MSP360 Backup vs NetVault Plus comparison

MSP360 and Quest Software are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #33, while Quest Software is ranked #25 with an average rating of 7.7. MSP360 holds a 1.7% mindshare in DRS, compared to Quest Software’s 1.9% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 84% of Quest Software users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

2,146 Views
601 Comparison Views

100% willing to recommend

NetVault Plus

Read 13 NetVault Plus reviews

2,357 Views
825 Comparison Views

84% willing to recommend

MSP360 Backup

NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 23, 2025

MSP360 Backup and NetVault Plus compete in the realm of data protection solutions. NetVault Plus appears to have the upper hand with its advanced capabilities and comprehensive protection, making it a superior choice for large and complex environments.

Features: MSP360 Backup offers ease of use, strong customer support, and competitive pricing with flexible storage options and efficient data recovery processes. NetVault Plus provides robust features, extensive scalability, wide-ranging platform support, and strong security measures, demonstrating its suitability for complex environments.

Room for Improvement: MSP360 Backup can improve in offering more comprehensive security measures, expanding platform support, and increasing scalability to better serve larger environments. NetVault Plus could enhance ease of deployment, streamline its user interface for better usability, and offer more competitive pricing to appeal to a wider range of clients.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward installation process and responsive customer service, allowing for a seamless implementation experience. NetVault Plus, despite its complexity in deployment, provides extensive customer service options to ensure comprehensive support during setup.

Pricing and ROI: MSP360 Backup is attractive with its lower setup costs and quicker return on investment, appealing to budget-conscious organizations. NetVault Plus requires a higher initial investment but offers long-term benefits and enhanced features, making it suitable for companies willing to invest in future scalability and integration.

To learn more, read our detailed MSP360 Backup vs. NetVault Plus Report (Updated: January 2026).

Buyer's Guide

MSP360 Backup vs. NetVault Plus

January 2026

Download the complete report

Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

60th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), MSP Backup (8th)

NetVault Plus

Ranking in Backup and Recovery

40th

Ranking in Disaster Recovery (DR) Software

25th

Average Rating

7.2

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 1.7%, up from 0.6% compared to the previous year. The mindshare of NetVault Plus is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Market Share Distribution
Product	Market Share (%)
NetVault Plus	1.9%
MSP360 Backup	1.7%
Other	96.4%

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

MohanKumar4

Manager at Fractalio Data Pvt Ltd

Consistent high ratings reflect user satisfaction and reliability

The effective features are file system backup and bare metal recovery. I find it effective because the recovery time when the system goes down is approximately 10 hours, so you can recover the system, and the recovery procedure is quite straightforward. The solution is on-premises. Deduplication is handled by their own product called Corestore, which is a software-based deduplication engine. The deduplication ratio is quite good, and the backup window reduces because of it. To use Quest NetVault Plus backup, my advice is that the product is quite simple; there's no need to access or log in to the backup server, just log in from any system in the same network, and the configuration part is also quite simple. I rate Quest NetVault Plus a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"General ease of use and performance of the Windows version is the most valuable feature."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The most valuable feature of MSP360 Backup is its reliability."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Provides connectivity to a lot of different cloud storage solutions."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

More MSP360 Backup pros

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"It has File and SQL backup, which is the main benefit for us."

"The interface is very user-friendly."

"The solution allows us to block off our network and only give access to whatever we want."

"Quest NetVault Plus has a high level of stability."

"The user interface is good."

"If a job is pending, the solution communicates it to us through emails."

More NetVault Plus pros

Cons

"The product could be more user-friendly."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The solution's pricing is very high."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

"The stability of the solution is poor."

"I would like to see the option of cloud-based management."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"The initial setup is a little complex."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The storage capacity is very low."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The product’s SQL backup plugin needs improvement."

More NetVault Plus cons

Pricing and Cost Advice

"We have a very good return on investment."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

"The tool is expensive."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Performing Arts

Manufacturing Company

Computer Software Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What needs improvement with Quest NetVault?

I don't know of any improvements needed because everything is okay; I have no problems. NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very usefu...

See all answers

What is your primary use case for Quest NetVault?

My primary purpose for using NetVault Plus is file backup, only file backup. We don't need granular backup right now because the betting system operates only in Turkey, and government policy is ver...

See all answers

Comparisons

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Compared 7% of the time

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Compared 7% of the time

Comet Backup vs MSP360 Backup

Compared 4% of the time

BDRShield vs MSP360 Backup

Compared 4% of the time

NinjaOne vs MSP360 Backup

Compared 4% of the time

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Veeam Data Platform vs NetVault Plus

Compared 9% of the time

Acronis Cyber Protect vs NetVault Plus

Compared 7% of the time

Rubrik vs NetVault Plus

Compared 7% of the time

Veritas NetBackup vs NetVault Plus

Compared 5% of the time

Commvault Cloud vs NetVault Plus

Compared 4% of the time

More NetVault Plus Competitors

Product Reports

Buyer's Guide

MSP360 Backup

January 2026

Download MSP360 Backup product report

Buyer's Guide

NetVault Plus

January 2026

Download NetVault Plus product report

Also Known As

Cloudberry Backup

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.

NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.

What are the core features of NetVault Plus?

Efficient Search: Quickly locates tables and databases for easier management.
Built-in Reports: Offers built-in reporting capabilities for insightful data analysis.
User-Friendly Interface: Ensures ease of use for managing backup and recovery tasks.
Snapshot-Based Backup: Provides reliable snapshots for faster data restoration.
Malware Scanning: Protects data with integrated scanning for threats.

What should users expect in terms of benefits and ROI?

Scalability: Supports large-scale deployments efficiently.
Wide Support: Compatible with many database types and virtual machine setups.
Fast Recovery: Enables quick restore requests across regions.
Stable Operations: Ensures consistent performance over time.

In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.

Quest Software

Sample Customers

StratX

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

MSP360 Backup vs. NetVault Plus

January 2026

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