MSP360 Backup vs Quest NetVault Plus comparison

MSP360 and Quest Software are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #28 with an average rating of 7.0, while Quest Software is ranked #24 with an average rating of 8.0. MSP360 holds a 0.6% mindshare in DRS, compared to Quest Software’s 1.0% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 83% of Quest Software users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

368 Views
280 Comparison Views

100% willing to recommend

Quest NetVault Plus

Read 12 Quest NetVault Plus reviews

526 Views
341 Comparison Views

83% willing to recommend

MSP360 Backup

Quest NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

MSP360 Backup and Quest NetVault Plus compete in the data protection and backup sphere. Quest NetVault Plus has the upper hand due to its advanced features and functionalities.

Features: MSP360 Backup provides efficient cloud backup, straightforward restore processes, and compatibility with a variety of cloud storage providers. It also benefits from a user-friendly interface and robust customer support. Quest NetVault Plus offers extended compatibility with multiple platforms, comprehensive data protection capabilities, and web-based access, making it ideal for complex environments and larger enterprises.

Room for Improvement: MSP360 Backup could benefit from enhanced scalability options, deeper integration with more platforms, and improved performance tracking analytics. Quest NetVault Plus may improve by simplifying its deployment process, offering more competitive pricing, and enhancing its user interface for better accessibility and ease of use.

Ease of Deployment and Customer Service: MSP360 Backup is known for its simpler deployment model and responsive support, catering well to small and midsize businesses. Quest NetVault Plus, while more complex in deployment, provides extensive documentation and broad compatibility, benefiting larger enterprises with intricate needs.

Pricing and ROI: MSP360 Backup offers a lower entry point with reduced setup costs and quicker ROI, appealing to budget-conscious organizations. In contrast, Quest NetVault Plus demands a higher initial investment but justifies it with robust features and long-term value, appealing to those prioritizing feature-rich solutions.

To learn more, read our detailed MSP360 Backup vs. Quest NetVault Plus Report (Updated: May 2025).

Buyer's Guide

MSP360 Backup vs. Quest NetVault Plus

May 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

55th

Ranking in Disaster Recovery (DR) Software

28th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (43rd), MSP Backup (4th)

Quest NetVault Plus

Ranking in Backup and Recovery

42nd

Ranking in Disaster Recovery (DR) Software

24th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.6%, down from 0.7% compared to the previous year. The mindshare of Quest NetVault Plus is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"General ease of use and performance of the Windows version is the most valuable feature."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The solution is simple to use and easy to configure."

"The solution is easy to access and handles things efficiently."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Client-side encryption minimizes worries about data being captured on the back-end."

More MSP360 Backup pros

"The user interface is good."

"The solution allows us to block off our network and only give access to whatever we want."

"Quest NetVault Plus has a high level of stability."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

"It has File and SQL backup, which is the main benefit for us."

"If a job is pending, the solution communicates it to us through emails."

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

"The interface is very user-friendly."

More Quest NetVault Plus pros

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

More MSP360 Backup cons

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"The initial setup is a little complex."

"The stability of the solution is poor."

"The storage capacity is very low."

"Improvements should come, particularly in compatibility, backup performance, or better troubleshooting."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

More Quest NetVault Plus cons

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

Construction Company

Manufacturing Company

Computer Software Company

15%

Manufacturing Company

Real Estate/Law Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

See all answers

What needs improvement with Quest NetVault?

Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from...

See all answers

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Compared 10% of the time

Arcserve UDP vs Quest NetVault Plus

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Product Reports

Buyer's Guide

MSP360 Backup

May 2025

Download MSP360 Backup product report

Buyer's Guide

Quest NetVault Plus

May 2025

Download Quest NetVault Plus product report

Also Known As

Cloudberry Backup

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

StratX

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

MSP360 Backup vs. Quest NetVault Plus

May 2025

Free Report: MSP360 Backup vs. Quest NetVault Plus

Find out what your peers are saying about MSP360 Backup vs. Quest NetVault Plus and other solutions. Updated: May 2025.

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