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MSP360 Backup vs Veritas Backup Exec comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (41st), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
Veritas Backup Exec
Ranking in Backup and Recovery
29th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. The mindshare of Veritas Backup Exec is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.2%
MSP360 Backup1.1%
Other97.7%
Backup and Recovery
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The solution is easy to access and handles things efficiently."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"General ease of use and performance of the Windows version is the most valuable feature."
"The solution is simple to use and easy to configure."
"The initial setup is very easy. It's not overly complex."
"Client-side encryption minimizes worries about data being captured on the back-end."
"We are using this application as a corporate standard and we feel it's a better application compared to the others."
"The most valuable feature is the ability to back up IBM Power virtual servers."
"The price is one of the best."
"The product provides automated and faster data backup and recovery compared to other vendors."
"The backup potential of the solution is very good. It's protected us in the past very well and allowed us to get up and running after an attack with minimal loss."
"It is a good overall suite of products."
"It is a simple and flexible solution to work with."
"Symantec Backup Exec 2012 is a feature rich tool for data protection and recovery."
 

Cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
"The interface could use some updating."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The restore time could improve. When we had an issue the restore time was lengthy."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The pricing could be improved."
"Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI."
"Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process."
"It's still hard to use. A more user-friendly version would be great."
"There's one common issue with tape backups: the tape might have some space left, but Backup Exec says it's not writable and needs replacement. We've encountered this with multiple clients, so it doesn't seem environment-specific. It's likely related to the software. We usually just format the tape and use it again without much investigation."
"I have experienced some errors, such as failures, but there have not been very many."
"Initial setup is a bit complex and needs some expertise for troubleshooting when something goes wrong."
"The pricing is an area of improvement and the mode of marketing it."
 

Pricing and Cost Advice

"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"Depending on the scenario, it can cost less than half of the price of other methods."
"It is a mid-range solution on the pricing scale."
"Pricing is similar, but they don´t offer the same options/technology."
"Regarding expense, Backup Exec is generally suitable for small and medium businesses. However, we can customize them based on the workload."
"The product is affordable."
"The pricing of Veritas Backup's license is comparable to Veeam."
"Its price is reasonable."
"The product's price is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
Manufacturing Company
13%
Construction Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
While Backup Exec has dedicated user-based system administrators, IT professionals frequently point out several areas where the platform could be modernized and improved.
 

Also Known As

Cloudberry Backup
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

StratX
Beta Offshore
Find out what your peers are saying about MSP360 Backup vs. Veritas Backup Exec and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.