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MSP360 Backup vs Precisely Assure MIMIX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (43rd), MSP Backup (6th)
Precisely Assure MIMIX
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 0.8% compared to the previous year. The mindshare of Precisely Assure MIMIX is 1.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Precisely Assure MIMIX1.7%
MSP360 Backup2.1%
Other96.2%
Disaster Recovery (DR) Software
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Rob - PeerSpot reviewer
Cyber Security Admin/Governance, Risk, Compliance at Grede Wisconsin Subsidiaries, LLC
Has enabled seamless disaster recovery with virtual rollovers and rapid failovers between systems
Improving Precisely Assure MIMIX is going to be a really hard one; over the years, the tech support started off kind of rough but gradually got better and better as I used it often, being on a first-name basis with many of the customer service reps because of having to call with issues that they were always able to resolve fairly quickly. I would have liked to see more reporting, maybe automation of reports, but as far as integration with other systems, I always used Precisely Assure MIMIX on an AS/400, iSeries, IBM iSeries machine, and I cannot speak to using it on any other device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I would recommend the solution; it's a very trustworthy solution."
"MSP360 Backup's most valuable feature is its backup interface."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"It has allowed me to implement a cost effective, highly configurable solution."
"Technical support is very good."
"The solution is easy to access and handles things efficiently."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Precisely Assure MIMIX has positively affected our organization by reducing downtime because it takes 30 minutes from swapping from one box to another; production is back up and running within 30 minutes, and a lot of times, I could get it down to 20 minutes."
"I see that the seamless synchronization feature is helpful for your organization or your customers' organization."
"The product's initial setup phase was straightforward and simple."
"Database replication is most valuable; it is multi-platform, so it can replicate from a variety of different database types to a variety of different database types, and it is a relatively stable database replication product."
 

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The product could be more user-friendly."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The pricing was a little steep; I believe it could have been lower, but for what I received as far as the service, the price is pretty close."
"The high cost of the product is an area of concern where improvements are required."
"One thing I see as a drawback in Precisely Assure MIMIX is that deployment is quite complex and it takes time."
"There is certainly a strong lobby in the company that feels that by having so many copies of the same set of data throughout the organization, we are going in the wrong direction."
"It does data manipulation language (DML) replication, but it does not do data definition language (DDL) replication. In my opinion, it is a disadvantage. It would be nicer if it was able to do both DML and DDL. I'm not 100% certain of this, but it seems Oracle Golden Gate does both DML and DDL. MIMIX only does DML, and it would be very nice if they included DDL replication. This is one feature that would be very helpful to have."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The cost of the product is too high."
"The licensing provides the access to support. I do know that there's an annual charge for being able to call into their support line and get a technical team from Precisely to assist with any issues we may have. I don't think there are any additional costs other than what we incur internally in terms of the infrastructure that we need to run and operate the product."
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
25%
Comms Service Provider
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Precisely Assure MIMIX?
My experience with pricing, setup cost, and licensing for Precisely Assure MIMIX is that the pricing was a little steep; I believe it could have been lower, but for what I received as far as the se...
What needs improvement with Precisely Assure MIMIX?
One thing I see as a drawback in Precisely Assure MIMIX is that deployment is quite complex and it takes time. When assessing how effective real-time backup and recovery is with this product, I thi...
What is your primary use case for Precisely Assure MIMIX?
I utilize real-time data monitoring with Precisely Assure MIMIX. I mostly participate in the deployment process myself.
 

Also Known As

Cloudberry Backup
MIMIX Availability, Syncsort MIMIX Availability, Syncsort Assure MIMIX
 

Overview

 

Sample Customers

StratX
Toyota Material Handling Australia, Westpac Pacific Banking, Symphony Health, Wimbledon, OCBC Bank
Find out what your peers are saying about MSP360 Backup vs. Precisely Assure MIMIX and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.