."
"There is certainly a strong lobby in the company that feels that by having so many copies of the same set of data throughout the organization, we are going in the wrong direction."
"The high cost of the product is an area of concern where improvements are required."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"The cost of the product is too high."
"The licensing provides the access to support. I do know that there's an annual charge for being able to call into their support line and get a technical team from Precisely to assist with any issues we may have. I don't think there are any additional costs other than what we incur internally in terms of the infrastructure that we need to run and operate the product."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
23%
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Precisely Assure MIMIX?
My experience with pricing, setup cost, and licensing for Precisely Assure MIMIX is that the pricing was a little steep; I believe it could have been lower, but for what I received as far as the se...
What needs improvement with Precisely Assure MIMIX?
Improving Precisely Assure MIMIX is going to be a really hard one; over the years, the tech support started off kind of rough but gradually got better and better as I used it often, being on a firs...
What is your primary use case for Precisely Assure MIMIX?
My main use case for Precisely Assure MIMIX is for a backup in case of disaster or a recovery or an outage. A quick specific example of how I have used Precisely Assure MIMIX for disaster recovery ...
 

Also Known As

Cloudberry Backup
MIMIX Availability, Syncsort MIMIX Availability, Syncsort Assure MIMIX
 

Overview

 

Sample Customers

StratX
Toyota Material Handling Australia, Westpac Pacific Banking, Symphony Health, Wimbledon, OCBC Bank
Find out what your peers are saying about MSP360 Backup vs. Precisely Assure MIMIX and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.